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WNS Customer Support Executive Interview Questions and Answers for Experienced

Updated 3 Apr 2025

WNS Customer Support Executive Interview Experiences for Experienced

1 interview found

Customer Support Executive Interview Questions & Answers

user image Anonymous

posted on 31 Mar 2022

I appeared for an interview in Apr 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(7 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. What is your family background?
    • Add your answer
  • Q3. Share details of your previous job.
    • Add your answer
  • Q4. Why are you looking for a change?
    • Add your answer
  • Q5. Where do you see yourself in 5 years?
    • Add your answer
  • Q6. What are your strengths and weaknesses?
    • Add your answer
  • Q7. Tell me about yourself.
    • Add your answer
Round 3 - HR 

(7 Questions)

  • Q1. Where do you see yourself in 5 years?
    • Add your answer
  • Q2. What are your salary expectations?
    • Add your answer
  • Q3. What is your family background?
    • Add your answer
  • Q4. Share details of your previous job.
    • Add your answer
  • Q5. Why should we hire you?
    • Add your answer
  • Q6. What are your strengths and weaknesses?
    • Add your answer
  • Q7. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - i need a cutomer support executive

Customer Support Executive Jobs at WNS

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Sales Executive Interview Questions & Answers

Firstsource Solutions user image Anonymous

posted on 22 Nov 2022

I applied via Walk-in and was interviewed before Nov 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(6 Questions)

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. Tell me something that not written in your cv
    • Add your answer
  • Q3. Why do you want to join bpo
    • Add your answer
  • Q4. Where you want to see yourself in next 5 years
    • Add your answer
  • Q5. What was your job role in previous organisation tell me in briief
    • Add your answer
  • Q6. Why should we hire you?
    • Add your answer
Round 3 - Group Discussion 

Customer care of aus billing process

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and talk how much you can in a positive matter ody language

Sales Executive Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 18 Sep 2021

I applied via Recruitment Consultant and was interviewed before Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Asked to introduce myself.
    • Add your answer
  • Q2. Asked about work experience.
    • Add your answer
  • Q3. Few addition questions about hobbies, daily routine and how to sale something to someone when he is not looking to buy it.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared with your not to introduction to speak atleast 2-3 min and take care communication skills and grammar. Do not show any sign that you are just giving interview and show that you have got a opportunity.

Sales Executive Interview Questions & Answers

Conneqt Business Solutions user image

posted on 22 Feb 2022

I applied via Referral and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself.
    • Add your answer
  • Q2. Topic on Hyderabad in english for 2 minutes
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident while interviewer ask questions.

Customer Support Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 11 Mar 2021

I applied via Naukri.com and was interviewed before Mar 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Customer satisfaction how can you provide.
  • Ans. 

    Customer satisfaction can be provided by understanding their needs, providing prompt and effective solutions, and maintaining a positive and empathetic attitude.

    • Listen actively to customers and understand their concerns

    • Respond promptly and provide effective solutions

    • Maintain a positive and empathetic attitude

    • Personalize the customer experience

    • Follow up to ensure customer satisfaction

    • Continuously improve customer suppor...

    • Answered by AI
    View 10 more answers
  • Q2. If customer is angry how can you make him understand
    • View 31 more answers
  • Q3. Details about your last working, salary package etc
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Yeah it was good.

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Teleperformance user image Anonymous

posted on 15 May 2021

I applied via Walk-in and was interviewed in Jun 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Intro n randomly any questions just to check the communication n confident of a candidate
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Considered that a moron is sitting in front of u n asking u a silly questions

Sales Executive Interview Questions & Answers

iEnergizer user image Anonymous

posted on 8 Sep 2020

I applied via Referral and was interviewed before Sep 2019. There were 7 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Why do you want to join here?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - If you don't have any reference from company, You don't belong there.

Customer Support Executive Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 19 Mar 2018

Interview Questionnaire 

1 Question

  • Q1. Why Minacs ? Salary Expectation ?
  • Ans. 

    Minacs offers a supportive work environment with opportunities for growth and development.

    • Minacs has a reputation for providing excellent customer support services

    • The company values employee satisfaction and offers training programs for career advancement

    • I believe Minacs aligns with my career goals and values

    • Answered by AI
    Add your answer

Interview Preparation Tips

Round: Test
Experience: Aptitude, Reasoning, Navigation Skill test

Customer Support Executive Interview Questions & Answers

Teleperformance user image

posted on 3 Feb 2022

I applied via Walk-in and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself.
    • Add your answer
Round 2 - Assignment 

Na

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep it simple , communication should be fluent and be confident 😎

Sales Executive Interview Questions & Answers

iEnergizer user image Dev Das

posted on 19 Nov 2020

I applied via Referral and was interviewed before Nov 2019. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. 1.What was my lock down experience 2. Where you are from describe ur self and the place u came from in 50 words 3. What was the last movie you watched 4. Sale a pen to me 5. Why should we hire you
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - All questions were tough and I was asked in proper english and I had to answer all in proper english that's all nothing much
More about working at WNS

WNS Interview FAQs

How many rounds are there in WNS Customer Support Executive interview for experienced candidates?
WNS interview process for experienced candidates usually has 3 rounds. The most common rounds in the WNS interview process for experienced candidates are HR and Resume Shortlist.
How to prepare for WNS Customer Support Executive interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at WNS. The most common topics and skills that interviewers at WNS expect are International Voice Process, Chat Process, Client Support, International BPO and International Chat Process.

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WNS Customer Support Executive Salary
based on 41 salaries
₹2 L/yr - ₹5 L/yr
20% more than the average Customer Support Executive Salary in India
View more details

WNS Customer Support Executive Reviews and Ratings

based on 15 reviews

3.3/5

Rating in categories

3.1

Skill development

2.9

Work-life balance

3.9

Salary

3.4

Job security

3.3

Company culture

2.4

Promotions

3.3

Work satisfaction

Explore 15 Reviews and Ratings
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