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Wipro Customer Service Associate (Csa) Interview Questions and Answers

Updated 1 Dec 2022

Wipro Customer Service Associate (Csa) Interview Experiences

2 interviews found

Customer Service Associate (Csa) Interview Questions & Answers

user image

posted on 1 Dec 2022

I applied via Naukri.com and was interviewed in Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(4 Questions)

  • Q1. Mera interview online hua hai so app bhi apply kar sakte hai
    • Add your answer
  • Q2. Aap apni ek strength btao
    • Add your answer
  • Q3. Ek weakness share kariye
    • Add your answer
  • Q4. Kya aapne pehle kabhi work kiya hai
    • Add your answer
Round 3 - Na 

(2 Questions)

  • Q1. Aap bhi wipro mai work kar sakte hai
    • Add your answer
  • Q2. Aap wipro ko kyu join karna chahte hai
    • Add your answer

Interview Preparation Tips

Topics to prepare for Wipro Customer Service Associate (Csa) interview:
  • English Typing
  • Tally ERP
Interview preparation tips for other job seekers - Wipro is a good company so you re working here and freshers are most welcome

Customer Service Associate (Csa) Interview Questions & Answers

user image Anonymous

posted on 27 Dec 2020

I applied via Company Website and was interviewed before Dec 2019. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Why we hire you ?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - When you are going for interviews be confident on yourself and give your best that you are the one and perfect for this job role

Customer Service Associate (Csa) Interview Questions Asked at Other Companies

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Interview questions from similar companies

Customer Service Associate (Csa) Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 21 Dec 2020

I applied via Walk-in and was interviewed in Jun 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Tell me something about yourself
    • View 9 more answers
  • Q2. Why did u left ur last company
    • View 4 more answers
  • Q3. How much salary did u expect
    • View 7 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - Simply rounds will be there till the client round and the client round will be on telephone and Client normally check your gramticaly mistakes and your pronounciation and simple you'll select if u have a good communication skill and confidence you need confidence

Customer Service Associate (Csa) Interview Questions & Answers

TCS user image Anonymous

posted on 2 Sep 2021

I applied via Walk-in and was interviewed before Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Why do you want to join TCS
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and honest. Don't lie about anything.

Customer Service Associate (Csa) Interview Questions & Answers

Mphasis user image Anonymous

posted on 8 Jan 2018

I applied via Other

Interview Preparation Tips

General Tips: Interview is the almost divieded in 5 rounds self entro ,computr knowlege,group discution , writen test,finaly Hr introgate
Skills: Communication
Duration: <1 week

Customer Service Associate (Csa) Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 23 Oct 2021

I applied via Walk-in and was interviewed in Apr 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. About my self work experience and knowledge
    • Add your answer
  • Q2. Know about your self goood communication knowledge of computer
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - You have good knowledge and communication skil and

Customer Service Associate (Csa) Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 30 Mar 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself, what is customer service. Tell me about your daily routine
  • Ans. I told him about my self, customer is type of services where a customer service provide helps to customers and try resolve the concern as soon as possible understanding the problem resolving the concern empathised him.
    • Answered Anonymously
    Add your answer
  • Q2. What is dabit card, read the sentences
  • Ans. 

    A debit card is a payment card that allows the cardholder to make purchases by deducting funds directly from their bank account.

    • A debit card is linked to a bank account and can be used to make purchases at various merchants.

    • Unlike a credit card, a debit card does not allow the cardholder to borrow money.

    • When a transaction is made using a debit card, the funds are immediately deducted from the cardholder's bank account.

    • ...

    • Answered by AI
    View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Have to make patience and have to give answer in a better way in sentences not in words . Or have to be confident on the front of HR

Customer Service Associate (Csa) Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 20 May 2022

I applied via Company Website and was interviewed in Nov 2021. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. They can be asked anykind of questions so be prepared for that
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and had to be witha smile

Customer Service Associate (Csa) Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 28 Jun 2021

Interview Questionnaire 

1 Question

  • Q1. What is the biggest waterfall in the world
    • Add your answer

Customer Service Associate (Csa) Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 17 Jan 2021

Interview Questionnaire 

5 Questions

  • Q1. Tell me about your self
    • View 2 more answers
  • Q2. Daily routine
    • Add your answer
  • Q3. Last destination
    • Add your answer
  • Q4. Read about the profile for which u are going for an interview
    • Add your answer
  • Q5. In interviews, always be confident, have active listening, what exactly interviewer is asking u, listen to them and answer to all the questions with full of confidence, keep a smile on your face, beca...
    • Add your answer
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Wipro Interview FAQs

How many rounds are there in Wipro Customer Service Associate (Csa) interview?
Wipro interview process usually has 3 rounds. The most common rounds in the Wipro interview process are Resume Shortlist and Technical.
What are the top questions asked in Wipro Customer Service Associate (Csa) interview?

Some of the top questions asked at the Wipro Customer Service Associate (Csa) interview -

  1. Mera interview online hua hai so app bhi apply kar sakte ...read more
  2. Aap bhi wipro mai work kar sakte ...read more
  3. Kya aapne pehle kabhi work kiya ...read more

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3.9/5

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