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BT Group Customer Service Advisor Interview Questions and Answers
BT Group Customer Service Advisor Interview Experiences
1 interview found
I applied via Company Website and was interviewed in Sep 2024. There were 2 interview rounds.
SHL AMCAT test is given once you apply. This is the first round.
(1 Question)
- Q1. Chat Query, they will provide you a topic to help the customer in that topic.
Interview Preparation Tips
No matter how well you perform, discrimination in high level.
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I applied via Naukri.com and was interviewed before Jun 2021. There were 2 interview rounds.
(2 Questions)
- Q1. 1. Tell me about yourself?
- Q2. 2. What do you know about BPO?
- Ans.
BPO stands for Business Process Outsourcing, which involves contracting non-core business activities to a third-party provider.
BPO is a cost-effective way for companies to outsource non-core business functions such as customer service, HR, accounting, and IT services.
BPO providers are typically located in countries with lower labor costs, such as India, the Philippines, and Mexico.
BPO services can be delivered through ...
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Customer Relations Advisor Interview Questions & Answers
Vodafone Idea
Anonymous
posted on 18 Jan 2021
I applied via Referral and was interviewed in Dec 2020. There were 3 interview rounds.
Interview Questionnaire
5 Questions
- Q1. About roles and responsibilities at my previous work place?
- Q2. What did you like the most about your previous work place?
- Q3. Tell us something about yourself.
- Q4. Why should we hire you?
- Q5. Why did you leave your previous job?
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. Regarding network and about myself
I was interviewed in Jan 2025.
(3 Questions)
- Q1. Can you introduce yourself and provide some information about your background?
- Q2. What is the role of this position?
- Q3. About ctc expected
(2 Questions)
- Q1. Experience any field
- Q2. What are the responsibilities and skills required for a sales advisor?
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed in Jan 2021. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. What process improvement you did in your last job?
- Q2. How did you handle critical situations at workplace?
- Q3. Tell me about yourself?
Interview Preparation Tips
A case study is a detailed study of a specific subject, such as a person, group, place,event,organization,or phenomenon.case studies are commonly used in social, education, clinical,and business research
Aptitude tests for competitive examination, entrance examination,and recruitment interview: Take various online tests and find out how well...
(5 Questions)
- Q1. Human resources (HR) is the set of people who make up the workforce of an organization, business sector, industry, or economy
- Q2. Tell me about yourself.
- Q3. Why did you leave your last job?
- Q4. What are about yourself
- Q5. Why should we hire you
I applied via Job Portal
(2 Questions)
- Q1. Where are you from?
- Q2. What is your hobby
Interview Preparation Tips
Karan S
I applied via Company Website and was interviewed in Jul 2022. There were 2 interview rounds.
(1 Question)
- Q1. Self Introdution About customer service Tell me about your work on yesterday What about your goals Why should you choose customer support
Interview Preparation Tips
Don't be panic, Make it simple
Interview Preparation Tips
BT Group Interview FAQs
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BT Group Interviews By Designations
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BT Group Customer Service Advisor Interview Process
based on 2 interviews
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BT Group Customer Service Advisor Reviews and Ratings
based on 4 reviews
Rating in categories
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