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Wipro Customer Service Executive Interview Questions and Answers for Experienced
Wipro Customer Service Executive Interview Experiences for Experienced
8 interviews found
Bhargav Bejjaram
I applied via Walk-in
(2 Questions)
- Q1. How comfortable with rotational shifts
- Ans.
I am comfortable with rotational shifts.
I have previous experience working in rotational shifts and have adapted well to the changing schedules.
I understand the importance of being flexible and available to assist customers at different times of the day.
I am willing to adjust my personal schedule to accommodate rotational shifts.
I have excellent time management skills and can efficiently plan my day around different sh...
- Q2. Who you handle work stress
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed in Apr 2023. There were 3 interview rounds.
It's just normal aptitude test
(1 Question)
- Q1. To check my technical knowledge
(2 Questions)
- Q1. Basic Questions and Knowledge
- Q2. About Business Ideas
(1 Question)
- Q1. Basic Ideas Of Non voice process
- Ans.
Non-voice process refers to customer service that is provided through written communication channels such as email, chat, or social media.
Non-voice processes include email support, chat support, and social media support.
Agents must have strong written communication skills and be able to multitask.
Examples of non-voice processes include responding to customer inquiries via email, resolving issues through chat, and provi...
Interview Preparation Tips
What people are saying about Wipro
Selected
I applied via Naukri.com and was interviewed before Sep 2022. There were 3 interview rounds.
Communication related
(1 Question)
- Q1. Skills checking
Wipro interview questions for designations
I applied via Naukri.com and was interviewed in Feb 2022. There were 3 interview rounds.
(4 Questions)
- Q1. What are your salary expectations?
- Q2. Why are you looking for a change?
- Q3. Why should we hire you?
- Q4. Tell me about yourself.
Make sure you need to be attentive.
(1 Question)
- Q1. Why we should hire you?
Interview Preparation Tips
Always try share beyond your C.V.Do not share the same information which you are already mentioned on C.V
I applied via Approached by Company and was interviewed before May 2021. There were 3 interview rounds.
(2 Questions)
- Q1. What is wipro ltd with details how it's working.
- Q2. About your self and background. Also experience in previous firm.
(1 Question)
- Q1. About your self and background of previous firm.
Interview Preparation Tips
- About your location
Customer Service Executive Jobs at Wipro
Interview Questionnaire
1 Question
- Q1. Reading credit card quires.
I applied via Referral and was interviewed before Mar 2020. There were 5 interview rounds.
Interview Questionnaire
1 Question
- Q1. Intro, strength and weakness with example, about studies , about hobbies with tricky questions, to sign a contract.
Interview Preparation Tips
my advice is don't lie during interview, everything will be fine.
Interview questions from similar companies
Customer Service Executive Interview Questions & Answers
Tech Mahindra
Anonymous
posted on 20 Dec 2020
I applied via Naukri.com and was interviewed in Jun 2020. There were 3 interview rounds.
Interview Questionnaire
3 Questions
- Q1. What are the components of customer satisfaction?
- Q2. Why is there a need of customer support?
- Ans.
Customer support is essential for resolving customer issues and ensuring customer satisfaction.
Customer support helps customers with their queries and concerns
It provides a platform for customers to voice their opinions and feedback
It helps in building customer loyalty and trust
It can lead to increased sales and revenue
Examples include technical support, product assistance, and billing inquiries
- Q3. What were you doing in the past?
Interview Preparation Tips
I applied via Walk-in
Interview Questionnaire
1 Question
- Q1. The interview for vcs job in direct or online interview and what benefit for you to did this work for amazon?
Interview Preparation Tips
Wipro Interview FAQs
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Wipro Customer Service Executive Interview Process for Experienced
based on 3 interviews
2 Interview rounds
- Resume Shortlist Round
- One-on-one Round
Customer Service Executive Interview Questions from Similar Companies
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Wipro Customer Service Executive Reviews and Ratings
based on 146 reviews
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