Vodafone Idea Senior Advisor Interview Questions and Answers

SHL AMCAT test is given once you apply. This is the first round.

Q1. Chat Query, they will provide you a topic to help the customer in that topic.
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A case study is a detailed study of a specific subject, such as a person, group, place,event,organization,or phenomenon.case studies are commonly used in social, education, clinical,and business research

Aptitude tests for competitive examination, entrance examination,and recruitment interview: Take various online tests and find out how well...

Q1. Human resources (HR) is the set of people who make up the workforce of an organization, business sector, industry, or economy
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Q2. Tell me about yourself.
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Q3. Why did you leave your last job?
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Q4. What are about yourself
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Q5. Why should we hire you
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Q1. Where are you from?
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Q2. What is your hobby
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Q1. Self Introdution About customer service Tell me about your work on yesterday What about your goals Why should you choose customer support
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Q1. 1. Tell me about yourself?
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Q2. 2. What do you know about BPO?
Ans. 
BPO stands for Business Process Outsourcing, which involves contracting non-core business activities to a third-party provider.
• BPO is a cost-effective way for companies to outsource non-core business functions such as customer service, HR, accounting, and IT services.

• BPO providers are typically located in countries with lower labor costs, such as India, the Philippines, and Mexico.

• BPO services can be delivered through ...read more
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