Interview Questions

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Employer? Claim Account for FREE

Honda Cars

Compare button icon Compare button icon Compare
4.4

based on 1.5k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

zig zag pattern zig zag pattern

Filter interviews by

Honda Cars Customer Service Advisor Interview Questions and Answers

Updated 14 Sep 2024

Honda Cars Customer Service Advisor Interview Experiences

1 interview found

Customer Service Advisor Interview Questions & Answers

user image Manish Kumar

posted on 14 Sep 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. How Customer convince my service
  • Ans. 

    By providing excellent customer service, addressing their needs and concerns, and going above and beyond to exceed their expectations.

    • Listen actively to the customer's needs and concerns

    • Offer personalized solutions and recommendations

    • Provide timely and efficient service

    • Show empathy and understanding towards the customer

    • Follow up to ensure customer satisfaction

    • Answered by AI
    Add your answer
  • Q2. What about your working experience
  • Ans. 

    I have over 5 years of experience in customer service roles, including handling inquiries, resolving complaints, and providing product support.

    • Worked as a Customer Service Representative for XYZ Company for 3 years

    • Managed a high volume of customer inquiries via phone, email, and chat

    • Resolved customer complaints and issues in a timely and professional manner

    • Provided product support and guidance to customers on how to us

    • Answered by AI
    Add your answer

Top trending discussions

View All
Career Advice
2w
monstrouswatermelon
Verified Icon
·
works at
Mirraw
When to switch
I recently graduated in 2024 with a Bachelor of Engineering degree in Computer Science and Engineering. I have secured a job as a Business Analyst at an eCommerce brand with a salary package of 4.5 LPA. Considering I graduated from a tier 3 college and got the job off-campus, is this a good package? What should I focus on next: skill development or switching skills? If I choose to skill up, how should I go about it? Should I join a course or pursue certifications? Additionally, I am curious about pursuing further studies—should I opt for an M.Tech or an MBA?
Got a question about Honda Cars?
Ask anonymously on communities.

Interview questions from similar companies

Customer Service Advisor Interview Questions & Answers

Royal Enfield user image Anonymous

posted on 21 Dec 2022

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Technical service engineer
    • Add your answer
  • Q2. Coustomer sarvice advisor
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Technical service advisor
    • Add your answer
Round 4 - Technical 

(1 Question)

  • Q1. Technical & service advisor
    • Add your answer
Round 5 - Technical 

(3 Questions)

  • Q1. Service advisor coustomer
    • Add your answer
  • Q2. Sarvice advisor in technical Engineer
    • Add your answer
  • Q3. Bhubaneswar technical
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Now working service advisor in Bhubaneswar technical Engineer

Customer Service Advisor Interview Questions & Answers

Volkswagen user image Anonymous

posted on 8 May 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2022. There were 3 interview rounds.

Round 1 - Technical 

(3 Questions)

  • Q1. Car any technical issue
    • Add your answer
  • Q2. Any Technical issue
    • Add your answer
  • Q3. Mechanical question
    • Add your answer
Round 2 - Me 

(3 Questions)

  • Q1. Mechanical any test
    • Add your answer
  • Q2. Only mechanical question
    • Add your answer
  • Q3. Any technical testing
    • Add your answer
Round 3 - Coding Test 

Car injector coding for replacement part

Bodyshop Advisor Interview Questions & Answers

Hyundai Motor India Limited user image Anonymous

posted on 16 Apr 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Mar 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

About the vehicle amd how to handle customer services

Round 2 - Coding Test 

How to handling customer complain about her vehicle

Interview Preparation Tips

Topics to prepare for Hyundai Motor India Limited Bodyshop Advisor interview:
  • Customer Service Management
  • Basic knowledge
Interview preparation tips for other job seekers - The solution to vehicle problem depend on the specific issue but common solution include regular maintenance repair and replacements regular maintenance can prevent many problem such as oil change tire rotation and brake inspection repair be necessary for issues such as engin problem transmission issues or electrical malfunction replacement may be needed for parts that wear out over time such batteries tires or brake pads.

Service Advisor Interview Questions & Answers

Ford Motor user image Anonymous

posted on 22 Mar 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Types of engines.???
  • Ans. 

    Types of engines include internal combustion engines, electric motors, and steam engines.

    • Internal combustion engines are commonly used in vehicles and include gasoline and diesel engines.

    • Electric motors are used in electric vehicles and hybrid vehicles.

    • Steam engines were commonly used in trains and boats in the past.

    • Answered by AI
    Add your answer

Service Advisor Interview Questions & Answers

Bajaj Auto user image Suraj

posted on 16 Jun 2022

I applied via Walk-in

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. About automobile related questions asked
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Plase don't study about interview.. You must knowledge about your experience

Service Advisor Interview Questions & Answers

Yamaha Motor user image Anonymous

posted on 20 Apr 2022

I applied via AmbitionBox and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Group Discussion 

What is the next day paln to achive more and more bikes to come in our workshop.

Round 2 - Assignment 

How to complete the our workshop assignment and good service provide the customers ....

Interview Preparation Tips

Interview preparation tips for other job seekers - How to customer satisfaction and how to treat in our workshop any peoples and technicians .

Service Advisor Interview Questions & Answers

Suzuki Motorcycle user image Anonymous

posted on 6 Oct 2021

Interview Questionnaire 

2 Questions

  • Q1. How to increase in your workshop revenue?
  • Ans. 

    To increase workshop revenue, focus on upselling, improving customer experience, and marketing.

    • Train service advisors to upsell additional services and products

    • Offer promotions and discounts to attract new customers

    • Improve customer experience by providing excellent service and communication

    • Invest in marketing to increase visibility and attract more business

    • Implement a loyalty program to encourage repeat business

    • Answered by AI
    Add your answer
  • Q2. How to manage in your customer and owners?
  • Ans. 

    Managing customer and owner relationships is crucial for a Service Advisor.

    • Listen actively to their concerns and needs

    • Communicate clearly and honestly

    • Provide timely updates and follow-ups

    • Offer solutions and options

    • Build trust and rapport

    • Handle complaints and conflicts professionally

    • Show appreciation and gratitude

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - What ever ask questions you answer it. Simple and you don't say no.

Service Advisor Interview Questions & Answers

TVS Motor user image Sakala.hari

posted on 25 Aug 2022

I applied via Approached by Company and was interviewed before Aug 2021. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Knowledge about automobile two wheels
    • Add your answer
  • Q2. What u know about 2wheels vehicle?
  • Ans. 

    2-wheeled vehicles are motorized vehicles with two wheels, such as motorcycles and scooters.

    • 2-wheeled vehicles are popular modes of transportation in many countries

    • They are typically powered by gasoline engines, but electric models are becoming more common

    • They require a special license to operate

    • Common brands include Honda, Yamaha, and Harley-Davidson

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Simple to join and learning some knowledge about vehicle

Customer Service Advisor Interview Questions & Answers

Royal Enfield user image Anonymous

posted on 21 Dec 2022

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Technical service engineer
    • Add your answer
  • Q2. Coustomer sarvice advisor
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Technical service advisor
    • Add your answer
Round 4 - Technical 

(1 Question)

  • Q1. Technical & service advisor
    • Add your answer
Round 5 - Technical 

(3 Questions)

  • Q1. Service advisor coustomer
    • Add your answer
  • Q2. Sarvice advisor in technical Engineer
    • Add your answer
  • Q3. Bhubaneswar technical
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Now working service advisor in Bhubaneswar technical Engineer
More about working at Honda Cars
golden leaf award

#3 Best Mid-Sized Automobile Company - 2022

golden leaf award

Honda Cars Interview FAQs

How many rounds are there in Honda Cars Customer Service Advisor interview?
Honda Cars interview process usually has 1 rounds. The most common rounds in the Honda Cars interview process are HR.

Tell us how to improve this page.

Honda Cars Interviews By Designations

Interview Questions for Popular Designations

Interview Questions from Similar Companies

Tata Motors Interview Questions
4.2
 • 976 Interviews
Mahindra & Mahindra Interview Questions
4.1
 • 663 Interviews
Maruti Suzuki Interview Questions
4.2
 • 576 Interviews
Hero MotoCorp Interview Questions
4.2
 • 323 Interviews
TVS Motor Interview Questions
4.0
 • 304 Interviews
Bajaj Auto Interview Questions
3.9
 • 269 Interviews
Hyundai Motor India Limited Interview Questions
4.3
 • 250 Interviews
Ashok Leyland Interview Questions
4.1
 • 227 Interviews
VE Commercial Vehicles Interview Questions
4.0
 • 203 Interviews
Royal Enfield Interview Questions
4.2
 • 143 Interviews
View all
Honda Cars Salaries in India
Assistant Manager
603 salaries
unlock blur

₹7.7 L/yr - ₹18 L/yr

Deputy Manager
389 salaries
unlock blur

₹11 L/yr - ₹23.6 L/yr

Senior Executive
357 salaries
unlock blur

₹7 L/yr - ₹13.6 L/yr

Manager
302 salaries
unlock blur

₹15 L/yr - ₹42 L/yr

Executive
267 salaries
unlock blur

₹3.6 L/yr - ₹10 L/yr

Explore more salaries
Compare Honda Cars with

Maruti Suzuki

4.2
Compare

Tata Motors

4.2
Compare

Mahindra & Mahindra

4.1
Compare

Hyundai Motor India Limited

4.3
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
Did you find this page helpful?
Yes No
write
Share an Interview