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VSynergize Outsourcing

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3.8

based on 278 Reviews

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VSynergize Outsourcing Customer Service Executive Interview Questions and Answers

Updated 29 May 2021

VSynergize Outsourcing Customer Service Executive Interview Experiences

1 interview found

Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 29 May 2021

I applied via Referral and was interviewed in Apr 2021. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Tell me about your work history and why did you leave those companies
    • Add your answer
  • Q2. How will you handle abusive and angry customers
  • Ans. 

    I will remain calm, listen actively, empathize, apologize, and offer a solution.

    • Remain calm and professional

    • Listen actively to understand their issue

    • Empathize with their frustration

    • Apologize for any inconvenience caused

    • Offer a solution to resolve the issue

    • If necessary, escalate the issue to a supervisor

    • Answered by AI
    Add your answer
  • Q3. What is your dream job
    • Add your answer
  • Q4. What kind of work environment you like
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - My interview with Vsynergize was a great experience. The recruiter asked only important questions. It was very professional which i liked. My advice would be that you should be prepared and share your real experiences with customers. Gather your thoughts and deliver in simple language.

Top trending discussions

View All
Career Growth
2w
a senior executive
From ₹6K to ₹65K: Am I on the Right Career Path?
I started my career in e-commerce with a product listing and stock management, earning ₹6K per month. After a year, I transitioned into organic social media marketing, managing daily content for brands for over two years (₹20K per month). Then came my leap into paid media, where I spent 3+ years honing my skills. I worked my way up from: 🔹 Executive – ₹28K/month (Joined) 🔹 Assistant Manager – ₹43K/month 🔹 Manager – ₹53K/month (Left) Recently, I took on a new challenge as a Senior Executive in a different organization, now earning ₹65K/month. Looking back at my 5-6 years of experience, I see a journey of continuous learning and growth. But as I move forward, I wonder if I am on the right path am I earning the right money?
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Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

Kestone Integrated Marketing Services user image Anonymous

posted on 8 Jan 2024

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jan 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Just basic introduction
    • Add your answer
  • Q2. And about BPO and Communication skill
    • Add your answer

Customer Service Executive Interview Questions & Answers

Kestone Integrated Marketing Services user image Anonymous

posted on 8 Jan 2024

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jan 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Just basic introduction
    • Add your answer
  • Q2. And about BPO and Communication skill
    • Add your answer
More about working at VSynergize Outsourcing

VSynergize Outsourcing Interview FAQs

How to prepare for VSynergize Outsourcing Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at VSynergize Outsourcing. The most common topics and skills that interviewers at VSynergize Outsourcing expect are International Voice Process, Customer Service, US Shift, customer care and customer support.

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VSynergize Outsourcing Customer Service Executive Salary
based on 80 salaries
₹1.9 L/yr - ₹4.8 L/yr
17% more than the average Customer Service Executive Salary in India
View more details

VSynergize Outsourcing Customer Service Executive Reviews and Ratings

based on 18 reviews

3.4/5

Rating in categories

2.6

Skill development

2.9

Work-life balance

3.7

Salary

2.2

Job security

2.7

Company culture

2.7

Promotions

3.0

Work satisfaction

Explore 18 Reviews and Ratings
VSynergize Outsourcing Salaries in India
Senior Customer Service Executive
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₹3.1 L/yr - ₹5.9 L/yr

Customer Service Executive
80 salaries
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₹2 L/yr - ₹4.8 L/yr

Customer Care Executive
26 salaries
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₹2.5 L/yr - ₹5 L/yr

Team Lead
26 salaries
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₹3.9 L/yr - ₹7.5 L/yr

Lead Generation Executive
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₹2 L/yr - ₹4 L/yr

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