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Whirlpool Customer Service Manager Interview Questions and Answers

Updated 13 Oct 2023

Whirlpool Customer Service Manager Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I applied via Walk-in

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What is last job profile?
  • Q2. How will you manage customers query
  • Ans. 

    I will manage customers' queries by actively listening, empathizing, providing solutions, and following up to ensure satisfaction.

    • Listen actively to understand the customer's issue

    • Empathize with the customer's situation and show understanding

    • Provide clear and helpful solutions to address the query

    • Follow up with the customer to ensure their satisfaction and resolve any further issues

    • Maintain a positive and professional ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, be panchual

Top trending discussions

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Interview Tips & Stories
2w
toobluntforu
·
works at
Cvent
Can speak English, can’t deliver in interviews
I feel like I can't speak fluently during interviews. I do know english well and use it daily to communicate, but the moment I'm in an interview, I just get stuck. since it's not my first language, I struggle to express what I actually feel. I know the answer in my head, but I just can’t deliver it properly at that moment. Please guide me
Got a question about Whirlpool?
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Interview questions from similar companies

I applied via Naukri.com and was interviewed in May 2019. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Questions were asked on Lean, six sigma, process capability, QC, kaizens etc.

Interview Preparation Tips

Interview preparation tips for other job seekers - Listen carefully and than give answers. Answers should be crisp and to the point.

Customer Service Manager Interview Questions Asked at Other Companies

Q1. How would you handle a customer who is dissatisfied with our car ... read more
Q2. How would you convince a customer that Muthoot is the best option ... read more
Q3. If a very angry customer enters your branch, what would you do?
Q4. How do you handle customer and dealer channels?
Q5. Do you have basic computer knowledge?

Assistant Manager Interview Questions & Answers

IFB user image Supriya Chowdhary

posted on 29 Nov 2017

Interview Questionnaire 

1 Question

  • Q1. WHY DO YOU WANT TO JOIN IFB WHERE DO YOU SEE YOURSELF IN NEXT 10 YEARS
  • Ans. 

    I want to join IFB because of its reputation for innovation and growth. In 10 years, I see myself as a successful leader within the company.

    • IFB's reputation for innovation and growth aligns with my career goals

    • I am excited about the opportunity to contribute to a dynamic team

    • In 10 years, I envision myself as a successful leader within IFB, driving strategic initiatives and mentoring others

  • Answered by AI

Interview Preparation Tips

Round: Resume Shortlist
Experience: EXCELLENT PRESENTATION

I applied via Naukri.com and was interviewed before Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. How would you adjust with our culture?
  • Ans. Being Asian mnc, LG culture is quite different s, work from home is strictly not allowed. But I said culture won't affect as long as you enjoy work. But now I feel the gravity of question after six months. If you are ready to accept harsh working hours and almost no work life balance then you may join LG
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are fresher then it's a good opportunity for you, just say yes sir to most of their questions and you will get on board, don't question their policies.

I appeared for an interview in Jan 2021.

Interview Questionnaire 

3 Questions

  • Q1. Past Experience
  • Q2. Handling market
  • Q3. Market durability

Interview Preparation Tips

Interview preparation tips for other job seekers - Just feel free to speak about your past job, automatically you'll be the one
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell me about your self
  • Ans. 

    Dynamic professional with 5 years of experience in management, skilled in team leadership and project execution.

    • Background: I hold a degree in Business Administration from XYZ University.

    • Experience: I have worked as a team leader in my previous role, successfully managing a team of 10.

    • Achievements: Increased team productivity by 20% through effective training and motivation strategies.

    • Skills: Proficient in project mana...

  • Answered by AI
  • Q2. Why you want to change
  • Q3. Why you not trying for the growth in same company
Round 3 - Case Study 

Sale service standard people cost

Round 4 - Group Discussion 

How you will increase sale

Interview Preparation Tips

Interview preparation tips for other job seekers - Please don’t join The hab by Usha and the rest company is very good.
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. About yourself, about your current profile
  • Q2. Tell me about your current role.
  • Q3. Tell me about your 2nd last company job profile
  • Ans. 

    I worked as a Sales Executive at XYZ Company.

    • Managed a portfolio of clients and achieved sales targets

    • Developed and implemented sales strategies to increase revenue

    • Provided excellent customer service and resolved any issues or complaints

    • Collaborated with cross-functional teams to ensure smooth operations

    • Analyzed market trends and competitor activities to identify opportunities

    • Conducted product demonstrations and presen...

  • Answered by AI
  • Q4. Tell me about your knowledge related to taxation
  • Ans. 

    I have a good understanding of tax laws and regulations.

    • I have completed courses in taxation and keep up-to-date with changes in tax laws.

    • I am familiar with different types of taxes such as income tax, sales tax, and property tax.

    • I have experience preparing and filing tax returns for individuals and businesses.

    • I am knowledgeable about tax deductions and credits that can benefit taxpayers.

    • I am able to provide guidance t...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Consistency and regular fallowing naukri web site.
Are these interview questions helpful?

Interview Questionnaire 

2 Questions

  • Q1. Basic HVAC knowledge like how Airconditioning works?
  • Ans. 

    Air conditioning cools air by removing heat and humidity, using a refrigeration cycle involving refrigerants.

    • 1. Refrigeration Cycle: Air conditioning systems use a refrigeration cycle, which involves evaporating and condensing refrigerants.

    • 2. Components: Key components include the compressor, condenser, expansion valve, and evaporator.

    • 3. Heat Exchange: The evaporator absorbs heat from indoor air, while the condenser re...

  • Answered by AI
  • Q2. What exactly your profile in your current company?
  • Ans. 

    I am currently working as a Senior Sales Executive in my current company.

    • Responsible for managing a team of sales representatives

    • Developing and implementing sales strategies to achieve targets

    • Building and maintaining relationships with key clients

    • Analyzing market trends and competitor activities

    • Preparing sales reports and presenting them to senior management

  • Answered by AI
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Naukri.com and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Job role based technical questions
Round 3 - HR 

(1 Question)

  • Q1. Job location based questions
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
-
Result
-

I applied via Approached by Company

Round 1 - Technical 

(2 Questions)

  • Q1. Why do we use compressor in VCRS
  • Ans. 

    Compressors in VCRs are used to compress the refrigerant gas, increasing its pressure and temperature for efficient heat transfer.

    • Compressors help in maintaining the desired temperature inside the VCR by compressing the refrigerant gas.

    • They increase the pressure and temperature of the refrigerant gas, making it easier to transfer heat.

    • Compressors play a crucial role in the cooling process of VCRs by circulating the ref...

  • Answered by AI
  • Q2. Questions related to your previous experience

Whirlpool Interview FAQs

How many rounds are there in Whirlpool Customer Service Manager interview?
Whirlpool interview process usually has 2 rounds. The most common rounds in the Whirlpool interview process are Resume Shortlist and HR.

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Overall Interview Experience Rating

4/5

based on 1 interview experience

Difficulty level

Moderate 100%
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Whirlpool Customer Service Manager Salary
based on 4 salaries
₹1.2 L/yr - ₹17 L/yr
45% more than the average Customer Service Manager Salary in India
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Whirlpool Customer Service Manager Reviews and Ratings

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5.0/5

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5.0

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