Fidelity Investments Production Support Analyst Interview Questions and Answers

Debugging of C++ question.It was easy

Q1. Write for loop in preferred language
Ans. 
Answer to write a for loop in preferred language
• Use 'for' keyword to start the loop

• Initialize a counter variable

• Set the condition for the loop to continue

• Increment or decrement the counter variable after each iteration
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Q2. Tell me about urself
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I am a dedicated and experienced Application Support Engineer with a strong background in troubleshooting and resolving technical issues.
• Over 5 years of experience in providing application support for various software systems

• Proficient in diagnosing and resolving technical issues to ensure smooth operation of applications

• Skilled in collaborating with cross-functional teams to identify and implement solutions

• Strong know...read more
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It was good but prepared on technical basis

Q1. What is primary key
Ans. 
Primary key is a unique identifier for each record in a database table.
• Primary key ensures each record in a table is unique

• It can be a single column or a combination of columns

• Primary key values cannot be NULL

• Example: In a table of students, student ID can be a primary key
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Q2. What is foreign key
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Foreign key is a column or a set of columns in a table that uniquely identifies a row in another table.
• A foreign key establishes a relationship between two tables in a database.

• It ensures referential integrity by enforcing a link between the data in the two tables.

• Foreign key constraints prevent actions that would destroy links between tables, such as deleting a row that is referenced by another table.

• Example: In a dat...read more
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Q1. Relevant to My skill set
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Q1. Relevant to My skill set
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Q1. Final package discussion and company norms
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Work / task prioritisation

Q1. How AMEX makes money?
Ans. 
American Express makes money primarily through fees charged to merchants and cardholders, as well as interest on outstanding balances.
• AMEX charges merchants a fee for accepting their cards, known as interchange fees.

• Cardholders pay annual fees, late fees, and interest on balances carried over from month to month.

• AMEX also earns revenue from its travel services, insurance products, and investment services.

• The company ma...read more
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Q2. How AMEX is different from Visa/Master card?
Ans. 
AMEX offers charge cards while Visa/Mastercard offer credit cards. AMEX has higher fees but better rewards.
• AMEX is a charge card, requiring full payment each month, while Visa/Mastercard offer credit cards with the option to carry a balance.

• AMEX typically has higher annual fees compared to Visa/Mastercard.

• AMEX is known for its premium rewards and benefits, catering to a more affluent customer base.

• Visa/Mastercard are a...read more
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Q1. Strengths or Weakness
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Q1. What is your management style
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Q2. Lead by example and empower team to take ownership
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Q1. Pay related questions
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Q2. How to ensure quality
Ans. 
Ensuring quality involves implementing strict quality control measures and continuous monitoring of production processes.
• Implementing quality control measures such as regular inspections and testing

• Training employees on quality standards and procedures

• Utilizing quality management systems to track and analyze production data

• Addressing any issues or defects promptly to prevent reoccurrence
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Panel of 6 members were present

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