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Wipro Technical Support Engineer Interview Questions, Process, and Tips

Updated 28 Feb 2025

Top Wipro Technical Support Engineer Interview Questions and Answers

View all 7 questions

Wipro Technical Support Engineer Interview Experiences

15 interviews found

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Last working experience
Round 3 - Technical 

(3 Questions)

  • Q1. DHCP DNS ACTIVE DIRECTORY
  • Q2. Tell me about your job roles
  • Q3. How do you troubleshoot system slowness issue
  • Ans. 

    To troubleshoot system slowness, check for resource usage, run diagnostic tools, update software, and optimize settings.

    • Check CPU, memory, and disk usage to identify any bottlenecks

    • Run diagnostic tools like Task Manager, Resource Monitor, or Performance Monitor

    • Update software and drivers to ensure compatibility and performance

    • Optimize system settings such as startup programs, background processes, and power settings

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - It was good interview

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I was interviewed in Jan 2025.

Round 1 - HR 

(2 Questions)

  • Q1. All are clear but I didn’t get offer letter
  • Q2. Awaiting for joining letters
Round 2 - Technical 

(2 Questions)

  • Q1. Waiting for joining
  • Q2. Still not get offer letter

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Q5. How to release previous IP which assign to your device?

Technical Support Engineer Interview Questions & Answers

user image Poojitha Sai Peddinti

posted on 28 Feb 2025

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Feb 2024.

Round 1 - Aptitude Test 

We had an aptitude and paragraph typing test as our first round to pass.

Round 2 - One-on-one 

(1 Question)

  • Q1. Was quested about c language java cloud computing
Round 3 - HR 

(1 Question)

  • Q1. Was there a general discussion regarding the work location and your willingness to work rotational shifts?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident in your responses by possessing strong subject knowledge.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected
Round 1 - Aptitude Test 

There were five rounds
1. HR screening
2. Technical Test
3. IVR test
4. Manager round
5. Offer letter discussion

Round 2 - Technical 

(2 Questions)

  • Q1. Computer Network Question
  • Q2. Group Discussion

Wipro interview questions for designations

 Technical Support

 (1)

 Technical Support Associate

 (1)

 Technical Support Analyst

 (1)

 Technical Support Executive

 (1)

 Senior Technical Support Engineer

 (1)

 Support Engineer

 (2)

 Technical Engineer

 (5)

 Associate Technical Support Executive

 (1)

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(5 Questions)

  • Q1. What is JavaScript
  • Ans. 

    JavaScript is a programming language used to add interactivity and dynamic features to websites.

    • JavaScript is a client-side scripting language.

    • It is primarily used for web development.

    • JavaScript can be embedded directly into HTML pages.

    • It allows for the manipulation of webpage elements and handling of events.

    • Common uses include form validation, creating interactive content, and AJAX requests.

  • Answered by AI
  • Q2. What is closure
  • Ans. 

    Closure is a programming concept that allows a function to access variables from its parent scope even after the parent function has finished executing.

    • Closure is created when a nested function references a variable from its outer function.

    • The inner function can access and modify the variables from the outer function.

    • Closure helps in encapsulating data and creating private variables in JavaScript.

    • It allows functions to...

  • Answered by AI
  • Q3. Explain map method
  • Ans. 

    The map method is used to create a new array by applying a function to each element of an existing array.

    • The map method takes a callback function as an argument.

    • The callback function is executed on each element of the array.

    • The result of the callback function is added to the new array.

    • The map method does not modify the original array.

    • Example: ['apple', 'banana', 'cherry'].map(fruit => fruit.toUpperCase()) returns ['APP

  • Answered by AI
  • Q4. What is react.js
  • Ans. 

    React.js is a JavaScript library for building user interfaces.

    • React.js is used for creating reusable UI components.

    • It follows a component-based architecture.

    • React.js uses a virtual DOM for efficient rendering.

    • It allows for declarative and efficient updates to the UI.

    • React.js is widely used in web development for building interactive and dynamic user interfaces.

  • Answered by AI
  • Q5. Explain promise in JavaScript
  • Ans. 

    A promise in JavaScript is an object representing the eventual completion or failure of an asynchronous operation.

    • Promises are used to handle asynchronous operations such as fetching data from a server or reading a file.

    • They provide a cleaner and more readable way to write asynchronous code compared to using callbacks.

    • Promises have three states: pending, fulfilled, or rejected.

    • They can be chained using the then() metho...

  • Answered by AI

Skills evaluated in this interview

Get interview-ready with Top Wipro Interview Questions

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Walk-in

Round 1 - Aptitude Test 

Grammar and spelling

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jul 2023. There were 3 interview rounds.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Tell me about yourself.
  • Q2. Why do you think you are fit for this role?
  • Q3. Some topics given to check your communication skills. Mine was Internet.
Round 2 - Aptitude Test 

Basics question from maths and reasoning. Easy to tackle.

Round 3 - HR 

(2 Questions)

  • Q1. They asked about your previous job salary.
  • Q2. Salary negotiation.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Sep 2023. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Basic questions about osi layers and college projects
Round 2 - HR 

(1 Question)

  • Q1. Salary expectation

I applied via Naukri.com and was interviewed in Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. What is a DNS DHCP networking troubleshoot active directory
  • Ans. 

    DNS, DHCP, networking, troubleshooting, and Active Directory are all related to managing and troubleshooting network services and infrastructure.

    • DNS (Domain Name System) is responsible for translating domain names into IP addresses.

    • DHCP (Dynamic Host Configuration Protocol) is used to automatically assign IP addresses to devices on a network.

    • Networking involves the design, implementation, and management of computer net...

  • Answered by AI
  • Q2. Tell me something about your self
Round 3 - HR 

(1 Question)

  • Q1. Why should hire you what is accepted CTC

Interview Preparation Tips

Interview preparation tips for other job seekers - Better jobs and careers growth follow the

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Aug 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Most questions about grammar

Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself
  • Ans. 

    Experienced Technical Support Engineer with a background in troubleshooting hardware and software issues.

    • 5+ years of experience in providing technical support to customers

    • Proficient in diagnosing and resolving hardware and software issues

    • Skilled in communicating technical information to non-technical users

    • Familiar with various operating systems and networking protocols

    • Certified in IT support and customer service

  • Answered by AI

I was interviewed in May 2021.

Interview Questionnaire 

5 Questions

  • Q1. Introduction about my self
  • Q2. Introduction about my family background
  • Q3. About my experience
  • Q4. Desktop problem solving questions
  • Q5. Network problem solving questions

Interview Preparation Tips

Interview preparation tips for other job seekers - every thing went good

Wipro Interview FAQs

How many rounds are there in Wipro Technical Support Engineer interview?
Wipro interview process usually has 2-3 rounds. The most common rounds in the Wipro interview process are HR, Technical and Aptitude Test.
How to prepare for Wipro Technical Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Wipro. The most common topics and skills that interviewers at Wipro expect are Technical Support, IT Helpdesk, technical helpdesk, IT Service Desk and Active Directory.
What are the top questions asked in Wipro Technical Support Engineer interview?

Some of the top questions asked at the Wipro Technical Support Engineer interview -

  1. What is a DNS DHCP networking troubleshoot active direct...read more
  2. How do you troubleshoot system slowness is...read more
  3. What is JavaScr...read more

Tell us how to improve this page.

Wipro Technical Support Engineer Interview Process

based on 13 interviews

2 Interview rounds

  • Technical Round
  • HR Round
View more
Wipro Technical Support Engineer Salary
based on 1.8k salaries
₹1.2 L/yr - ₹6.3 L/yr
28% less than the average Technical Support Engineer Salary in India
View more details

Wipro Technical Support Engineer Reviews and Ratings

based on 278 reviews

3.7/5

Rating in categories

3.6

Skill development

3.4

Work-life balance

3.2

Salary

3.9

Job security

3.6

Company culture

3.2

Promotions

3.4

Work satisfaction

Explore 278 Reviews and Ratings
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