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HSBC Group Desktop Support Engineer Interview Questions and Answers

Updated 19 Oct 2024

HSBC Group Desktop Support Engineer Interview Experiences

2 interviews found

Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Dhcp how it works
  • Ans. 

    DHCP (Dynamic Host Configuration Protocol) is a network protocol that automatically assigns IP addresses to devices on a network.

    • DHCP server assigns IP addresses to devices on a network

    • DHCP clients request IP addresses from the DHCP server

    • DHCP lease time determines how long an IP address is valid for

    • DHCP uses UDP port 67 for server and port 68 for client communication

  • Answered by AI
  • Q2. What is vpn how it works
  • Ans. 

    VPN stands for Virtual Private Network, a technology that allows users to securely access a private network over a public network.

    • VPN creates a secure and encrypted connection between the user's device and the private network.

    • It masks the user's IP address and encrypts data to ensure privacy and security.

    • VPN can be used to access restricted websites, secure remote access to a company's network, and protect data while u...

  • Answered by AI
Round 2 - Behavioral 

(2 Questions)

  • Q1. How you will face costumer
  • Ans. 

    I will face customers with a friendly and professional attitude, actively listening to their concerns and providing timely solutions.

    • Greet the customer with a smile and friendly tone

    • Listen actively to their concerns without interrupting

    • Ask clarifying questions to fully understand the issue

    • Provide timely and effective solutions

    • Follow up to ensure the issue is resolved to their satisfaction

  • Answered by AI
  • Q2. How fast and efficient you are
  • Ans. 

    I am highly efficient and always strive to complete tasks quickly without sacrificing quality.

    • I prioritize tasks based on urgency and impact on users

    • I constantly look for ways to streamline processes and improve efficiency

    • I have a track record of resolving issues promptly and effectively

    • I am proficient in troubleshooting and problem-solving techniques

  • Answered by AI

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Hardware related questions software related questions
Round 3 - HR 

(1 Question)

  • Q1. Hardware related questions software related questions

Interview Preparation Tips

Interview preparation tips for other job seekers - My target interview creak my focus is on interview

Desktop Support Engineer Interview Questions Asked at Other Companies

asked in HCLTech
Q1. What is APIPA? WHAT IS SUBNETMASK? DIFFERENCE BETWEEB IPv4 and IP ... read more
asked in HCLTech
Q2. Diffrence between router and switch? Differnce between TCP AND UD ... read more
Q3. 1) What is Difference between shared printer and network printer?
asked in HCLTech
Q4. What is outlook?, how to configure outlook?
asked in Wipro
Q5. How to rectify data recovery, dual monitor connection

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. Asked many Dbsa questions. You need to be thorough about the joins in the databases.

Interview Preparation Tips

Round: Test
Experience: Practice questions on Indiabix.

Round: Technical Interview
Experience: Operating Systems basics, Dbsa basics

General Tips: 1: Be Confident.
2: Keep Smiling.
3: Do not be Panic.
4: Remember they are here to hire you but not reject you.
5: Do not loose hope.
6: Believe at yourself.
7: Start preparing early.
8: Do demo interviews with your friend.
Skill Tips: Make sure you do a course on object oriented programming
Skills: C, Sql, Java
College Name: BITS PILANI
Motivation: Every body joins a comapny for making a software or earning money. But I was always motivated to MAKE MONEY. I have taken this job because they have very extensive work in Share Market and they have lots of MBA from IIM's, Lots of CAs, CS. Thats why i have choosen Edelweiss. I have rejected epic System USA for this profile.

I applied via Naukri.com and was interviewed before Apr 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. 1. Explain SCD Type 2 Implementation in Informatica
  • Ans. 

    SCD Type 2 is a technique used to track historical changes in data over time in a data warehouse.

    • SCD Type 2 maintains a separate row for each change in data, with a start and end date.

    • It requires a surrogate key to uniquely identify each row.

    • Informatica provides a built-in SCD Type 2 transformation to implement this technique.

    • Example: tracking changes in customer addresses over time.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Kindly focus on basic BI terminologies, common to trivial scenarios and introductory information on latest trending tools and technologies.

Skills evaluated in this interview

I applied via LinkedIn and was interviewed before Aug 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. All microsoft technologies related

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing

I applied via Recruitment Consultant and was interviewed in Dec 2020. There was 1 interview round.

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be 100% technical in java here they will not be any support u need to dig deep lot of complex modules which we cannot understand in depth

I applied via Campus Placement and was interviewed before Sep 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Few DSA questions, questions about my projects and my resume. Also, since I specialise in python, if I could create an API using it. HR questions, hobbies, leadership experience...

Interview Preparation Tips

Interview preparation tips for other job seekers - Understanding the culture of J.P. Morgan Chase played a big role in passing the interview. The coding questions were easy/medium level. The interviewers were very friendly.

I applied via Recruitment Consultant and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Core Java Thread Garbage collection hackerrank string anagrams springboot microservices

Interview Preparation Tips

Interview preparation tips for other job seekers - hackerank + 4 tech rounds
Leetcode medium questions
Microservices scenario based questions related to scaling caching

I applied via Campus Placement and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What are your real time experiences? Why do you think this job should be offered to you? Describe about yourself?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident. Speak continuously and without abrupting.Dressing should be formal. Webcam and microphone must be in good condition.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed before Oct 2023. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Which language are you comfortable with and more than 10 questions on that language

HSBC Group Interview FAQs

How many rounds are there in HSBC Group Desktop Support Engineer interview?
HSBC Group interview process usually has 2-3 rounds. The most common rounds in the HSBC Group interview process are Resume Shortlist, Technical and HR.
What are the top questions asked in HSBC Group Desktop Support Engineer interview?

Some of the top questions asked at the HSBC Group Desktop Support Engineer interview -

  1. what is vpn how it wo...read more
  2. how fast and efficient you ...read more
  3. dhcp how it wo...read more

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HSBC Group Desktop Support Engineer Interview Process

based on 2 interviews

Interview experience

3.5
  
Good
View more

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HSBC Group Desktop Support Engineer Salary
based on 32 salaries
₹1.5 L/yr - ₹3.8 L/yr
At par with the average Desktop Support Engineer Salary in India
View more details

HSBC Group Desktop Support Engineer Reviews and Ratings

based on 7 reviews

5.0/5

Rating in categories

4.5

Skill development

4.9

Work-life balance

4.7

Salary

4.4

Job security

4.7

Company culture

4.5

Promotions

4.3

Work satisfaction

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