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WNS

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3.4

based on 12.2k Reviews

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WNS Senior Operations Representative Interview Questions and Answers

Updated 4 Feb 2025

WNS Senior Operations Representative Interview Experiences

1 interview found

Senior Operations Representative Interview Questions & Answers

user image Anonymous

posted on 4 Feb 2025

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Feb 2024.

Round 1 - HR 

(2 Questions)

  • Q1. Can you provide a self-introduction?
  • Ans. 

    Experienced operations professional with a strong track record in process improvement and team leadership.

    • Over 5 years of experience in operations management

    • Skilled in process optimization and efficiency

    • Proven ability to lead and motivate teams to achieve goals

    • Answered by AI
    Add your answer
  • Q2. About professional background
    • Add your answer
Round 2 - One-on-one 

(2 Questions)

  • Q1. Where do you want to see yourself in next few year's
  • Ans. 

    I see myself in a leadership role, driving operational excellence and mentoring junior team members.

    • Continuing to excel in my current role and taking on more responsibilities

    • Developing strong leadership skills through training and mentorship programs

    • Mentoring junior team members to help them grow and succeed

    • Contributing to strategic initiatives and process improvements within the organization

    • Answered by AI
    Add your answer
  • Q2. How you handle a difficult situation
  • Ans. 

    I handle difficult situations by staying calm, analyzing the problem, and finding a solution.

    • Remain calm and composed

    • Identify the root cause of the problem

    • Collaborate with team members to brainstorm solutions

    • Communicate effectively with all stakeholders

    • Implement the best solution and follow up to ensure resolution

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It is a good place to work, similar to a training institute, particularly in the ETI process.

Top trending discussions

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Interview Tips & Stories
2w (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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Interview Preparation Tips

Interview preparation tips for other job seekers - As per my Experience most of the HR's will see candidates communication, stage fear nd confident level if the candidate is fresher and if he is experienced they will see how much hd knows about the previous processes which he did nd never ever share negative thoughts about previous company or mangers. It will be a black spot. Tnx for your time to reading this.

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posted on 10 Sep 2021

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Round 2 - Assignment 
Round 3 - Technical 

(1 Question)

  • Q1. Explain P2P cycle in brief
  • Ans. 

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Interview preparation tips for other job seekers - Good opportunity for freshers,
Excellent Communication required for this job global

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Concentrix Corporation user image Anonymous

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Firstsource Solutions user image Anonymous

posted on 1 Oct 2022

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Round 2 - One-on-one 

(2 Questions)

  • Q1. Give me about your self ?
    • Add your answer
  • Q2. Why want to this job
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Interview Preparation Tips

Interview preparation tips for other job seekers - You want to join this organization so first
You have good communication skills and basic knowledge English language and computer operating.

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Concentrix Corporation user image Anonymous

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HGS user image Anonymous

posted on 21 Apr 2021

I applied via Referral and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself. What are your weaknesses? Why should we choose you for this job? What are your hobbies? What are your main strengths? Why do you want to work here?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Tell about yourself and share your story. Provide evidence and data. Prepare a few questions and speak loudly and confidently.
And finally say thans..

Senior Associate Interview Questions & Answers

Firstsource Solutions user image Anonymous

posted on 28 Aug 2023

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Aug 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

GD is conducted to Check your communication skills

Round 3 - Aptitude Test 

Basic computer operating skill test

Round 4 - Behavioral 

(5 Questions)

  • Q1. General informations and qualifications related questions are asked.
    • Add your answer
  • Q2. Self introduction
    • Add your answer
  • Q3. Educational qualification
    • Add your answer
  • Q4. Experience related questions
    • Add your answer
  • Q5. Skills oriented questions
    • Add your answer
More about working at WNS

WNS Interview FAQs

How many rounds are there in WNS Senior Operations Representative interview?
WNS interview process usually has 2 rounds. The most common rounds in the WNS interview process are HR and One-on-one Round.

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