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Wipro Customer Care Executive Interview Questions and Answers for Experienced

Updated 18 May 2024

4 interviews found

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Customer Care Executive Interview Questions

user image Anonymous

posted on 18 May 2024

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before May 2023.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Tell me something anout yourself
  • Q2. Why shall we hire you

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep it simple

I applied via Walk-in and was interviewed before Jul 2021.

5 Interview Rounds

1

One-on-one Round (1 Question)

  • Q1. Introduction. Asked on some topics (which were popular then) .salary details.
2

Technical Round (1 Question)

  • Q1. Reasoning , excel related questions , short cuts of key related .
3

HR Round (1 Question)

  • Q1. Why I've chosen the company?. What i would like to see myself after 5 years ? Some customer's situations related questions. For an ex- if a customer is very rud...read more
4

Assignment Round

Typing, listening, grammar test , paragraph writing and speaking on a topic for 3mins . ( Mine was computer)

5

One-on-one Round (1 Question)

  • Q1. Salary discussion.shift timing discussion. documents submission.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and try to be relevant to those questions, which they will ask. Try to be comfortable on the current topics.

Customer Care Executive Interview Questions

user image Anonymous

posted on 31 May 2022

I applied via Referral and was interviewed in May 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (3 Questions)

  • Q1. About the candidate, about the company
  • Q2. Why wipro for ur career what's ur expectations of salary....?
  • Q3. Why should i hire u...?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be 100% to ur self in the interview

Customer Care Executive Interview Questions

user image Anonymous

posted on 31 Dec 2020

Interview Questions

  • Q1. To tell about yourself, and brief about work experience? View Answers (2)
  • Q2. In an interview, you have to speak on any topic? For instance I converse that, my hobby is to watch cricket, so the interviewer would ask to tell about your fav...read more View Answers (1)

Wipro interview questions for designations

 Customer Care Associate

 (1)

 Non Voice Customer Care Executive

 (6)

 Voice Process Customer Care Executive

 (2)

 Assistant Manager Customer Care

 (1)

 Non Voice Process Customer Care Executive

 (1)

 Customer Executive

 (1)

 Customer Service Executive

 (28)

 Customer Support Executive

 (9)

Customer Care Executive Jobs at Wipro

View all

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Tell me about yourself nd salary discussion
  • Q2. After that manager round
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Walk-in and was interviewed in Jan 2024.

1 Interview Round

1

HR Round (5 Questions)

  • Q1. Tell me your self
  • Q2. What the reason,to you choose this company
  • Q3. What do you know about this company
  • Q4. Which type of rool to intrest
  • Q5. What do you do this company

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Aug 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Aptitude Test Round

Self introduction,typeing test ,hr round

3

Group Discussion Round

Group discussion,hr round

Interview Preparation Tips

Topics to prepare for TCS Customer Care Executive interview:
  • Mountain
Interview preparation tips for other job seekers - A mountain is large natural rise of earth surface that usually has a summit

I applied via Walk-in

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. How to support bank related queries
  • Q2. What do you consider as career growth

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview went really well. I will recommend this job for freshers to start their career in Voice process for international clients

Skills evaluated in this interview

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

One-on-one Round (1 Question)

  • Q1. Are u will to work anywhere in india
3

One-on-one Round (1 Question)

  • Q1. R u will to work in rotational shift

Interview Preparation Tips

Interview preparation tips for other job seekers - Resume screening is important, any where in india will work with rotational ahifs
Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before Feb 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

HR Round (3 Questions)

  • Q1. Introduction about your self
  • Q2. Why we are hire you ?
  • Q3. What is your strength
3

One-on-one Round (1 Question)

  • Q1. Family background and educational qualification

Interview Preparation Tips

Interview preparation tips for other job seekers - Dress code is matter. And you don't ask anything else from HR. Be formal be confident.

Wipro Interview FAQs

How many rounds are there in Wipro Customer Care Executive interview for experienced candidates?
Wipro interview process for experienced candidates usually has 2-3 rounds. The most common rounds in the Wipro interview process for experienced candidates are One-on-one Round, HR and Resume Shortlist.
How to prepare for Wipro Customer Care Executive interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Wipro. The most common topics and skills that interviewers at Wipro expect are Communication Skills, BPO Customer Service, Blended Process, Customer Service and international call center.
What are the top questions asked in Wipro Customer Care Executive interview for experienced candidates?

Some of the top questions asked at the Wipro Customer Care Executive interview for experienced candidates -

  1. In an interview, you have to speak on any topic? For instance I converse that, ...read more
  2. Reasoning , excel related questions , short cuts of key relate...read more
  3. Great interview, got to learn a lot about my own mistakes and shortcomings. Int...read more

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People are getting interviews through

based on 3 Wipro interviews
WalkIn
Referral
67%
33%
Moderate Confidence
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Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Wipro Customer Care Executive Salary
based on 318 salaries
₹1 L/yr - ₹4.5 L/yr
9% more than the average Customer Care Executive Salary in India
View more details

Wipro Customer Care Executive Reviews and Ratings

based on 102 reviews

3.7/5

Rating in categories

3.7

Skill development

3.5

Work-Life balance

3.5

Salary & Benefits

3.8

Job Security

3.7

Company culture

3.4

Promotions/Appraisal

3.5

Work Satisfaction

Explore 102 Reviews and Ratings
Customer Care Executive

Mumbai

1-3 Yrs

₹ 2.25-3.25 LPA

Customer Care Executive

Navi Mumbai,

Mumbai

1-5 Yrs

₹ 2.25-3.25 LPA

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