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WNS

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3.4

based on 12.1k Reviews

Video summary

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WNS Customer Support Executive Reviews

Updated 14 Oct, 2024

Overall Rating

4.1/5

based on 14 reviews

Rating distribution

5 (35.7%)

6 (42.9%)

0 (0%)

2 (14.3%)

1 (7.1%)

Category Ratings

4.2

Job security

4.1

Work satisfaction

4.0

Company culture

3.9

Salary

3.7

Skill development

3.5

Work-life balance

2.5

Promotions

What employees say about WNS?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

62% employees reported

Flexible timing

55% employees reported

No travel

100% employees reported

View more detailed insights

Gender based rating

4.0

Rated by Women

6 reviews

4.2

Rated by Men

7 reviews

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14 reviews found

Sort by: Popular

Customer Support Executive in Gurgaon / Gurugram

Full Time

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 09 Jun 2023

Likes

I work there for an year , all though it's quite good place to work, people working in wns Pune are more polite and manner full than the gurg oan. If I would have asked to be a part of Pune or the Mumbai team I would have never quit . There is person in Pune team named Amit Singh (a great man) Thanks wns A day i decided to join once again after few months I resin , I call a senior person to talk about it , having a thought ill be there for a long time either I will improve the management or my self .but people doesn't care once you left ....Read More

Job security - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Cost cutting in few basic things , as I understand wns just needs to expend around 150rs /person in month to fix it .it's about GGN , not sure about Pune or Mumbai branch. Management , I Can't understand every thing is not possible but as per my understanding there is lot of things can be fixed without any investment , just needs to understand the need to manage or fix it .but no one care and being an employ we can directly reach to higher authority....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Executive in Gurgaon / Gurugram

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

1.0

Promotions

5.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 14 Oct 2024

Likes

Environment Culture Safety Location

Salary - Excellent
Skill development - Good
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent

Dislikes

Transport No activity

Promotions - Bad

What people are saying about WNS

View All

a senior associate

Offer Letter

Hi Folks, I am Working in capgemini and getting 4.2LPA with variable. Holding 3 offers for RTR profile with having 3 YOE. 1. WNS Sr. Associate -5.5 + 52K variable (WFO 5days) 2. Genpact MT- 5.5 + 10% Bonus (WFO or Hybrid) 3. Quattro Sr. Accountant - 6.6 Fixed (Remotely) Which one should I choose?

Got a question about WNS?

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Customer Support Executive in Pune

Full Time

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 02 Mar 2022

Likes

I like nothing about WNS. Zero employee centric company. Managers And Team Leader just ignore there team members like hell as they don't care about anything. Will never suggest any of friends or relatives to work with the particular term.

Dislikes

Team leaders and Manager's are not at all supportive.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Not at all a good experience.

Work days: Rotational Shift (Flexible Timings)

Customer Support Executive in Pune

Full Time

Airline Services Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 20 Jul 2023

Likes

Worst company ever don’t work

Dislikes

All

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Support Executive in Pune

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 17 Mar 2022

Likes

Job security

Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

There is nice and strong bond among team mates with in a time frame. Lot of politics no growth.

Work Details

Nice I enjoying

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Support Executive in Visakhapatnam

Full Time

Shipping & Logistics Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 15 Nov 2022

Likes

Fun workplace and good environment to learn Had a great time working at WNS. The research and analytics team is the team to work at. Exceptionally talented people and good projects in hand. Company as a whole is doing pretty well.

Salary - Excellent
Work satisfaction - Good
Work-life balance - Good

Dislikes

Some policies and job security.

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Support Executive in Pune

Full Time

Business Process Quality Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 13 Apr 2018

Likes

Team mates and working environment was excellent

Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Salary hike

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about WNS.

Customer Support Executive (working remotely)

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 12 May 2023

Likes

Very good platform to learn more

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No dislikes

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

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Customer Support Executive (working remotely)

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 19 Jan 2023

Likes

Good work environment

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Executive in Pune

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 20 Jul 2021

Likes

nothing I like there is not such things which I should like.

Dislikes

Dontblike anything in this company

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Good experience

Work timings: Flexible Timings

Customer Support Executive in Pune

shivajinagar Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 Apr 2019

Likes

Its a great place to work and the experience you'll get here will definitly be marked in your future also...😍

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

nothing

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Support Executive in Viman Nagar

Full Time

Shipping and Logistics Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

4.0

Job security

2.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Nov 2023

Likes

Skill development - Excellent
Job security - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Very slow salary increment

Promotions - Poor

Customer Support Executive in Pune

voice process Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 23 Mar 2020

Likes

training,career growth with option to shift to other department under IJP.

Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

increments are average .

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Support Executive in Pune

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 26 Feb 2024

Likes

WNS is one of my favourite company the work culture is also good......

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

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Customer Support Executive Jobs at WNS

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Customer Support Executive - Chat

Gurgaon / Gurugram

1-2 Yrs

₹ 2-4.25 LPA

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WNS Customer Support Executive Pune Reviews

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 14 WNS reviews submitted by WNS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if WNS is the right company for you. 62% of employees reported the working days at W...Read more