WNS Senior Associate Operations Interview Questions, Process, and Tips

Q1. Tell me about yourself
Add your answer
Q2. Why did you left previous organisation
Add your answer
Q3. Explain previous process
Ans. 
Implemented and managed end-to-end processes to ensure efficiency and quality in operations.
• Developed detailed process maps to visualize workflows

• Established key performance indicators (KPIs) to measure process effectiveness

• Regularly reviewed and updated processes to adapt to changing business needs
Answered by AI
Add your answer
Q4. What is mortgage insurance
Ans. 
Mortgage insurance is a type of insurance policy that protects a lender or investor in case the borrower defaults on their mortgage payments.
• Mortgage insurance is typically required for borrowers who put down less than 20% of the home's purchase price.

• There are two types of mortgage insurance: private mortgage insurance (PMI) for conventional loans and mortgage insurance premium (MIP) for FHA loans.

• Mortgage insurance p...read more
Answered by AI
Add your answer
Q5. Salary expectation
Add your answer

Q1. Introduce yourself ?
Add your answer
Q2. Why did you left previous organisation ?
Add your answer
Q3. Are you willing to sign bond ?
Add your answer
Q4. Tell me about insurance ?
Ans. 
Insurance is a financial product that provides protection against financial losses.
• Insurance is a contract between an individual or organization and an insurance company.

• The individual or organization pays a premium in exchange for coverage against specified risks.

• Types of insurance include health, life, auto, home, and business insurance.

• Insurance helps mitigate financial risks and provides peace of mind.

• Insurance com...read more
Answered by AI
Add your answer
Q5. Why you choose this field ?
Add your answer
Q6. Explain your previous process ?
Add your answer
Q7. Do you have any questions for me ?
Add your answer
Q8. What's your Salary expectation ?
Add your answer

Some are logical based questions and some are based on time speed distance time and work profit and loss calculation, apart from this pscyomatric test , and typing test

Q1. Can you go through your cv?
Add your answer
Q2. Are you comfortable with rotational and night shifts?
Add your answer

Basic aptitude test and letter writing test

Q1. Why did you leave/ why do you want to change your job?
Add your answer
Q2. Explain the letter which you wrote in the previous round?
Add your answer

Numeric, logical , English

Q1. Current job profile if experience, for fresher regarding academics
Add your answer

Q1. Personal Information
Add your answer

Q1. About overall work experience and job profiles
Add your answer
Q2. Detail information about your previous company and job profile.
Add your answer

Q1. Tell about yourself, experience and education?
Ans. 
I have a strong background in operations and a solid education in the field.
• I have worked as a Sr. Associate in operations for the past 5 years.

• I have a Bachelor's degree in Business Administration with a focus on operations management.

• During my time as a Sr. Associate, I have successfully implemented process improvements that resulted in cost savings and increased efficiency.

• I have experience in managing teams and coo...read more
Answered by AI
Add your answer

Versant test for which you have to download the app.

Q1. Will check your English skills and confidence.
Add your answer

Amcat test on Amcat app.
It's just your communication check so be ready.

Q1. Tell me something about yourself
Add your answer
Q2. Why you resigned your last organization
Add your answer

Q1. About your last experience
Add your answer
Q2. Some basic math's & mock call for sale.
Add your answer

Q1. What do you know about POS?
Ans. 
POS stands for Point of Sale, a system used by businesses to process transactions.
• POS systems are used by businesses to accept payments from customers.

• They can include hardware like cash registers, barcode scanners, and card readers.

• POS systems can also include software for inventory management, sales reporting, and customer relationship management.

• Examples of POS systems include Square, Shopify POS, and Toast.
Answered by AI
Add your answer
Q2. What details have a POS receipt?
Ans. 
POS receipts typically include details such as items purchased, prices, taxes, total amount, store information, and transaction ID.
• Items purchased

• Prices of each item

• Taxes applied

• Total amount

• Store information (name, address, contact)

• Transaction ID
Answered by AI
Add your answer