Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Jio Team. If you also belong to the team, you can get access from here

Jio Verified Tick

Compare button icon Compare button icon Compare

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

zig zag pattern zig zag pattern

Filter interviews by

Jio Service Advisor Interview Questions and Answers

Updated 6 Apr 2024

Jio Service Advisor Interview Experiences

4 interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Job Portal

Round 1 - Interview 

(2 Questions)

  • Q1. Where are you from?
  • Q2. What is your hobby

Interview Preparation Tips

Interview preparation tips for other job seekers - Be real and honest

I applied via Company Website and was interviewed in Jul 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Telephonic Call 

(1 Question)

  • Q1. Self Introdution About customer service Tell me about your work on yesterday What about your goals Why should you choose customer support

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak fluently, Clear and loudly,
Don't be panic, Make it simple

Service Advisor Interview Questions Asked at Other Companies

asked in Audi
Q1. How can you make estimate for damaged or accidental vehicle?
Q2. How do you handle a customer in a low range case in ather e-bike?
asked in Audi
Q3. How many characters in vehicle identification number?
Q4. Explain about additonal work and replace parts show him
asked in Audi
Q5. How you can setisfy a customer who sont want to get setsfied
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

Interview Preparation Tips

Interview preparation tips for other job seekers - Working in this company is blessed

I was interviewed in Mar 2021.

Interview Questionnaire 

1 Question

  • Q1. Recharge is done but not reflecting
  • Ans. First of all i give him to my introduction then I am asking want can i do for u nxt customer is telling is problem and i am explain each and every thing which is customer is satisfied
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Ntg bro chill and relaxe give him to 100 %

Jio interview questions for designations

 Customer Service Advisor

 (1)

 Advisor

 (9)

 Sales Advisor

 (3)

 Email Advisor

 (1)

 Service Engineer

 (5)

 Advisory Associate Solution Advisor

 (1)

 Customer Service

 (4)

 Service Executive

 (1)

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. Reason for relieving the previous company. Basical Aptitude test

Interview Preparation Tips

Round: Resume Shortlist
Experience: Previous profile experience

I applied via Naukri.com and was interviewed in Aug 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Why we should choose you for this Job, there are many people who has shown interest in this profile, what makes you feel that you will get selected by us?

Interview Preparation Tips

Interview preparation tips for other job seekers - My advice is never show anyone down and never exaggerate that you are only best, always respect each and every person, so avoid saying that i am the best and no one is better than you. That's shows the thinking of you and it may go in a wrong way that you are selfish person. So never say your the only one and you are only best. You emphasize on your knowledge and show them how you can help them, you may not get selected but it will definitely trigger positive impact on the Interviewer and he will remember you for sure,in future your chances will increase to grab the job. Hope it helps you

I applied via Referral and was interviewed before Feb 2021. There was 1 interview round.

Round 1 - Technical 

(3 Questions)

  • Q1. Asked questions from resume, specific to me previous profile whatever was mentioned I did.
  • Q2. Also asked basic networking questions based on my resume even though after getting in the job I understand it is not required.
  • Q3. In the manager round they were mainly looking if the candidate will be a good fit based on the culture of the company and going above and beyond for the job

Interview Preparation Tips

Interview preparation tips for other job seekers - Have through knowledge about your what is mentioned in the resume

I applied via Recruitment Consultant and was interviewed in Jan 2021. There was 1 interview round.

Interview Questionnaire 

5 Questions

  • Q1. Osi layers
  • Q2. Port numbers
  • Q3. Cyber risk
  • Q4. Risk analysis
  • Q5. Cyber security

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, nobody knows everything :)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Sep 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. SAP FICO and Data Migration area
Round 3 - One-on-one 

(1 Question)

  • Q1. Critical situation and mitigation
Round 4 - HR 

(1 Question)

  • Q1. Salary negotiation
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Jun 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. SAP FICO technical details, related to AP, AR, Asset
Round 3 - One-on-one 

(1 Question)

  • Q1. Technical as well as Managerial

Interview Preparation Tips

Interview preparation tips for other job seekers - Be strong in your technical part.

Jio Interview FAQs

How many rounds are there in Jio Service Advisor interview?
Jio interview process usually has 1-2 rounds. The most common rounds in the Jio interview process are Resume Shortlist, Assignment and Telephonic Call.

Tell us how to improve this page.

Jio Service Advisor Interview Process

based on 4 interviews

Interview experience

3.3
  
Average
View more
Jio Service Advisor Salary
based on 22 salaries
₹1.4 L/yr - ₹2 L/yr
41% less than the average Service Advisor Salary in India
View more details

Jio Service Advisor Reviews and Ratings

based on 18 reviews

4.0/5

Rating in categories

3.9

Skill development

3.8

Work-life balance

3.9

Salary

3.8

Job security

3.7

Company culture

3.3

Promotions

3.8

Work satisfaction

Explore 18 Reviews and Ratings
Assistant Manager
5.4k salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Deputy Manager
3.4k salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Manager
1.8k salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Senior Executive
1.5k salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Senior Manager
1.4k salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Explore more salaries
Compare Jio with

Jio Platforms

3.5
Compare

Bharti Airtel

4.0
Compare

Vodafone Idea

4.1
Compare

Bharat Sanchar Nigam

3.9
Compare
Did you find this page helpful?
Yes No
write
Share an Interview