Audi Senior Customer Service Advisor Interview Questions and Answers

Q1. Difference between QA and QC?
Ans. 
QA focuses on preventing defects, while QC focuses on identifying and fixing defects.
• QA stands for Quality Assurance and is a proactive process that focuses on preventing defects by establishing processes and standards.

• QC stands for Quality Control and is a reactive process that focuses on identifying and fixing defects through inspections and testing.

• QA involves activities like creating test plans, defining test cases...read more
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Q2. Explain PDCA briefly?
Ans. 
PDCA is a four-step management method used for continuous improvement.
• PDCA stands for Plan, Do, Check, Act.

• It is also known as the Deming Cycle or the Shewhart Cycle.

• The PDCA cycle is used to solve problems, make improvements, and achieve goals.

• In the Plan phase, objectives and processes are established.

• In the Do phase, the plan is executed and data is collected.

• In the Check phase, the data is analyzed to determine if ...read more
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Q1. C/V PM plain and conveyor system
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Q2. Burner PM plain and
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Q3. PHE PM plain and
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Q4. Bolwar PM plain
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Q5. All paint shop maintenance
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Q1. Name and age salry
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Q2. Previous Company
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Q1. Related to Engine peripheral
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Q2. Cooling system......
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Q3. Air intake system
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The aptitude test was 100% based on basic information learn in diploma

Q1. What are the properties of material
Ans. 
Properties of materials include physical, chemical, mechanical, thermal, and electrical characteristics.
• Physical properties include color, density, melting point, and boiling point.

• Chemical properties include reactivity, flammability, and corrosion resistance.

• Mechanical properties include strength, hardness, elasticity, and ductility.

• Thermal properties include conductivity, expansion coefficient, and specific heat capa...read more
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Q2. Iron carbon diagram explanation
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Iron carbon diagram shows the phases of iron and carbon at different temperatures.
• Iron carbon diagram is a graphical representation of the phases of iron and carbon at different temperatures.

• It shows the different phases such as austenite, ferrite, cementite, and pearlite.

• The diagram helps in understanding the microstructure of steel and its properties.

• It is used in metallurgy to determine the heat treatment processes ...read more
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