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Whirlpool Customer Service Manager Interview Questions and Answers
Whirlpool Customer Service Manager Interview Experiences
1 interview found
Anonymous
Selected
I applied via Walk-in
(2 Questions)
- Q1. What is last job profile?
- Q2. How will you manage customers query
- Ans.
I will manage customers' queries by actively listening, empathizing, providing solutions, and following up to ensure satisfaction.
Listen actively to understand the customer's issue
Empathize with the customer's situation and show understanding
Provide clear and helpful solutions to address the query
Follow up with the customer to ensure their satisfaction and resolve any further issues
Maintain a positive and professional ...
Interview Preparation Tips
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Interview questions from similar companies
I applied via Naukri.com and was interviewed in May 2019. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Questions were asked on Lean, six sigma, process capability, QC, kaizens etc.
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. WHY DO YOU WANT TO JOIN IFB WHERE DO YOU SEE YOURSELF IN NEXT 10 YEARS
- Ans.
I want to join IFB because of its reputation for innovation and growth. In 10 years, I see myself as a successful leader within the company.
IFB's reputation for innovation and growth aligns with my career goals
I am excited about the opportunity to contribute to a dynamic team
In 10 years, I envision myself as a successful leader within IFB, driving strategic initiatives and mentoring others
Interview Preparation Tips
Experience: EXCELLENT PRESENTATION
I applied via Naukri.com and was interviewed before Sep 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. How would you adjust with our culture?
- Ans. Being Asian mnc, LG culture is quite different s, work from home is strictly not allowed. But I said culture won't affect as long as you enjoy work. But now I feel the gravity of question after six months. If you are ready to accept harsh working hours and almost no work life balance then you may join LG
Interview Preparation Tips
I appeared for an interview in Jan 2021.
Interview Questionnaire
3 Questions
- Q1. Past Experience
- Q2. Handling market
- Q3. Market durability
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed in Mar 2023. There were 4 interview rounds.
(3 Questions)
- Q1. Tell me about your self
- Ans.
Dynamic professional with 5 years of experience in management, skilled in team leadership and project execution.
Background: I hold a degree in Business Administration from XYZ University.
Experience: I have worked as a team leader in my previous role, successfully managing a team of 10.
Achievements: Increased team productivity by 20% through effective training and motivation strategies.
Skills: Proficient in project mana...
- Q2. Why you want to change
- Q3. Why you not trying for the growth in same company
Sale service standard people cost
How you will increase sale
Interview Preparation Tips
(4 Questions)
- Q1. About yourself, about your current profile
- Q2. Tell me about your current role.
- Q3. Tell me about your 2nd last company job profile
- Ans.
I worked as a Sales Executive at XYZ Company.
Managed a portfolio of clients and achieved sales targets
Developed and implemented sales strategies to increase revenue
Provided excellent customer service and resolved any issues or complaints
Collaborated with cross-functional teams to ensure smooth operations
Analyzed market trends and competitor activities to identify opportunities
Conducted product demonstrations and presen...
- Q4. Tell me about your knowledge related to taxation
- Ans.
I have a good understanding of tax laws and regulations.
I have completed courses in taxation and keep up-to-date with changes in tax laws.
I am familiar with different types of taxes such as income tax, sales tax, and property tax.
I have experience preparing and filing tax returns for individuals and businesses.
I am knowledgeable about tax deductions and credits that can benefit taxpayers.
I am able to provide guidance t...
Interview Preparation Tips
Interview Questionnaire
2 Questions
- Q1. Basic HVAC knowledge like how Airconditioning works?
- Ans.
Air conditioning cools air by removing heat and humidity, using a refrigeration cycle involving refrigerants.
1. Refrigeration Cycle: Air conditioning systems use a refrigeration cycle, which involves evaporating and condensing refrigerants.
2. Components: Key components include the compressor, condenser, expansion valve, and evaporator.
3. Heat Exchange: The evaporator absorbs heat from indoor air, while the condenser re...
- Q2. What exactly your profile in your current company?
- Ans.
I am currently working as a Senior Sales Executive in my current company.
Responsible for managing a team of sales representatives
Developing and implementing sales strategies to achieve targets
Building and maintaining relationships with key clients
Analyzing market trends and competitor activities
Preparing sales reports and presenting them to senior management
I applied via Naukri.com and was interviewed before Oct 2022. There were 3 interview rounds.
(1 Question)
- Q1. Job role based technical questions
(1 Question)
- Q1. Job location based questions
Harshit Gupta
I applied via Approached by Company
(2 Questions)
- Q1. Why do we use compressor in VCRS
- Ans.
Compressors in VCRs are used to compress the refrigerant gas, increasing its pressure and temperature for efficient heat transfer.
Compressors help in maintaining the desired temperature inside the VCR by compressing the refrigerant gas.
They increase the pressure and temperature of the refrigerant gas, making it easier to transfer heat.
Compressors play a crucial role in the cooling process of VCRs by circulating the ref...
- Q2. Questions related to your previous experience
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Overall Interview Experience Rating
based on 1 interview experience
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Whirlpool Customer Service Manager Reviews and Ratings
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Rating in categories
|
Deputy Manager
470
salaries
|  ₹11.5 L/yr - ₹20.5 L/yr |
|
Area Sales Manager
322
salaries
| ₹11.1 L/yr - ₹20.5 L/yr |
|
Senior Engineer
216
salaries
| ₹8.6 L/yr - ₹15 L/yr |
|
Design Engineer
199
salaries
| ₹3.3 L/yr - ₹7 L/yr |
|
Sales Executive
166
salaries
| ₹1.5 L/yr - ₹3.9 L/yr |
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