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I applied via Walk-in
I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.
5 years of experience in customer care
Skilled in resolving customer issues
Strong communication and problem-solving skills
Empathetic and patient when dealing with customers
I am an excellent typist with a typing speed of 80 words per minute.
I have a typing speed of 80 words per minute
I am proficient in touch typing
I have experience in data entry tasks
It was not very hard not very normal.
I applied via Naukri.com and was interviewed in Aug 2024. There was 1 interview round.
Maths questions were asked based on % and addtion and equvalent.
VSynergize Outsourcing interview questions for popular designations
I applied via Referral and was interviewed in Apr 2021. There was 1 interview round.
I will remain calm, listen actively, empathize, apologize, and offer a solution.
Remain calm and professional
Listen actively to understand their issue
Empathize with their frustration
Apologize for any inconvenience caused
Offer a solution to resolve the issue
If necessary, escalate the issue to a supervisor
I applied via Recruitment Consultant and was interviewed before Dec 2020. There was 1 interview round.
I applied via Recruitment Consultant and was interviewed before Aug 2020. There were 4 interview rounds.
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Yes, I once worked at a tech startup with a very casual and collaborative work environment.
Adapted to flexible work hours and remote work options
Participated in open discussions and brainstorming sessions
Embraced a flat organizational structure with minimal hierarchy
Utilize employer branding, targeted recruitment campaigns, employee referrals, and networking events to attract top talent in competitive industries.
Develop a strong employer brand to showcase company culture and values
Create targeted recruitment campaigns on social media and job boards
Leverage employee referrals for high-quality candidates
Host networking events to connect with potential candidates
Offer competitive sal
I facilitated a meeting between two conflicting teams to address their issues and find a resolution.
Acted as a neutral mediator to allow both sides to express their concerns
Encouraged open communication and active listening
Identified common ground and areas of compromise
Facilitated a discussion to reach a mutually agreeable solution
I address underperforming employees during recruitment or probation periods by providing clear expectations, regular feedback, and support for improvement.
Set clear performance expectations from the beginning
Provide regular feedback on performance and areas for improvement
Offer support and resources for development and improvement
Document performance issues and progress for future reference
Consider additional training
Evaluate candidate's cultural fit by assessing values, behaviors, and communication style.
Conduct behavioral interviews to understand how the candidate approaches work and interacts with others.
Assess the candidate's values and compare them to the organization's core values.
Observe the candidate's communication style and how it aligns with the company's culture.
Consider the candidate's past experiences and how they may...
One of my biggest weaknesses is time management. I have addressed it by prioritizing tasks, setting deadlines, and using time management tools.
Prioritizing tasks based on importance and deadlines
Setting specific deadlines for each task to stay on track
Utilizing time management tools such as calendars and to-do lists
Seeking feedback from colleagues on time management strategies
Yes, I am comfortable with flexible working hours including international time zones.
I have previous experience working with international teams and adjusting to different time zones.
I am adaptable and can easily shift my schedule to accommodate different time zones.
I understand the importance of communication and collaboration across different regions.
I am willing to work outside of traditional hours to ensure effecti
I prioritize tasks, stay organized, communicate effectively, and remain calm under pressure.
Prioritize tasks based on urgency and importance
Stay organized with detailed schedules and to-do lists
Communicate effectively with team members and stakeholders
Remain calm and focused to make rational decisions
Utilize time management techniques like Pomodoro method or Eisenhower matrix
Delegate tasks when necessary to meet deadli...
I have learned the importance of effective communication, time management, and adaptability in previous roles.
Effective communication skills helped me build strong relationships with candidates and hiring managers.
Time management skills allowed me to prioritize tasks and meet deadlines efficiently.
Adaptability helped me navigate through changes in recruitment processes and strategies.
I am passionate about storytelling and the power of media to shape perspectives and influence change.
I am drawn to the fast-paced and dynamic nature of the media industry.
I believe my strong communication and interpersonal skills will be valuable in building relationships with candidates and clients.
I am excited about the opportunity to contribute to creating diverse and inclusive teams within the media industry.
I have...
I applied via Referral and was interviewed in Nov 2024. There was 1 interview round.
based on 7 interviews
Interview experience
based on 278 reviews
Rating in categories
Senior Customer Service Executive
92
salaries
| ₹3.1 L/yr - ₹5.9 L/yr |
Customer Service Executive
80
salaries
| ₹2 L/yr - ₹4.8 L/yr |
Customer Care Executive
26
salaries
| ₹2.5 L/yr - ₹5 L/yr |
Team Lead
26
salaries
| ₹3.9 L/yr - ₹7.5 L/yr |
Lead Generation Executive
24
salaries
| ₹2 L/yr - ₹4 L/yr |
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