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239 WNS Jobs
Senior Associate - Operations
WNS
·
0-5 years
₹ 3.88 - 8L/yr (AmbitionBox estimate)
Mumbai, Navi Mumbai
1 vacancy
Senior Associate - Operations
WNS
posted 7d ago
Job Description
- Agents will be responsible to work within Expedia and third party tools to process ticketing transactions and rescheduling customer reservations .
- These transactions may include but are not limited to a combination of the below:
- Expedia may change the composition of the transactional types based on business need and will communicate any changes to the work mix as required.
- Agents are required to possess an attention to detail and knowledge of how to quickly and accurately process ticketing changes per Expedia and airline policies. Airline Ticket Reject Processing Ticket Exchange Processing Ticket Refunds Airline Initiated Schedule Changes ( ASC ) Airline Support
Employment Type: Full Time, Permanent
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What people at WNS are saying
Rating based on 585 Senior Associate Operations
reviews
Anonymous · Customer Success, Service & Operations
in Indore
Good work life balance, good working environment with necessary amenities. Regular sessions for both fun and learn activities
- Salary - Excellent
Appraisal rate is poor , also sometime toxic office groupings
Senior Associate Operations salary at WNS
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