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VSynergize Outsourcing Interview Questions and Answers for Experienced

Updated 25 Oct 2024

VSynergize Outsourcing Interview Experiences for Experienced

Popular Designations

4 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Walk-in

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself ?
  • Ans. 

    I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.

    • 5 years of experience in customer care

    • Skilled in resolving customer issues

    • Strong communication and problem-solving skills

    • Empathetic and patient when dealing with customers

  • Answered by AI
Round 2 - Technical 

(1 Question)

  • Q1. How good are you in typing?
  • Ans. 

    I am an excellent typist with a typing speed of 80 words per minute.

    • I have a typing speed of 80 words per minute

    • I am proficient in touch typing

    • I have experience in data entry tasks

  • Answered by AI
Round 3 - Aptitude Test 

It was not very hard not very normal.

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (39)
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me something about ourselves?
  • Q2. Why did u left ur last company
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself? What was ur job role??
  • Q2. About salary.....
Round 3 - HR 

(2 Questions)

  • Q1. Salary discoursing
  • Q2. They asked me for Documentation

Senior Sales Executive Interview Questions asked at other Companies

Q1. As a sales and marketing person how to fix a price for your product
View answer (3)
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
More than 8 weeks
Result
No response

I applied via Naukri.com and was interviewed in Aug 2024. There was 1 interview round.

Round 1 - Aptitude Test 

Maths questions were asked based on % and addtion and equvalent.

Desktop Support Engineer Interview Questions asked at other Companies

Q1. What is APIPA? WHAT IS SUBNETMASK? DIFFERENCE BETWEEB IPv4 and IPv6. How many types of os installation? What is BIOS AND what is use of CMOS BATTARY? WHST IS HDD and how many types of HDD? How to shot SMPS AND HOW TO UPDRADE RAM? DIFFERENCE... read more
View answer (3)

I applied via Referral and was interviewed in Apr 2021. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Tell me about your work history and why did you leave those companies
  • Q2. How will you handle abusive and angry customers
  • Ans. 

    I will remain calm, listen actively, empathize, apologize, and offer a solution.

    • Remain calm and professional

    • Listen actively to understand their issue

    • Empathize with their frustration

    • Apologize for any inconvenience caused

    • Offer a solution to resolve the issue

    • If necessary, escalate the issue to a supervisor

  • Answered by AI
  • Q3. What is your dream job
  • Q4. What kind of work environment you like

Interview Preparation Tips

Interview preparation tips for other job seekers - My interview with Vsynergize was a great experience. The recruiter asked only important questions. It was very professional which i liked. My advice would be that you should be prepared and share your real experiences with customers. Gather your thoughts and deliver in simple language.

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (36)

VSynergize Outsourcing interview questions for popular designations

 Sr BDM

 (1)

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 (1)

 Quality Analyst

 (1)

 Customer Care Executive

 (1)

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 (1)

 Desktop Support Engineer

 (1)

 Senior Sales Executive

 (1)

Interview questions from similar companies

Interview Questionnaire 

7 Questions

  • Q1. 2-3 Questions on my CV, my goals in life
  • Q2. List all the relevant things if you were to float a tender for ordering tube lights if hypothetically you were the head of the engineering cell of your college ?
  • Ans. 

    Relevant things to consider when floating a tender for ordering tube lights for the engineering cell of a college.

    • Quantity of tube lights required

    • Specifications of the tube lights (wattage, color temperature, length, etc.)

    • Budget allocated for the tender

    • Delivery timeline

    • Quality standards and certifications required

    • Supplier evaluation criteria

    • Payment terms and conditions

    • Warranty and after-sales support

    • Technical support a...

  • Answered by AI
  • Q3. You have 3 slices of bread, and a toaster. You can put in 2 slices of bread at a time. Each time, only one side of the bread gets cooked. How much minimum time is needed for cooking 3 slices on both sides ...
  • Ans. 

    Minimum time needed to cook 3 slices of bread on both sides using a toaster with 2 slice capacity at a time.

    • Cook 2 slices on one side for the first round

    • Cook the third slice on one side for the second round

    • Cook the first 2 slices on the other side for the third round

    • Cook the third slice on the other side for the fourth round

    • Total minimum time needed is 4 rounds or 2 minutes

  • Answered by AI
  • Q4. You have 20 red balls, 14 blue balls. You draw out balls, 2 at a time. If they are of same color, add a blue ball the pile. If the are of different colors, add a red ball to the pile. (i) will the color of...
  • Q5. From a deck of cards, you pick out one card at a time, 3 times, with replacement. What's the probability of getting a sequence, where a sequence is defined as consecutive integers drawn in any order ?
  • Ans. 

    Probability of getting a sequence of consecutive integers from a deck of cards drawn 3 times with replacement.

    • There are 4 possible sequences: 2-3-4, 3-4-5, 4-5-6, 5-6-7

    • The probability of drawing any one of these sequences is 1/52 * 1/52 * 1/52 = 1/140608

    • The probability of drawing any sequence (in any order) is 4/140608 = 1/35152

  • Answered by AI
  • Q6. Same questions, without replacement
  • Q7. I consider a domestic airliner, pull out all the seats, and fill it up with tennis balls. How many can I fit inside ?

Interview Preparation Tips

Round: Test
Experience: A basic aptitude test, with Quant, Verbal and LR
Tips: Cover the easiest questions first, from all the sections
Duration: 60 minutes
Total Questions: 60

Round: Technical Interview
Experience: It was a mix of HR+ Puzzles + Guesstimates based interview.
Goals in life:
Why EXL ?
Why not MBA?
How do you think you fit in here given your past internships ?
Tips: Know your CV inside out
LISTEN to the questions carefully, request you for a reiteration/reaffirm if need be.
I was sent to round 2 because of a slight lapse in listening.
Introspect, search deep inside for qualities which you think make you a fit for EXL

Round: Technical Interview
Tips: They test effective communication, structuring skills.
Keep it interactive, keep talking, elaborating in points to structure well!



General Tips: Confidence and attitude are the best things you can carry with you in an interview!
Obviously you should read up on the business they do before the interview
Its a hierarchical company with strict rules about phones, i cards etc

Skills: Presence Of Mind, Common Sense, Structuring your thoughts , Clear communication
College Name: IIT Guwahati

Business Analyst Interview Questions & Answers

EXL Service user image Poluri Jayaprakashreddy

posted on 2 Dec 2015

Interview Preparation Tips

Round: Test
Experience: First round is a online test containing 10 verbal, 10 logical ,20 numerical aptitude questions total 40 question and duration is for 45 minutes

Round: HR Interview
Experience: 39 people got shortlisted for round 2. Round 2 is like hr interview all u need to do is speak and be confident

Round: puzzles round
Experience: 25 got shortlisted for round 3. Round has puzzles and gestimation questions. You need to clearly explain Guestimation question.

Round: HR Interview
Experience: 13 got shortlisted for final round. Its again Hr interview by all the company members. Out of 13 few were asked puzzles. Finally 10 people were selected.

General Tips: Placement experience was amazing. Interviews were really good . They just wanna check whether your confident about what you speak or not. Those people were really friendly so no need to be tensed.
Don't freak out looking at the new puzzle try thing new to solve it. Be confident about your self and what ever you tell them.Which ever quote u make about your self be ready with example and what you have learned from that example
Skill Tips: No book preparation is required. U need to be good at solving puzzles and explain what ever your doing. During test last section i.e., numerical will have few lengthy questions so don't waste your time on one question.
For Guestimation u have to make appropriate guess and explain them why that guess , how does things change in different environments
Skills:
College Name: NIT Surathkal

Interview Questionnaire 

2 Questions

  • Q1. Standard puzzles
  • Q2. Standard HR questions -Tell me about yourself,Your family background.your future plans etc

Interview Preparation Tips

Round: Test
Experience: Standard CAT type questions but a level down from difficulty perspective.
Any standard CAT book will do for cracking the written test.

Tips: There is Sectional cutoff, so attempt each section giving equal weight.
Duration: 45 minutes
Total Questions: 40

Round: Technical Interview
Experience: The interviewer was a very chill guy.Before starting on to the puzzles he asked questions on the my resume , current affairs,sports,hobbies and then we had a long discussion on Arsenal (it was the club i supported).He also turned out to be an arsenal supporter,thus making the interview process ultra light.He just asked one puzzle and ended the interview process.

Tips: As i have a habit of daily reading a newspaper i was fairly acquainted with the current affairs and it helped me a lot.
Besides that, being a mechanical engineer i was questions about why not pursuing career in core engineering,so one should be prepared with all the answers.
Good communication skill will definitely help.
One should know one's resume inside out.

Round: HR Interview
Experience: The interview went out smoothly.He just want to check whether you are fit for the company.
Tips: Be confident and be yourself.Don't try to bluff.

Skill Tips: Don't worry about the placement process.Even if you fail don't loose your hope and carry on with your efforts,something bigger and better is waiting for you.
Skills: LOGICAL THINKING ABILITIES, Ability To Think, 1)communication, Ability To Analyse
College Name: NIT Surat
Motivation: After a year the company offers you the onsite project.

I applied via Campus Placement

Interview Preparation Tips

Round: Resume Shortlist
Experience: Based on whether you have experience in analytics, maths or programming.
Tips: If you're serious about EXL, work on a data science project, intern or take up a few courses in data science. Probability and Statistics is a 'must do course'.

Round: Test
Experience: Had 4 questions. One was based on probabilty, another was a puzzle, a data interpretation question and finally a case study question, involving a bit of guesstimate analysis.
Tips: Be strong in probability and puzzles. Do one or two cases with a friend while preparing for any kind of internship.

Round: Group Discussion
Experience: No group discussion

Round: HR Interview
Experience: I was asked about myself, my interest areas, the reason for applying for EXL. That was pretty much it
Tips: Be thorough and genuine with all kinds of HR questions

Duration: 2
College Name: IIT Madras

I was interviewed before Jan 2016.

Interview Preparation Tips

Round: Test
Experience: The test was easy.General aptitude test preparation should be sufficient.Prepare via Pariksha and Indiabix websites.Keep the time constraint in mind
Duration: 1 hour
Total Questions: 60

Round: Technical + HR Interview
Experience: The interview was concentrated on case studies and puzzles and general hr questions like Why EXL and Why analytics.EXL do not expect analytics background at all.You just have to do your interviews well.Communicate your ideas in case studies very clearly and precisely.
Tips: Case studies-Basic preparation that students do for consult companies.Follow Caseinterviewcracked book to get the basic flavour and then practice with friends

Puzzles-www.techinterview.com was very helpful followed by heard on the street book

Round: Technical + HR Interview
Experience: Very similar to previous round

College Name: IIT Madras

I was interviewed before Dec 2015.

Interview Questionnaire 

4 Questions

  • Q1. Tell us about yourself/resume
  • Ans. 

    I am a highly motivated and experienced consultant with a strong track record of delivering successful projects.

    • Over 10 years of experience in consulting for various industries including finance, healthcare, and technology

    • Expertise in project management, process improvement, and data analysis

    • Proven ability to lead cross-functional teams and deliver results on time and within budget

    • Strong communication and interpersonal...

  • Answered by AI
  • Q2. Puzzles
  • Q3. Case study question
  • Q4. Puzzles What do you know about EXL Why consulting
  • Ans. 

    EXL is a global consulting and analytics firm that helps businesses transform and streamline their operations.

    • EXL provides services in areas such as finance, healthcare, insurance, and more

    • They use advanced analytics and technology to drive business outcomes

    • Consulting allows for problem-solving and strategic thinking in a variety of industries

    • EXL's consulting services help clients improve efficiency, reduce costs, and

  • Answered by AI

Interview Preparation Tips

Round: Test
Duration: 30 minutes
Total Questions: 30

Round: Technical + HR Interview
Experience: The interview started with a 'tell me about your resume' question and the interviewers built it up as a stress interview in the initial 5 min burst. After that, the interviewers opened up and tried to make me comfortable, asking me about my passions and interests. After a 5-7 minute discussion on this, they moved to puzzles. They asked me a mathematical puzzle of magic square and a logical puzzle. Further, they gave me a case to devise a strategy to market a Nokia phone(not a smartphone) in your city, viz and viz the target population, urban rural divide etc.
Tips: Be confident and think out loud while solving your puzzles. Even if you're not able to get to the correct answer, if your thought process is going in the right direction, they will guide you.

Round: Technical + HR Interview
Experience: In this round, the interviewer (a Senior Manager in the firm) wanted to ascertain that I had the requisite skillset in terms of my interaction capabilities to handle the role of a Consultant. He focussed on interacting with me whilst he had given me a puzzles or two, to see how I would deal with interacting with the client while problem solving.

Skills: Conversation Skills, Problem Solving Abilties, Basic Aptitude And Probability
College Name: IIT Kanpur

VSynergize Outsourcing Interview FAQs

How many rounds are there in VSynergize Outsourcing interview for experienced candidates?
VSynergize Outsourcing interview process for experienced candidates usually has 2-3 rounds. The most common rounds in the VSynergize Outsourcing interview process for experienced candidates are HR, Aptitude Test and One-on-one Round.
How to prepare for VSynergize Outsourcing interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at VSynergize Outsourcing. The most common topics and skills that interviewers at VSynergize Outsourcing expect are Customer Service, International Voice Process, Night Shift, US Shift and customer care.
What are the top questions asked in VSynergize Outsourcing interview for experienced candidates?

Some of the top questions asked at the VSynergize Outsourcing interview for experienced candidates -

  1. How will you handle abusive and angry custom...read more
  2. How good are you in typi...read more
  3. Basic intro and Some questions' related to the Organizat...read more

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VSynergize Outsourcing Interview Process for Experienced

based on 3 interviews

Interview experience

4.7
  
Excellent
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VSynergize Outsourcing Reviews and Ratings

based on 229 reviews

3.4/5

Rating in categories

3.4

Skill development

3.4

Work-life balance

3.6

Salary

3.1

Job security

3.3

Company culture

3.3

Promotions

3.4

Work satisfaction

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