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WNS Cloud Solutions Architect Interview Questions and Answers
WNS Cloud Solutions Architect Interview Experiences
1 interview found
Anonymous
I applied via LinkedIn and was interviewed in Aug 2024. There was 1 interview round.
(3 Questions)
- Q1. Genesys architecture explanation
- Ans.
Genesys architecture is a customer experience platform that provides omnichannel contact center solutions.
Genesys architecture is designed to provide seamless customer interactions across multiple channels.
It includes components such as routing, workforce management, and analytics for optimizing customer engagement.
Genesys solutions can be deployed on-premises, in the cloud, or as a hybrid model.
The architecture is sca...
- Q2. Genesys data tables
- Q3. Genesys integration with third party
- Ans.
Genesys can be integrated with third party applications through APIs and connectors.
Genesys provides APIs for integration with third party applications
Third party applications can be connected to Genesys using connectors
Integration allows for seamless data exchange and communication between systems
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