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Royal Enfield Customer Service Advisor Interview Questions and Answers

Updated 21 Dec 2022

Royal Enfield Customer Service Advisor Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Technical service engineer
  • Q2. Coustomer sarvice advisor
Round 3 - Technical 

(1 Question)

  • Q1. Technical service advisor
Round 4 - Technical 

(1 Question)

  • Q1. Technical & service advisor
Round 5 - Technical 

(3 Questions)

  • Q1. Service advisor coustomer
  • Q2. Sarvice advisor in technical Engineer
  • Q3. Bhubaneswar technical

Interview Preparation Tips

Interview preparation tips for other job seekers - Now working service advisor in Bhubaneswar technical Engineer

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Mar 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

About the vehicle amd how to handle customer services

Round 2 - Coding Test 

How to handling customer complain about her vehicle

Interview Preparation Tips

Topics to prepare for Hyundai Motor India Limited Bodyshop Advisor interview:
  • Customer Service Management
  • Basic knowledge
Interview preparation tips for other job seekers - The solution to vehicle problem depend on the specific issue but common solution include regular maintenance repair and replacements regular maintenance can prevent many problem such as oil change tire rotation and brake inspection repair be necessary for issues such as engin problem transmission issues or electrical malfunction replacement may be needed for parts that wear out over time such batteries tires or brake pads.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Types of engines.???
  • Ans. 

    Types of engines include internal combustion engines, electric motors, and steam engines.

    • Internal combustion engines are commonly used in vehicles and include gasoline and diesel engines.

    • Electric motors are used in electric vehicles and hybrid vehicles.

    • Steam engines were commonly used in trains and boats in the past.

  • Answered by AI
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Subject questions related mechanical engineering
  • Q2. Self introduction what is mechanism Types
  • Ans. 

    Mechanism refers to the process or system by which something operates or functions.

    • Mechanism can refer to the inner workings of a machine or device, such as the mechanism of a clock or the mechanism of a car engine.

    • It can also refer to the process by which something happens, such as the mechanism of action of a medication or the mechanism of evolution.

    • Understanding the mechanism behind something can help in troubleshoo...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Satisfaction of customer
Service executive
Service customer

I applied via Walk-in

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. About automobile related questions asked

Interview Preparation Tips

Interview preparation tips for other job seekers - Plase don't study about interview.. You must knowledge about your experience

I applied via AmbitionBox and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Group Discussion 

What is the next day paln to achive more and more bikes to come in our workshop.

Round 2 - Assignment 

How to complete the our workshop assignment and good service provide the customers ....

Interview Preparation Tips

Interview preparation tips for other job seekers - How to customer satisfaction and how to treat in our workshop any peoples and technicians .

I applied via Newspaper Ad and was interviewed in Dec 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Why did you decide to apply to this role? ...
  • Ans. 

    I applied to this role because of my passion for providing excellent customer service and my strong communication skills.

    • Passion for providing excellent customer service

    • Strong communication skills

    • Enjoy working with people

    • Ability to handle challenging situations

    • Previous experience in a customer service role

    • Interest in the automotive industry

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just apply. You may not be the best candidate or have all the requisite qualifications, but you’ll never get a job if you don’t try.”

I applied via Approached by Company and was interviewed before Aug 2021. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Knowledge about automobile two wheels
  • Q2. What u know about 2wheels vehicle?
  • Ans. 

    2-wheeled vehicles are motorized vehicles with two wheels, such as motorcycles and scooters.

    • 2-wheeled vehicles are popular modes of transportation in many countries

    • They are typically powered by gasoline engines, but electric models are becoming more common

    • They require a special license to operate

    • Common brands include Honda, Yamaha, and Harley-Davidson

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Simple to join and learning some knowledge about vehicle

I applied via Walk-in and was interviewed before Apr 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. 1-Introduction,2-Technical,3-sift skill

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't be nervous,Be polite, and well in communication.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Salary expectation
Round 2 - Group Discussion 

Extra charge for withdrawal money from bank atm

Round 3 - One-on-one 

(2 Questions)

  • Q1. Engineering and car engine work related questions
  • Q2. Basics of technical knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and light headed

Royal Enfield Interview FAQs

How many rounds are there in Royal Enfield Customer Service Advisor interview?
Royal Enfield interview process usually has 5 rounds. The most common rounds in the Royal Enfield interview process are Technical and Resume Shortlist.
What are the top questions asked in Royal Enfield Customer Service Advisor interview?

Some of the top questions asked at the Royal Enfield Customer Service Advisor interview -

  1. Sarvice advisor in technical Engin...read more
  2. Coustomer sarvice advi...read more
  3. Technical service engin...read more

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Royal Enfield Customer Service Advisor Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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