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WNS Operations Associate Interview Questions, Process, and Tips

Updated 30 Nov 2024

Top WNS Operations Associate Interview Questions and Answers

View all 6 questions

WNS Operations Associate Interview Experiences

37 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Jun 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell us about yourself
Round 2 - Technical 

(2 Questions)

  • Q1. What do you know about Shipping process?
  • Ans. 

    Shipping process involves the handling, packaging, and transportation of goods from one location to another.

    • Shipping process includes order processing, packaging, labeling, and transportation.

    • It involves selecting the appropriate shipping method based on factors like cost, speed, and destination.

    • Tracking and monitoring shipments to ensure timely delivery is a crucial part of the process.

    • Shipping process may involve cus...

  • Answered by AI
  • Q2. What was your favourite subject in college?
Round 3 - Technical 

(2 Questions)

  • Q1. What do you know about Shipping process?
  • Ans. 

    Shipping process involves the handling, packaging, and transportation of goods from one location to another.

    • Shipping process includes order processing, packaging, labeling, and loading/unloading of goods.

    • Various modes of transportation are used in shipping such as trucks, ships, airplanes, and trains.

    • Shipping companies often use tracking systems to monitor the movement of goods and provide real-time updates to customer...

  • Answered by AI
  • Q2. Do you know Imoort Export?
  • Ans. 

    Import Export involves the buying and selling of goods and services between countries.

    • Involves the exchange of goods and services between countries

    • Requires knowledge of international trade regulations and customs procedures

    • Can involve tariffs, quotas, and trade agreements

    • Examples include importing electronics from China or exporting agricultural products to Europe

  • Answered by AI

Interview Preparation Tips

Topics to prepare for WNS Operations Associate interview:
  • Shipping Line
  • Export Import
  • Insurance
Interview preparation tips for other job seekers - Interview will be in English. You will need good Typing Speed. Approx 30-40wpm.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via AmbitionBox and was interviewed in Mar 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

They give topic on network marketing

Round 2 - Assignment 

Details about process

Interview Preparation Tips

Interview preparation tips for other job seekers - Overall nice experience

Operations Associate Interview Questions & Answers

user image Nandini Padhan

posted on 26 Jan 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I applied via Walk-in

Round 1 - Aptitude Test 

Basic computer knowledge questions

Round 2 - Operation round  

(2 Questions)

  • Q1. What are your expectations
  • Q2. MS Excel, 1 SQL questions
Round 3 - HR 

(1 Question)

  • Q1. How would you like to see after 5 years
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

50 Maths solving questions and 50 IQ test questions.

Round 2 - HR 

(1 Question)

  • Q1. Easy peasy HR will test your knowledge and work experience.

Interview Preparation Tips

Interview preparation tips for other job seekers - Only one advice please don’t join WNS they ruin your mental peace, micro management, not a employee centric company.

WNS interview questions for designations

 Senior Associate Operations

 (34)

 Associate Operations Lead

 (5)

 Associate Operations Executive

 (2)

 Associate Technical Operations

 (1)

 Associate

 (62)

 Operations Executive

 (4)

 Senior Associate

 (131)

 Associate Lead

 (39)

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Sep 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself?
  • Q2. Tell me some memories about your life ( To check my communication) And gone for round 2 manager round
Round 3 - One-on-one 

(4 Questions)

  • Q1. Questions were based on maths Such square of 2,4,16,256 and as such to check my presence
  • Q2. Then walk through my resume and then asked about hobbies, skills my resume, what is what questions.
  • Q3. Asked about excel such as vlookup and other accounting questions like depreciation,accruals, golden rules, bad debts other accounting questions which are from class 11 and 12
  • Q4. What things does a invoice copy have ?
  • Ans. 

    An invoice copy typically includes details such as the company name, address, invoice number, date, items purchased, quantities, prices, and total amount due.

    • Company name and address

    • Invoice number

    • Date of invoice

    • Items purchased

    • Quantities of items

    • Prices of items

    • Total amount due

  • Answered by AI
Round 4 - One-on-one 

(1 Question)

  • Q1. About company, type of business,role and package.

Interview Preparation Tips

Topics to prepare for WNS Operations Associate interview:
  • Excel
  • Accounting
  • Preparing Invoices
Interview preparation tips for other job seekers - If your are going for accounts payable, receivable or general ledger kindly go through basics of class 11 and 12, focus on communication and basic excel ( fresher)

If you are experienced questions are of experience, if worked in sap means t codes, oracle means demonstrate the process some excel formulas, some scenarios about process, and then communication check

Get interview-ready with Top WNS Interview Questions

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Mar 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Maths, probability,Reasoning, Grammer, etc

Round 3 - Behavioral 

(3 Questions)

  • Q1. Self,Region of interest, skills, highest qlf, IATA courses
  • Q2. Etc .... .
  • Q3. Vjeciwcjeccvhhh

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't join if you want growth and skills in your life

Operations Associate Jobs at WNS

View all
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jul 2022. There were 5 interview rounds.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Please Introduce yourself
  • Q2. Any previous experience??
  • Q3. Why do you think that you are good fit for this job??
Round 2 - One-on-one 

(3 Questions)

  • Q1. Please introduce yourself
  • Q2. How do you know about job / any referral
  • Q3. Are you comfortable and to work in US shift
Round 3 - One-on-one 

(4 Questions)

  • Q1. Let me know about you first
  • Q2. Have you ever been done business process related work previously
  • Q3. Are you comfortable with night shift?
  • Q4. When will you available to join
Round 4 - Aptitude Test 

Online Psychometric test to study behaviour pattern and Thinking of candidate

Round 5 - Assignment 

English typing test to know candidate's typing speed

Interview experience
3
Average
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jul 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. About yourself and basics of accounting
Round 3 - Aptitude Test 

Cost accounting and Marginal accounting l

Round 4 - Technical 

(3 Questions)

  • Q1. What is Accounts Receivable
  • Ans. 

    Accounts Receivable is the money owed to a company by its customers for goods or services sold on credit.

    • It is a current asset on the balance sheet

    • It represents the amount of money that a company is owed by its customers

    • It is typically collected within a certain period of time, usually 30-90 days

    • Examples include invoices sent to customers for payment of goods or services

    • It is important for a company to manage its accou...

  • Answered by AI
  • Q2. What is Accounts payable
  • Ans. 

    Accounts payable is the amount of money a company owes to its vendors or suppliers for goods or services received.

    • It is a liability account in the company's balance sheet

    • It includes invoices, bills, and other expenses that are yet to be paid

    • It is an important aspect of cash flow management

    • Examples include rent, utilities, and inventory purchases

  • Answered by AI
  • Q3. Explain p2p, o2c,RTR process
  • Ans. 

    P2P, O2C, RTR are three different processes in finance and accounting.

    • P2P stands for Procure-to-Pay and involves the entire process of purchasing goods or services, from requisition to payment.

    • O2C stands for Order-to-Cash and involves the entire process of receiving and fulfilling customer orders, from order entry to payment receipt.

    • RTR stands for Record-to-Report and involves the entire process of recording financial ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just prepare basics and the above questions you can easily crack interview. All the best

Operations Associate interview

user image Jobonymous

posted on 22 Nov 2021

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Jan 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. About FinCrime experience

Interview Preparation Tips

Interview preparation tips for other job seekers - About your previous job discussion and roles and responsibilities. Knowledge of AML KYC Domain or FinCrime
Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Nov 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell me something about yourself
Round 2 - Assignment 

Chat test in Microsoft teams

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't join this company. I got brain injury and no support in return

WNS Interview FAQs

How many rounds are there in WNS Operations Associate interview?
WNS interview process usually has 2-3 rounds. The most common rounds in the WNS interview process are HR, Aptitude Test and One-on-one Round.
How to prepare for WNS Operations Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at WNS. The most common topics and skills that interviewers at WNS expect are Communication Skills, Typing Speed, MS Office, Research and Compliance.
What are the top questions asked in WNS Operations Associate interview?

Some of the top questions asked at the WNS Operations Associate interview -

  1. What things does a invoice copy hav...read more
  2. What do you know about Shipping proce...read more
  3. What is Accounts Receiva...read more
How long is the WNS Operations Associate interview process?

The duration of WNS Operations Associate interview process can vary, but typically it takes about less than 2 weeks to complete.

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WNS Operations Associate Interview Process

based on 10 interviews in last 1 year

2 Interview rounds

  • Aptitude Test Round
  • HR Round
View more

People are getting interviews through

based on 32 WNS interviews
Job Portal
WalkIn
Referral
41%
22%
22%
15% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
WNS Operations Associate Salary
based on 1.7k salaries
₹0.7 L/yr - ₹5.5 L/yr
16% less than the average Operations Associate Salary in India
View more details

WNS Operations Associate Reviews and Ratings

based on 443 reviews

3.7/5

Rating in categories

3.4

Skill development

3.5

Work-Life balance

3.1

Salary & Benefits

3.9

Job Security

3.5

Company culture

2.8

Promotions/Appraisal

3.4

Work Satisfaction

Explore 443 Reviews and Ratings
Associate - Operations

Mumbai

0-3 Yrs

Not Disclosed

Associate - Operations

Mumbai

0-3 Yrs

Not Disclosed

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