Wells Fargo Senior Support Analyst Interview Questions and Answers

Q1. Dhcp how it works
Ans. 
DHCP (Dynamic Host Configuration Protocol) is a network protocol that automatically assigns IP addresses to devices on a network.
• DHCP server assigns IP addresses to devices on a network

• DHCP clients request IP addresses from the DHCP server

• DHCP lease time determines how long an IP address is valid for

• DHCP uses UDP port 67 for server and port 68 for client communication
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Q2. What is vpn how it works
Ans. 
VPN stands for Virtual Private Network, a technology that allows users to securely access a private network over a public network.
• VPN creates a secure and encrypted connection between the user's device and the private network.

• It masks the user's IP address and encrypts data to ensure privacy and security.

• VPN can be used to access restricted websites, secure remote access to a company's network, and protect data while u...read more
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Q1. How you will face costumer
Ans. 
I will face customers with a friendly and professional attitude, actively listening to their concerns and providing timely solutions.
• Greet the customer with a smile and friendly tone

• Listen actively to their concerns without interrupting

• Ask clarifying questions to fully understand the issue

• Provide timely and effective solutions

• Follow up to ensure the issue is resolved to their satisfaction
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Q2. How fast and efficient you are
Ans. 
I am highly efficient and always strive to complete tasks quickly without sacrificing quality.
• I prioritize tasks based on urgency and impact on users

• I constantly look for ways to streamline processes and improve efficiency

• I have a track record of resolving issues promptly and effectively

• I am proficient in troubleshooting and problem-solving techniques
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Debugging of C++ question.It was easy

Q1. Write for loop in preferred language
Ans. 
Answer to write a for loop in preferred language
• Use 'for' keyword to start the loop

• Initialize a counter variable

• Set the condition for the loop to continue

• Increment or decrement the counter variable after each iteration
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Q2. Tell me about urself
Ans. 
I am a dedicated and experienced Application Support Engineer with a strong background in troubleshooting and resolving technical issues.
• Over 5 years of experience in providing application support for various software systems

• Proficient in diagnosing and resolving technical issues to ensure smooth operation of applications

• Skilled in collaborating with cross-functional teams to identify and implement solutions

• Strong know...read more
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