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Volkswagen

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based on 807 Reviews

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Volkswagen Customer Service Advisor Interview Questions and Answers

Updated 8 May 2023

Volkswagen Customer Service Advisor Interview Experiences

1 interview found

Customer Service Advisor Interview Questions & Answers

user image Anonymous

posted on 8 May 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2022. There were 3 interview rounds.

Round 1 - Technical 

(3 Questions)

  • Q1. Car any technical issue
    • Add your answer
  • Q2. Any Technical issue
    • Add your answer
  • Q3. Mechanical question
    • Add your answer
Round 2 - Me 

(3 Questions)

  • Q1. Mechanical any test
    • Add your answer
  • Q2. Only mechanical question
    • Add your answer
  • Q3. Any technical testing
    • Add your answer
Round 3 - Coding Test 

Car injector coding for replacement part

Top trending discussions

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Interview Tips & Stories
2w
a senior software engineer
45 Days Into Notice & No Offers – What Should I Do?
I’m halfway through my 90-day notice period and have appeared for 5-6 interviews but haven’t cracked any yet. Should I keep pushing or consider withdrawing my resignation as a backup? How should I stay motivated and improve my interview performance? Looking for advice from those who've been in a similar situation!
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Interview questions from similar companies

Customer Service Advisor Interview Questions & Answers

Honda Cars user image Manish Kumar

posted on 14 Sep 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. How Customer convince my service
  • Ans. 

    By providing excellent customer service, addressing their needs and concerns, and going above and beyond to exceed their expectations.

    • Listen actively to the customer's needs and concerns

    • Offer personalized solutions and recommendations

    • Provide timely and efficient service

    • Show empathy and understanding towards the customer

    • Follow up to ensure customer satisfaction

    • Answered by AI
    Add your answer
  • Q2. What about your working experience
  • Ans. 

    I have over 5 years of experience in customer service roles, including handling inquiries, resolving complaints, and providing product support.

    • Worked as a Customer Service Representative for XYZ Company for 3 years

    • Managed a high volume of customer inquiries via phone, email, and chat

    • Resolved customer complaints and issues in a timely and professional manner

    • Provided product support and guidance to customers on how to us

    • Answered by AI
    Add your answer

Customer Service Advisor Interview Questions & Answers

Royal Enfield user image Anonymous

posted on 21 Dec 2022

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Technical service engineer
    • Add your answer
  • Q2. Coustomer sarvice advisor
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Technical service advisor
    • Add your answer
Round 4 - Technical 

(1 Question)

  • Q1. Technical & service advisor
    • Add your answer
Round 5 - Technical 

(3 Questions)

  • Q1. Service advisor coustomer
    • Add your answer
  • Q2. Sarvice advisor in technical Engineer
    • Add your answer
  • Q3. Bhubaneswar technical
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Now working service advisor in Bhubaneswar technical Engineer

Senior Executive Interview Questions & Answers

suzuki motor gujarat user image

posted on 10 Mar 2022

I appeared for an interview before Mar 2021.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Quality, safety, productivity
    • Add your answer
  • Q2. 3M, 3G, 7qc tools, manpower management
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Always low on salary expectations

Senior Executive Interview Questions & Answers

suzuki motor gujarat user image Anonymous

posted on 16 May 2022

I applied via Recruitment Consulltant and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. About technical specifications
    • Add your answer
Round 2 - HR 

(1 Question)

  • Q1. About working hours'and location
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - You have to learn about your products and process

Senior Executive Interview Questions & Answers

suzuki motor gujarat user image Anonymous

posted on 17 Nov 2019

I applied via Recruitment Consultant and was interviewed in May 2019. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Normal questions...main focus on moda elimation with e.g.
    • Add your answer
  • Q2. Also safety related kaizen's
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident & focus on alove things on fingers.

Customer Service Executive Interview Questions & Answers

Royal Enfield user image Anonymous

posted on 14 Apr 2021

I applied via Recruitment Consultant and was interviewed before Apr 2020. There was 1 interview round.

Interview Questionnaire 

6 Questions

  • Q1. Drving licence you have And you've worked at royal enfield before. Bullets can be used. And related issues with certain diplomas.
    • Add your answer
  • Q2. I have north driving licence as mentioned by me. I never had a job on royal enfield before. The bullet can come to drive me.
    • Add your answer
  • Q3. What is the number of sales available? Job tyming must have done. How much holiday will be available. The training will be given.
  • Ans. 

    The number of sales, job timing, holiday and training details will be provided during the interview.

    • The number of sales available will be discussed during the interview.

    • Job timing details will be provided during the interview.

    • Holiday details will be discussed during the interview.

    • Training details will be provided during the interview.

    • Answered by AI
    Add your answer
  • Q4. The salary would be 14000. Job timming will be 08 am to 06 PM. Monthly leave will not be available. Week I will get a holiday. Will tell before taking leave.
    • Add your answer
  • Q5. I am able for job.
    • Add your answer
  • Q6. Are fine
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - My interviews fix and I got a job

Senior Executive Interview Questions & Answers

suzuki motor gujarat user image Anonymous

posted on 30 May 2022

I applied via Recruitment Consulltant and was interviewed before May 2021. There were 4 interview rounds.

Round 1 - Aptitude Test 

Verbal and Non verbal Reasoning and Technical questions

Round 2 - Case Study 

Conceptual assignment

Round 3 - Technical 

(1 Question)

  • Q1. Automotive related questions
    • Add your answer
Round 4 - HR 

(1 Question)

  • Q1. Knowledge about company vision, mission, policy and salary expectations should be less.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good organized and planned interview process. Plant is located at very remote locations. You have to travel morning 1.5 hour and evening 1.5 hour. And then company rule is you have to come 30 min. Before shift start and exit after 30 min. From the shift end.
Totally 13 hours you have to spend with company. No personal life. Totally work life balance is damaged. 🤣🤣
Rest all good.

Software Developer Interview Questions & Answers

Yamaha Motor user image Anonymous

posted on 23 Aug 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in Jul 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

First Round was Aptitude and coding round. It consist 70 question, 30 aptitude question and 40 mcq type coding question

Round 2 - Technical 

(2 Questions)

  • Q1. Find the one repeated number in an array and asked for four approaches
  • Ans. 

    Find the one repeated number in an array using four different approaches.

    • Approach 1: Using a hash set to store unique elements and checking for duplicates

    • Approach 2: Sorting the array and checking adjacent elements for duplicates

    • Approach 3: Using XOR operation to find the repeated number

    • Approach 4: Using the sum formula to find the repeated number

    • Answered by AI
    Add your answer
  • Q2. Simple sql queries
    • Add your answer

Skills evaluated in this interview

Software Developer Interview Questions & Answers

Yamaha Motor user image Rimpal Berwal

posted on 5 Jul 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Which language you will code
  • Ans. 

    I am proficient in coding in multiple languages including Java, Python, and JavaScript.

    • Java

    • Python

    • JavaScript

    • Answered by AI
    Add your answer
  • Q2. Dsa topics in java
  • Ans. 

    Data Structures and Algorithms topics commonly used in Java programming.

    • Arrays and ArrayLists

    • Linked Lists

    • Stacks and Queues

    • Trees and Graphs

    • Sorting and Searching algorithms

    • Dynamic Programming

    • Hashing and Hashmaps

    • Answered by AI
    Add your answer
Round 2 - HR 

(1 Question)

  • Q1. About yourself and introduce
    • Add your answer

Skills evaluated in this interview

More about working at Volkswagen

Volkswagen Interview FAQs

How many rounds are there in Volkswagen Customer Service Advisor interview?
Volkswagen interview process usually has 4 rounds. The most common rounds in the Volkswagen interview process are Resume Shortlist, Technical and Coding Test.
What are the top questions asked in Volkswagen Customer Service Advisor interview?

Some of the top questions asked at the Volkswagen Customer Service Advisor interview -

  1. Car any technical is...read more
  2. Only mechanical quest...read more
  3. Any technical test...read more

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