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American Express

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American Express Technical Support Engineer Interview Questions and Answers

Updated 22 Sep 2024

American Express Technical Support Engineer Interview Experiences

1 interview found

Technical Support Engineer Interview Questions & Answers

user image Anonymous

posted on 22 Sep 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
No response

I applied via Job Fair and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. What is DHCP and explain FSMO rules?
  • Ans. 

    DHCP is a network protocol that automatically assigns IP addresses to devices. FSMO rules are roles in Active Directory that control specific operations.

    • DHCP stands for Dynamic Host Configuration Protocol

    • DHCP automatically assigns IP addresses to devices on a network

    • FSMO (Flexible Single Master Operations) roles are specialized roles in Active Directory that control specific operations like schema master, domain naming

    • Answered by AI
    Add your answer
  • Q2. How set firewall outside Policy?
  • Ans. 

    To set firewall outside policy, you need to adjust the rules and configurations to allow or block specific traffic.

    • Review the current firewall policy to understand what is allowed and what is blocked

    • Identify the specific traffic or IP addresses that need to be allowed or blocked

    • Adjust the firewall rules and configurations accordingly

    • Test the changes to ensure they are working as intended

    • Answered by AI
    Add your answer

Skills evaluated in this interview

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Interview Tips & Stories
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Job Market Seems to Be Opening Up Again!
I've been getting more interview calls recently, and after months of silence., it’s a relief! Things are looking better out there. Keep building your skills and applying, guys. Patience does pay off! For context: I have about 5 years of experience in the IT field, currently working as a security analyst (contract role) for the past 6 months. I've been applying for analyst roles at junior/mid-level positions open to hybrid and remote setups. Certifications I’ve done so far include CEH, CCNA, AWS Practitioner, and Splunk Essentials. What’s been your experience with job hunting lately? Let’s help each other out!
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Interview questions from similar companies

Technical Support Engineer Interview Questions & Answers

JPMorgan Chase & Co. user image Anonymous

posted on 14 Sep 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via campus placement at Amrita Institute of Computer Technology, Kollam and was interviewed in Aug 2024. There were 2 interview rounds.

Round 1 - Coding Test 

It is basic questions

Round 2 - Technical 

(2 Questions)

  • Q1. Tell me about ur self
  • Ans. 

    I am a dedicated Technical Support Engineer with 5 years of experience in troubleshooting hardware and software issues.

    • 5 years of experience in technical support

    • Skilled in troubleshooting hardware and software issues

    • Strong communication and problem-solving skills

    • Answered by AI
    Add your answer
  • Q2. More questions related to dbms, os and networks
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - good and understanding

Technical Support Engineer Interview Questions & Answers

BNP Paribas user image Anonymous

posted on 20 Apr 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. They asked query to delete duplicate records
    • Add your answer
  • Q2. Types of joins and questions related to joins
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare questions related to self join

Technical Support Engineer Interview Questions & Answers

HSBC Group user image Anonymous

posted on 11 Mar 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Simple test with simple general apti questions

Round 2 - One-on-one 

(1 Question)

  • Q1. What would you do if there's a P1 ticket submitted in your shift.
    • Add your answer

Technical Support Engineer Interview Questions & Answers

Commonwealth Bank of Australia, India user image Anonymous

posted on 21 May 2021

Interview Questionnaire 

1 Question

  • Q1. Good Technical questions on Unix and SQL. Also few managerial questions..
    • Add your answer

Senior Technical Support Engineer Interview Questions & Answers

Ocwen Financial Solutions user image Anonymous

posted on 8 Mar 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - Technical 

(3 Questions)

  • Q1. Basic AD, and software installation question
    • Add your answer
  • Q2. Forward lookup and reverse lookup
    • Add your answer
  • Q3. Exchange and O365 administrator
    • Add your answer

Technical Support Manager Interview Questions & Answers

Citicorp user image Anonymous

posted on 20 Mar 2021

I applied via Referral and was interviewed in Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. SQL queries, one of the scripting language like Unix(most important), python .ITIL processes and about your expectations
    • Add your answer
  • Q2. How to check for all the imposed constraints on a table
  • Ans. 

    To check imposed constraints on a table

    • Use SQL query to check for constraints on a table

    • Query 'sp_helpconstraint' to get all constraints on a table

    • Check 'sys.check_constraints' and 'sys.default_constraints' tables for more details

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Logic matters the most instead of syntax.Take sometime to figure out the best solution in the given time.

Technical Support Engineer Interview Questions & Answers

JPMorgan Chase & Co. user image Anonymous

posted on 14 Sep 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via campus placement at Amrita Institute of Computer Technology, Kollam and was interviewed in Aug 2024. There were 2 interview rounds.

Round 1 - Coding Test 

It is basic questions

Round 2 - Technical 

(2 Questions)

  • Q1. Tell me about ur self
  • Ans. 

    I am a dedicated Technical Support Engineer with 5 years of experience in troubleshooting hardware and software issues.

    • 5 years of experience in technical support

    • Skilled in troubleshooting hardware and software issues

    • Strong communication and problem-solving skills

    • Answered by AI
    Add your answer
  • Q2. More questions related to dbms, os and networks
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - good and understanding

Technical Support Engineer Interview Questions & Answers

BNP Paribas user image Anonymous

posted on 20 Apr 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. They asked query to delete duplicate records
    • Add your answer
  • Q2. Types of joins and questions related to joins
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare questions related to self join

Customer Support Executive Interview Questions & Answers

HSBC Group user image Edna.J. Rodrigues

posted on 20 Nov 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Oct 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. 1) Introduction 2) Experience 3) salary expectation.
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Salary discussion
    • Add your answer
More about working at American Express
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American Express Interview FAQs

How many rounds are there in American Express Technical Support Engineer interview?
American Express interview process usually has 1 rounds. The most common rounds in the American Express interview process are Technical.
What are the top questions asked in American Express Technical Support Engineer interview?

Some of the top questions asked at the American Express Technical Support Engineer interview -

  1. what is DHCP and explain FSMO rul...read more
  2. How set firewall outside Poli...read more

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₹2 L/yr - ₹5 L/yr
24% less than the average Technical Support Engineer Salary in India
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