WNS Interview Questions, Process, and Tips

I have given 4 rounds of WNS and was selected. They congratulated me for being selected and then asked me the documents. But later HR and Interviewer both stopped picking my call and then told me after 15-20 days we are putting you on hold and not proceeding with your application

Q1. Why you are taking less salary
Ans. 
Taking less salary to gain valuable experience and opportunities for growth.
• Prioritizing career development over immediate financial gain

• Opportunity to work with a reputable company or industry leader

• Chance to learn new skills and expand professional network

• Potential for advancement and higher salary in the future
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Q1. Why are you leaving your current job
Ans. 
Seeking new challenges and opportunities for growth
• Looking for a new challenge to further develop my skills and knowledge

• Interested in exploring new opportunities for career advancement

• Seeking a more dynamic work environment with greater potential for growth
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Q2. NA
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Q1. Why are you not satisfied by your current job
Ans. 
Lack of growth opportunities and challenging projects in current role.
• Limited opportunities for advancement within the company

• Not being challenged enough in daily tasks

• Seeking a role with more responsibility and impact

• Desire to work on more complex projects to further develop skills
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Q1. Self intro and family background
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Q2. Communication skills, any general topic
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Q1. About Excel and typing speed
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Q1. Explaining about company and CTC
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Q1. Implemented Human Resources Dashboard ( Recruitment Events and Budget) and streamlined HRMS to ensure organizational compliance and efficiency.
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Q2. Health insurance
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Q3. General Insurance
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Q4. Customer insurance
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Q5. Cusomer support advisor (Non Voice)
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Life insurance - this type of life insurance provide you with the opportunity to protect yourself and your family from personal risk exposures like repayment of debts after death proving for surviving spouse and children.

Health care insurance - healthcare include necessary medical aids, medical examinations, medical treatment, medical diagnoses, medical service that help individual achieve an optmal states of well-being any setting or stage in human life cycle.

Shortlisted students were divided in group of 19

Selected students from gd got the call for case study round

Q1. Questions were based on the case study and guesstimates
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Q2. No. of aeroplane flying in the sky right now
Ans. 
It is impossible to accurately determine the exact number of airplanes flying in the sky at any given moment.
• The number of airplanes in the sky constantly changes due to take-offs, landings, and flights being at different stages.

• Factors such as time of day, weather conditions, and air traffic also affect the number of airplanes in the sky.

• Air traffic control systems may provide estimates of the number of airplanes in a
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Q3. How will u utilise 1 acre of land provided to u near ur college
Ans. 
I would utilize the 1 acre of land near my college for creating a sustainable community garden.
• Establishing vegetable and fruit gardens to promote healthy eating among students

• Setting up a composting area to reduce waste and enrich the soil

• Creating a space for outdoor classes and events to enhance learning and community engagement
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Q4. How to start a starbuck franchisein ur town
Ans. 
To start a Starbucks franchise in your town, you need to follow a specific process set by the company.
• Contact Starbucks corporate office to inquire about franchise opportunities

• Meet the financial requirements and submit a franchise application

• Find a suitable location for the Starbucks store

• Complete the required training and adhere to Starbucks' standards and guidelines
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Q5. Sql extraction of the given table and data
Ans. 
Use SQL query to extract data from a given table
• Use SELECT statement to retrieve data from the table

• Specify the columns you want to retrieve after SELECT

• Use FROM clause to specify the table name

• Add conditions using WHERE clause if needed

• Use ORDER BY clause to sort the results if necessary
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Q1. Where do you see yourself in 5year
Ans. 
In 5 years, I see myself as a seasoned Quality Analyst leading a team of professionals, implementing innovative quality assurance strategies.
• Leading a team of QA professionals

• Implementing innovative QA strategies

• Continuing professional development in QA

• Contributing to the overall success of the organization
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Q2. What is the salary expectation
Ans. 
My salary expectations are in line with industry standards for a Quality Analyst position.
• Research industry standards for Quality Analyst salaries

• Consider my level of experience and qualifications

• Factor in the location and size of the company

• Be open to negotiation based on benefits package
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Q3. What should we hire you
Ans. 
I have a strong attention to detail, excellent analytical skills, and a passion for ensuring high quality standards are met.
• I have experience in conducting thorough quality assurance testing to identify issues and improve processes.

• I am skilled in creating test plans, test cases, and test scripts to ensure comprehensive testing coverage.

• I have a track record of collaborating with cross-functional teams to address quali...read more
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Q4. What is your strength and weakness
Ans. 
My strength is attention to detail and my weakness is being overly critical of my own work.
• Strength: Attention to detail helps me catch errors and ensure high quality work.

• Weakness: Being overly critical can sometimes slow down my progress and lead to self-doubt.

• Strength: I consistently receive positive feedback on my thoroughness and accuracy in quality analysis.

• Weakness: I am working on finding a balance between stri...read more
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Q5. Tell me about yourself
Ans. 
m self Am Ashwini Devanpally Am from Nizamabad Distich i have completed my graduation BSc (B.Z.c) in Nalanda degree women's collage in Nizamabad in the year of 2021 I don’t have personal experiences but I am great at helping with yours—whether that’s career advice, problem-solving, or just making your day a little easier. I can process tons of information quickly, and different topics ,of improve the more knowledge
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Q1. UPS regarding Questions
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Q2. Types of maintenance and how to Face
Ans. 
Types of maintenance include preventive, predictive, corrective, and proactive maintenance. Each type requires different strategies to effectively manage and address maintenance issues.
• Preventive maintenance involves regularly scheduled inspections and tasks to prevent breakdowns (e.g. changing air filters in HVAC systems)

• Predictive maintenance uses data and analytics to predict when equipment will fail and schedule ma...read more
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Q3. Circuit Breaker,SLD diagram, Battery, Transformer,DG maintenance
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Q1. Introduction, Education, Educational Projects, Family Background,
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Q2. Salary expections
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Q1. Introduce yourself
Ans. 
I am a detail-oriented Operations Associate with experience in managing daily operations and optimizing processes.
• Experienced in coordinating logistics for shipments and deliveries

• Skilled in analyzing data to identify areas for improvement

• Proficient in using project management tools such as Trello and Asana
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Q2. WHy you want to join WNS
Ans. 
I want to join WNS because of its reputation for providing excellent career growth opportunities and a dynamic work environment.
• WNS has a strong reputation in the industry for providing excellent career growth opportunities.

• I am impressed by the company's commitment to innovation and technology.

• I believe that WNS's dynamic work environment will allow me to learn and grow professionally.

• I am excited about the prospect o...read more
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Q3. Salary Expectation
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Q4. WHen will you join?
Ans. 
I am available to start immediately.
• I can start as soon as possible.

• I am ready to join within a week.

• My availability to start is flexible.

• I can start once the necessary paperwork is completed.
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Q5. If you join how much do you serve here ?
Ans. 
As an Operations Associate, I will serve full-time in this role.
• I will be expected to work 40 hours per week, Monday through Friday.

• I will be responsible for managing daily operations, coordinating logistics, and supporting the team.

• I will participate in meetings, collaborate with colleagues, and contribute to the overall success of the organization.
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