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HSBC Group Desktop Support Engineer Interview Questions and Answers

Updated 19 Oct 2024

HSBC Group Desktop Support Engineer Interview Experiences

2 interviews found

Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Dhcp how it works
  • Ans. 

    DHCP (Dynamic Host Configuration Protocol) is a network protocol that automatically assigns IP addresses to devices on a network.

    • DHCP server assigns IP addresses to devices on a network

    • DHCP clients request IP addresses from the DHCP server

    • DHCP lease time determines how long an IP address is valid for

    • DHCP uses UDP port 67 for server and port 68 for client communication

  • Answered by AI
  • Q2. What is vpn how it works
  • Ans. 

    VPN stands for Virtual Private Network, a technology that allows users to securely access a private network over a public network.

    • VPN creates a secure and encrypted connection between the user's device and the private network.

    • It masks the user's IP address and encrypts data to ensure privacy and security.

    • VPN can be used to access restricted websites, secure remote access to a company's network, and protect data while u...

  • Answered by AI
Round 2 - Behavioral 

(2 Questions)

  • Q1. How you will face costumer
  • Ans. 

    I will face customers with a friendly and professional attitude, actively listening to their concerns and providing timely solutions.

    • Greet the customer with a smile and friendly tone

    • Listen actively to their concerns without interrupting

    • Ask clarifying questions to fully understand the issue

    • Provide timely and effective solutions

    • Follow up to ensure the issue is resolved to their satisfaction

  • Answered by AI
  • Q2. How fast and efficient you are
  • Ans. 

    I am highly efficient and always strive to complete tasks quickly without sacrificing quality.

    • I prioritize tasks based on urgency and impact on users

    • I constantly look for ways to streamline processes and improve efficiency

    • I have a track record of resolving issues promptly and effectively

    • I am proficient in troubleshooting and problem-solving techniques

  • Answered by AI

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Hardware related questions software related questions
Round 3 - HR 

(1 Question)

  • Q1. Hardware related questions software related questions

Interview Preparation Tips

Interview preparation tips for other job seekers - My target interview creak my focus is on interview

Desktop Support Engineer Interview Questions Asked at Other Companies

asked in HCLTech
Q1. What is APIPA? WHAT IS SUBNETMASK? DIFFERENCE BETWEEB IPv4 and IP ... read more
asked in HCLTech
Q2. Diffrence between router and switch? Differnce between TCP AND UD ... read more
Q3. 1) What is Difference between shared printer and network printer?
asked in HCLTech
Q4. What is outlook?, how to configure outlook?
asked in Wipro
Q5. How to rectify data recovery, dual monitor connection

Interview questions from similar companies

I applied via Campus Placement and was interviewed before Sep 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Few DSA questions, questions about my projects and my resume. Also, since I specialise in python, if I could create an API using it. HR questions, hobbies, leadership experience...

Interview Preparation Tips

Interview preparation tips for other job seekers - Understanding the culture of J.P. Morgan Chase played a big role in passing the interview. The coding questions were easy/medium level. The interviewers were very friendly.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. What is Kubernetes
  • Ans. 

    Kubernetes is an open-source container orchestration platform for automating deployment, scaling, and management of containerized applications.

    • Kubernetes helps in automating the deployment, scaling, and management of containerized applications.

    • It allows for easy scaling of applications by adding or removing containers based on demand.

    • Kubernetes provides features like load balancing, self-healing, and rolling updates fo...

  • Answered by AI
  • Q2. Jenkins Security
Round 2 - Technical 

(1 Question)

  • Q1. Kubernetes architecture and its components
  • Ans. 

    Kubernetes is an open-source container orchestration platform that automates the deployment, scaling, and management of containerized applications.

    • Kubernetes architecture consists of a master node and multiple worker nodes.

    • Master node components include API server, scheduler, controller manager, and etcd.

    • Worker node components include kubelet, kube-proxy, and container runtime (e.g. Docker).

    • Kubernetes uses Pods as the ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Mar 2022. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. 1.corejava 2. git, bitbucket 3.debugging
Round 2 - Technical 

(1 Question)

  • Q1. 1. core java 2. project

Interview Preparation Tips

Interview preparation tips for other job seekers - If you have a strong foundation in core java and knowledge on other development tools like git ,bitbucket and debugging you can easily crack the interview.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Nov 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Coding Test 

Algorithms and data structures questions similar to leetcode

Round 3 - Technical 

(1 Question)

  • Q1. Here also data structures and Algorithms plus java questions
Round 4 - Behavioral 

(1 Question)

  • Q1. Questions asked based on end user perpective.

Interview Preparation Tips

Topics to prepare for Standard Chartered Software Engineer interview:
  • Data Structures and Algorithms
  • Java
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Mar 2023. There were 2 interview rounds.

Round 1 - Coding Test 

HackerRank test on basic data structures

Round 2 - Technical 

(1 Question)

  • Q1. Java Questions base on core java, collections framework
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed before May 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

Cognitive test basically testing aptitude

Round 2 - Coding Test 

Test TO show my coding skills on Dsa and Dbms

Round 3 - One-on-one 

(2 Questions)

  • Q1. WHat IS circular linked list
  • Ans. 

    A circular linked list is a linked list where the last node points back to the first node, forming a circle.

    • Each node has a reference to the next node in the list.

    • The last node's reference points back to the first node.

    • Traversal can start from any node and loop through the entire list.

  • Answered by AI
  • Q2. What is time omplexity . explain with examples
  • Ans. 

    Time complexity refers to the amount of time an algorithm takes to run as a function of the input size.

    • Time complexity is typically expressed using Big O notation, which describes the worst-case scenario.

    • Common time complexities include O(1) for constant time, O(log n) for logarithmic time, O(n) for linear time, O(n^2) for quadratic time, and O(2^n) for exponential time.

    • For example, searching for an element in a sorted...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for JPMorgan Chase & Co. Software Engineer interview:
  • DSA
  • DBMS
  • MySQL
  • NoSQL
Interview preparation tips for other job seekers - Please be confident and do not fumble

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - Coding Test 

Core java , string, thread , sql, mvc, spring boot

Round 2 - Technical 

(2 Questions)

  • Q1. 2 coding questions on array and string
  • Q2. Sorting , thread
Round 3 - Technical 

(3 Questions)

  • Q1. Managerial round
  • Q2. Project and some basic questions
  • Q3. Describe your project
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Jun 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

Usual Quants and logical reasoning questions

Round 2 - One-on-one 

(2 Questions)

  • Q1. Intro and projects details
  • Q2. Oops and Java basics
Round 3 - HR 

(1 Question)

  • Q1. Background and some behaviour questions

HSBC Group Interview FAQs

How many rounds are there in HSBC Group Desktop Support Engineer interview?
HSBC Group interview process usually has 2-3 rounds. The most common rounds in the HSBC Group interview process are Resume Shortlist, Technical and HR.
What are the top questions asked in HSBC Group Desktop Support Engineer interview?

Some of the top questions asked at the HSBC Group Desktop Support Engineer interview -

  1. what is vpn how it wo...read more
  2. how fast and efficient you ...read more
  3. dhcp how it wo...read more

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HSBC Group Desktop Support Engineer Interview Process

based on 2 interviews

Interview experience

3.5
  
Good
View more

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HSBC Group Desktop Support Engineer Salary
based on 32 salaries
₹1.5 L/yr - ₹3.8 L/yr
At par with the average Desktop Support Engineer Salary in India
View more details

HSBC Group Desktop Support Engineer Reviews and Ratings

based on 7 reviews

5.0/5

Rating in categories

4.5

Skill development

4.9

Work-life balance

4.7

Salary

4.4

Job security

4.7

Company culture

4.5

Promotions

4.3

Work satisfaction

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