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Volkswagen Customer Service Advisor Interview Questions and Answers
Updated
8 May 2023
1 interview found
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Anonymous
Interview experience
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Nov 2022.
3 Interview Rounds
1
Technical Round (3 Questions)
- Q1. Car any technical issue Add Answer
- Q2. Any Technical issue Add Answer
- Q3. Mechanical question Add Answer
2
Me Round (3 Questions)
- Q1. Mechanical any test Add Answer
- Q2. Only mechanical question Add Answer
- Q3. Any technical testing Add Answer
3
Coding Test Round
Car injector coding for replacement part
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1w
cleanpav
·
works at
Tata Technologies
Job Offer Dilemma
I’m in a situation and need some guidance.
I have a job offer with:
CTC: 9.4 LPA fixed + 21% variable = 11.4 LPA total.
Location: Chennai (not ideal for me).
Another opportunity is in the pipeline, with a more suitable location, but the expected CTC is around 9.4 LPA, which is significantly lower than the first offer.
To add to the dilemma, the HR of the second company feels that asking for 12 LPA (considering my 9.4 LPA fixed offer) is too high.
How would you approach this decision? Should I prioritize location over salary or vice versa? Are there ways to negotiate better terms with the second company?
Would love to hear your thoughts and experiences!
Got a question about Volkswagen?
Ask anonymously on communities.
Interview questions from similar companies
Manish Kumar
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
HR Round (2 Questions)
- Q1. How Customer convince my service View Answers (1)
- Q2. What about your working experience View Answers (1)
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
5 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
Technical Round (2 Questions)
- Q1. Technical service engineer Add Answer
- Q2. Coustomer sarvice advisor Add Answer
3
Technical Round (1 Question)
- Q1. Technical service advisor Add Answer
4
Technical Round (1 Question)
- Q1. Technical & service advisor Add Answer
5
Technical Round (3 Questions)
- Q1. Service advisor coustomer Add Answer
- Q2. Sarvice advisor in technical Engineer Add Answer
- Q3. Bhubaneswar technical Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Now working service advisor in Bhubaneswar technical Engineer
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
HR Round (2 Questions)
- Q1. How Customer convince my service View Answers (1)
- Q2. What about your working experience View Answers (1)
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
HR Round (2 Questions)
- Q1. Where are you from Add Answer
- Q2. Delhi and living there Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Help you to grow up faster
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
5 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
Technical Round (2 Questions)
- Q1. Technical service engineer Add Answer
- Q2. Coustomer sarvice advisor Add Answer
3
Technical Round (1 Question)
- Q1. Technical service advisor Add Answer
4
Technical Round (1 Question)
- Q1. Technical & service advisor Add Answer
5
Technical Round (3 Questions)
- Q1. Service advisor coustomer Add Answer
- Q2. Sarvice advisor in technical Engineer Add Answer
- Q3. Bhubaneswar technical Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Now working service advisor in Bhubaneswar technical Engineer
I applied via AmbitionBox and was interviewed in Mar 2022.
2 Interview Rounds
1
Group Discussion Round
What is the next day paln to achive more and more bikes to come in our workshop.
2
Assignment Round
How to complete the our workshop assignment and good service provide the customers ....
Interview Preparation Tips
Interview preparation tips for other job seekers - How to customer satisfaction and how to treat in our workshop any peoples and technicians .
Interview Questions
- Q1. How to increase in your workshop revenue?
View Answers (1)
- Q2. How to manage in your customer and owners?
View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - What ever ask questions you answer it. Simple and you don't say no.
I was interviewed before Mar 2021.
5 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
Aptitude Test Round
3
Technical Round (5 Questions)
- Q1. How can you make estimate for damaged or accidental vehicle? View Answers (4)
- Q2. What is the SCP of service? View Answers (2)
- Q3. Who is process owner of appointment scheduling? View Answers (2)
- Q4. How many characters in vehicle identification number? View Answers (2)
- Q5. What are the types of gear box? View Answers (2)
4
HR Round (8 Questions)
- Q1. What are your salary expectations? Add Answer
- Q2. What is your family background? Add Answer
- Q3. Share details of your previous job. Add Answer
- Q4. Why should we hire you? Add Answer
- Q5. Why are you looking for a change? Add Answer
- Q6. Where do you see yourself in 5 years? Add Answer
- Q7. What are your strengths and weaknesses? Add Answer
- Q8. Tell me about yourself. Add Answer
5
One-on-one Round (1 Question)
- Q1. What is the base process of business. View Answers (2)
Interview Preparation Tips
Interview preparation tips for other job seekers - Keep yourself presentable, body language should possesive and confident, your answer should match with your CV.
I was interviewed before Apr 2020.
3 Interview Rounds
Interview Questions
- Q1. All basic questions related to myself
Add Answer
- Q2. Some technical questions related to engine and gearbox
Add Answer
- Q3. How you can setisfy a customer who sont want to get setsfied
View Answers (2)
Interview Preparation Tips
Interview preparation tips for other job seekers - Confidence is the basic key
Volkswagen Interview FAQs
How many rounds are there in Volkswagen Customer Service Advisor interview?
Volkswagen interview process usually has 4 rounds. The most common rounds in the Volkswagen interview process are Resume Shortlist, Technical and Coding Test.
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People are getting interviews through
based on 1 Volkswagen interview
WalkIn
100%
Low
Confidence
?
Low Confidence means the data is based on a small number of responses received from the candidates.
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