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WNS Senior Associate Operations Interview Questions, Process, and Tips

Updated 23 Dec 2024

Top WNS Senior Associate Operations Interview Questions and Answers

View all 10 questions

WNS Senior Associate Operations Interview Experiences

33 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in May 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Tell me about yourself
  • Q2. Why did you left previous organisation
  • Q3. Explain previous process
  • Ans. 

    Implemented and managed end-to-end processes to ensure efficiency and quality in operations.

    • Developed detailed process maps to visualize workflows

    • Established key performance indicators (KPIs) to measure process effectiveness

    • Regularly reviewed and updated processes to adapt to changing business needs

  • Answered by AI
  • Q4. What is mortgage insurance
  • Ans. 

    Mortgage insurance is a type of insurance policy that protects a lender or investor in case the borrower defaults on their mortgage payments.

    • Mortgage insurance is typically required for borrowers who put down less than 20% of the home's purchase price.

    • There are two types of mortgage insurance: private mortgage insurance (PMI) for conventional loans and mortgage insurance premium (MIP) for FHA loans.

    • Mortgage insurance p...

  • Answered by AI
  • Q5. Salary expectation
Round 3 - Behavioral 

(8 Questions)

  • Q1. Introduce yourself ?
  • Q2. Why did you left previous organisation ?
  • Q3. Are you willing to sign bond ?
  • Q4. Tell me about insurance ?
  • Ans. 

    Insurance is a financial product that provides protection against financial losses.

    • Insurance is a contract between an individual or organization and an insurance company.

    • The individual or organization pays a premium in exchange for coverage against specified risks.

    • Types of insurance include health, life, auto, home, and business insurance.

    • Insurance helps mitigate financial risks and provides peace of mind.

    • Insurance com...

  • Answered by AI
  • Q5. Why you choose this field ?
  • Q6. Explain your previous process ?
  • Q7. Do you have any questions for me ?
  • Q8. What's your Salary expectation ?
Round 4 - Aptitude Test 

Some are logical based questions and some are based on time speed distance time and work profit and loss calculation, apart from this pscyomatric test , and typing test

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well , speak confidently
Collect some information about wns
If you're experience person you should be able to explain about your previous company as well as previous process and why did you left that particular company.


Best of luck 🤞
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Abt golden rules
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Introduction about Oneself
  • Q2. Past experience and hobbies

Interview Preparation Tips

Interview preparation tips for other job seekers - U will get a job there easily if your are confident about yourself

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Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Aug 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Can you go through your cv?
  • Q2. Are you comfortable with rotational and night shifts?
Round 3 - Aptitude Test 

Basic aptitude test and letter writing test

Round 4 - Behavioral 

(2 Questions)

  • Q1. Why did you leave/ why do you want to change your job?
  • Q2. Explain the letter which you wrote in the previous round?

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication skills and letter writing skills required. Must be fluent in English and should be comfortable to work in rotational shifts.

WNS interview questions for designations

 Operations Associate

 (37)

 Senior Associate

 (130)

 Associate Operations Lead

 (5)

 Associate Operations Executive

 (2)

 Associate Technical Operations

 (1)

 Senior Executive Operations

 (3)

 Senior Operations Manager

 (1)

 Senior Process Associate

 (3)

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Numeric, logical , English

Round 2 - One-on-one 

(1 Question)

  • Q1. Current job profile if experience, for fresher regarding academics

Get interview-ready with Top WNS Interview Questions

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Apr 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Personal Information
Round 3 - One-on-one 

(2 Questions)

  • Q1. About overall work experience and job profiles
  • Q2. Detail information about your previous company and job profile.

Interview Preparation Tips

Interview preparation tips for other job seekers - Not Applicable

Senior Associate Operations Jobs at WNS

View all
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Apr 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell about yourself, experience and education?
  • Ans. 

    I have a strong background in operations and a solid education in the field.

    • I have worked as a Sr. Associate in operations for the past 5 years.

    • I have a Bachelor's degree in Business Administration with a focus on operations management.

    • During my time as a Sr. Associate, I have successfully implemented process improvements that resulted in cost savings and increased efficiency.

    • I have experience in managing teams and coo...

  • Answered by AI
Round 3 - Aptitude Test 

Versant test for which you have to download the app.

Round 4 - One-on-one 

(1 Question)

  • Q1. Will check your English skills and confidence.

Interview Preparation Tips

Interview preparation tips for other job seekers - Give interview with a free mind. Do not overthink and do not get nervous, That is all. You guys will definitely get selected.👍
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Dec 2022. There were 3 interview rounds.

Round 1 - Aptitude Test 

Amcat test on Amcat app.
It's just your communication check so be ready.

Round 2 - HR 

(2 Questions)

  • Q1. Tell me something about yourself
  • Q2. Why you resigned your last organization
Round 3 - Technical 

(2 Questions)

  • Q1. About your last experience
  • Q2. Some basic math's & mock call for sale.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and bold. Just focus on your communication that's all.
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Dec 2023.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What do you know about POS?
  • Ans. 

    POS stands for Point of Sale, a system used by businesses to process transactions.

    • POS systems are used by businesses to accept payments from customers.

    • They can include hardware like cash registers, barcode scanners, and card readers.

    • POS systems can also include software for inventory management, sales reporting, and customer relationship management.

    • Examples of POS systems include Square, Shopify POS, and Toast.

  • Answered by AI
  • Q2. What details have a POS receipt?
  • Ans. 

    POS receipts typically include details such as items purchased, prices, taxes, total amount, store information, and transaction ID.

    • Items purchased

    • Prices of each item

    • Taxes applied

    • Total amount

    • Store information (name, address, contact)

    • Transaction ID

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Oct 2023. There were 3 interview rounds.

Round 1 - Assignment 

They will give to write email and essay

Round 2 - Aptitude Test 

Typing and grammar test

Round 3 - One-on-one 

(1 Question)

  • Q1. Introduction and tell me about yourself
  • Ans. 

    Experienced Senior Associate Ops with a background in project management and team leadership.

    • Over 5 years of experience in operations management

    • Skilled in project planning and execution

    • Strong leadership and team management abilities

    • Proven track record of improving operational efficiency

    • Excellent communication and problem-solving skills

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident that’s it.
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Aug 2023. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. Tell me your self introduction?
  • Ans. 

    I am a dedicated and experienced operations professional with a strong track record of improving processes and driving efficiency.

    • Over 5 years of experience in operations management

    • Skilled in process improvement and optimization

    • Proven ability to lead teams and achieve targets

    • Strong analytical and problem-solving skills

    • Excellent communication and interpersonal abilities

  • Answered by AI
  • Q2. Do you have any experience?
  • Ans. 

    Yes, I have over 5 years of experience in operations management, including leading teams and implementing process improvements.

    • Over 5 years of experience in operations management

    • Led teams to achieve operational goals

    • Implemented process improvements to increase efficiency

    • Experience in analyzing data and making strategic decisions

    • Strong communication and problem-solving skills

  • Answered by AI
  • Q3. Why are we hire you?
  • Ans. 

    You should hire me because of my strong operational skills, experience in managing teams, and ability to drive process improvements.

    • Proven track record of successfully managing operations and leading teams

    • Strong analytical skills to identify areas for process improvement

    • Ability to effectively communicate and collaborate with cross-functional teams

    • Experience in implementing operational strategies to drive efficiency and

  • Answered by AI

WNS Interview FAQs

How many rounds are there in WNS Senior Associate Operations interview?
WNS interview process usually has 3-4 rounds. The most common rounds in the WNS interview process are One-on-one Round, HR and Aptitude Test.
How to prepare for WNS Senior Associate Operations interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at WNS. The most common topics and skills that interviewers at WNS expect are SAP, Compliance, Accounting, Excel and Bank Reconciliation.
What are the top questions asked in WNS Senior Associate Operations interview?

Some of the top questions asked at the WNS Senior Associate Operations interview -

  1. Are you aware of pharma forecasting techniq...read more
  2. Name 3 assets for NSCLC, or any solid tu...read more
  3. Tell me about insuranc...read more
How long is the WNS Senior Associate Operations interview process?

The duration of WNS Senior Associate Operations interview process can vary, but typically it takes about less than 2 weeks to complete.

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WNS Senior Associate Operations Interview Process

based on 7 interviews in last 1 year

1 Interview rounds

  • One-on-one Round
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People are getting interviews through

based on 27 WNS interviews
Referral
WalkIn
Job Portal
Recruitment Consultant
Company Website
26%
19%
15%
7%
4%
29% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
WNS Senior Associate Operations Salary
based on 2.7k salaries
₹1.1 L/yr - ₹7.5 L/yr
7% less than the average Senior Associate Operations Salary in India
View more details

WNS Senior Associate Operations Reviews and Ratings

based on 521 reviews

3.4/5

Rating in categories

3.2

Skill development

3.4

Work-Life balance

2.9

Salary & Benefits

3.7

Job Security

3.3

Company culture

2.6

Promotions/Appraisal

3.2

Work Satisfaction

Explore 521 Reviews and Ratings
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