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Audi Service Advisor Interview Questions and Answers for Experienced

Updated 18 Mar 2022

Audi Service Advisor Interview Experiences for Experienced

1 interview found

Service Advisor Interview Questions & Answers

user image Anonymous

posted on 3 Apr 2021

I appeared for an interview before Apr 2020.

Interview Questionnaire 

3 Questions

  • Q1. All basic questions related to myself
    • Add your answer
  • Q2. Some technical questions related to engine and gearbox
    • Add your answer
  • Q3. How you can setisfy a customer who sont want to get setsfied
  • Ans. 

    To satisfy a customer who doesn't want to be satisfied, empathize, listen, offer alternatives, and seek a resolution.

    • Empathize with the customer's concerns and frustrations.

    • Listen actively to understand their perspective and needs.

    • Offer alternative solutions or options that may address their concerns.

    • Seek a resolution by finding common ground or compromise.

    • Provide exceptional customer service to demonstrate care and co

    • Answered by AI
    View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Confidence is the basic key

Top trending discussions

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Salary Discussions, Hike & Promotions
2w
a specialist
Haven't received a hike and promotion in 1.5 years. About to resign. Should I ask for a formal hike and promotion before I leave?
I have been working in this company for 4.5 years. Joined at 2.2LPA. With small small hikes, at the 3 year mark, I reached 6.25LPA. After that I have never received any hike. They only changed my designation from Senior to Specialist. And that too I have not received any formal mail, just a notification from the internal portal. I am about to resign as I got a new job. Before I leave should I push for a formal hike and promotion, so that I can negotiate better for the upcoming HR round with the new employer? My expectation was 10LPA. But the new employer mentioned the offer would be around 7 to 7.5LPA as 10 is a higher hike percentage, and something like it's against company policy. What should I do here?
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Interview questions from similar companies

Service Advisor Interview Questions & Answers

Tata Motors user image Anonymous

posted on 12 Jul 2022

I applied via Walk-in and was interviewed before Jul 2021. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. What you know about commerical vehicle?
  • Ans. 

    Commercial vehicles are vehicles used for business purposes, such as transportation of goods or passengers.

    • Commercial vehicles are designed and equipped for specific commercial purposes.

    • They include trucks, vans, buses, and other vehicles used for transportation of goods or passengers.

    • Commercial vehicles often require special licenses and permits to operate.

    • They may have different regulations and restrictions compared ...

    • Answered by AI
    View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare all about vehicle working.
You should know the parts description in detail with its working .

Service Advisor Interview Questions & Answers

Honda user image Anonymous

posted on 20 Dec 2020

I applied via Walk-in and was interviewed in Nov 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Self introduction
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - One week training and customer are valuable person in this job so becareful handling

Service Advisor Interview Questions & Answers

Honda user image Mahesh Sattiwada

posted on 2 Apr 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(3 Questions)

  • Q1. What Is company
    • Add your answer
  • Q2. What Are You doing
    • Add your answer
  • Q3. How to make company grow up
  • Ans. 

    To make a company grow, focus on customer satisfaction, employee development, innovation, and strategic partnerships.

    • Improve customer satisfaction through excellent service and communication

    • Invest in employee training and development to increase productivity and morale

    • Encourage innovation and adapt to market trends to stay competitive

    • Form strategic partnerships to expand reach and offerings

    • Answered by AI
    Add your answer

Service Advisor Interview Questions & Answers

Yamaha Motor user image Anonymous

posted on 20 Apr 2022

I applied via AmbitionBox and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Group Discussion 

What is the next day paln to achive more and more bikes to come in our workshop.

Round 2 - Assignment 

How to complete the our workshop assignment and good service provide the customers ....

Interview Preparation Tips

Interview preparation tips for other job seekers - How to customer satisfaction and how to treat in our workshop any peoples and technicians .

Service Advisor Interview Questions & Answers

Hyundai Motor India Limited user image Anonymous

posted on 25 Sep 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. About yourself? About study? Best subject? Aptitude Questions? Marketing Questions? Basic Mechanical Engineering Questions?
    • Add your answer
  • Q2. About Automobile
    • Add your answer
  • Q3. Basic knowledge of Automobile
    • Add your answer
  • Q4. Basic knowledge of machinery
    • Add your answer
  • Q5. Basic knowledge of customer handling
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be positive, give your 100% , don't hesitate be professional

Service Advisor Interview Questions & Answers

Ford Motor user image Anonymous

posted on 7 Sep 2022

I applied via Walk-in and was interviewed in Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Ask about general questions and experience.
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Explain about job role?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Go with your self confidence speak boldly.

Service Advisor Interview Questions & Answers

Ford Motor user image Anonymous

posted on 22 Mar 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Types of engines.???
  • Ans. 

    Types of engines include internal combustion engines, electric motors, and steam engines.

    • Internal combustion engines are commonly used in vehicles and include gasoline and diesel engines.

    • Electric motors are used in electric vehicles and hybrid vehicles.

    • Steam engines were commonly used in trains and boats in the past.

    • Answered by AI
    Add your answer

Service Advisor Interview Questions & Answers

Hyundai Motor India Limited user image Anonymous

posted on 11 Apr 2022

I applied via Walk-in and was interviewed in Mar 2022. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What is the role of service advisor
  • Ans. A service advisor attends the vehicle coming in workshop. Give Technical advise , make job cards and try to sell value added service and reach the labour target .
    • Answered Anonymously
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be apt with Technical part as well as the product and company knowledge. And also be prepared to handle the customer situation based question. Knowing driving and dms is a plus point.

Service Advisor Interview Questions & Answers

Hyundai Motor India Limited user image Anonymous

posted on 29 Jul 2022

I applied via Recruitment Consulltant and was interviewed in Jan 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. Name What have you read?
    • Add your answer
  • Q2. What's your job role
    • Add your answer
  • Q3. How much salary do you expect?
    • Add your answer
  • Q4. Why did you come abroad?
    • Add your answer

Interview Preparation Tips

Topics to prepare for Hyundai Motor India Limited Service Advisor interview:
  • Customer Relationship
  • Customer Satisfaction
Interview preparation tips for other job seekers - Effort will pay off
There is nothing that cannot be found if sought
More about working at Audi

Audi Interview FAQs

How many rounds are there in Audi Service Advisor interview for experienced candidates?
Audi interview process for experienced candidates usually has 5 rounds. The most common rounds in the Audi interview process for experienced candidates are Resume Shortlist, Aptitude Test and Technical.
How to prepare for Audi Service Advisor interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Audi. The most common topics and skills that interviewers at Audi expect are Communication Skills, Customer Handling, Customer Service, Leadership and Presentation Skills.
What are the top questions asked in Audi Service Advisor interview for experienced candidates?

Some of the top questions asked at the Audi Service Advisor interview for experienced candidates -

  1. How you can setisfy a customer who sont want to get setsf...read more
  2. How can you make estimate for damaged or accidental vehic...read more
  3. How many characters in vehicle identification numb...read more

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Audi Service Advisor Salary
based on 25 salaries
₹2.2 L/yr - ₹6.5 L/yr
33% more than the average Service Advisor Salary in India
View more details

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based on 16 reviews

3.7/5

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4.0

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2.9

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3.9

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2.6

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3.9

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