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Jio Service Advisor Interview Questions and Answers

Updated 6 Apr 2024

Jio Service Advisor Interview Experiences

4 interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Job Portal

Round 1 - Interview 

(2 Questions)

  • Q1. Where are you from?
  • Q2. What is your hobby

Interview Preparation Tips

Interview preparation tips for other job seekers - Be real and honest

I applied via Company Website and was interviewed in Jul 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Telephonic Call 

(1 Question)

  • Q1. Self Introdution About customer service Tell me about your work on yesterday What about your goals Why should you choose customer support

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak fluently, Clear and loudly,
Don't be panic, Make it simple

Service Advisor Interview Questions Asked at Other Companies

asked in Audi
Q1. How can you make estimate for damaged or accidental vehicle?
Q2. How do you handle a customer in a low range case in ather e-bike?
asked in Audi
Q3. How many characters in vehicle identification number?
Q4. Explain about additonal work and replace parts show him
asked in Audi
Q5. How you can setisfy a customer who sont want to get setsfied
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

Interview Preparation Tips

Interview preparation tips for other job seekers - Working in this company is blessed

I appeared for an interview in Mar 2021.

Interview Questionnaire 

1 Question

  • Q1. Recharge is done but not reflecting
  • Ans. First of all i give him to my introduction then I am asking want can i do for u nxt customer is telling is problem and i am explain each and every thing which is customer is satisfied
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Ntg bro chill and relaxe give him to 100 %

Jio interview questions for designations

 Customer Service Advisor

 (1)

 Advisor

 (9)

 Sales Advisor

 (3)

 Customer Advisor

 (1)

 Email Advisor

 (1)

 Service Engineer

 (5)

 Advisory Associate Solution Advisor

 (1)

 Customer Service

 (4)

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. Reason for relieving the previous company. Basical Aptitude test

Interview Preparation Tips

Round: Resume Shortlist
Experience: Previous profile experience

I applied via Recruitment Consultant and was interviewed before Apr 2019. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Multiple technical round questions around devops, python program development, kubernetes and linux. ( Question can be different based on job requirements)

Interview Preparation Tips

Interview preparation tips for other job seekers - Multiple technical (5 rounds) interview need some preparation.
Hr interview was formality if are really liked by technical panel you will pass hr round easily.

I applied via Referral and was interviewed before Feb 2021. There was 1 interview round.

Round 1 - Technical 

(3 Questions)

  • Q1. Asked questions from resume, specific to me previous profile whatever was mentioned I did.
  • Q2. Also asked basic networking questions based on my resume even though after getting in the job I understand it is not required.
  • Q3. In the manager round they were mainly looking if the candidate will be a good fit based on the culture of the company and going above and beyond for the job

Interview Preparation Tips

Interview preparation tips for other job seekers - Have through knowledge about your what is mentioned in the resume

I applied via Naukri.com and was interviewed in Aug 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Why we should choose you for this Job, there are many people who has shown interest in this profile, what makes you feel that you will get selected by us?

Interview Preparation Tips

Interview preparation tips for other job seekers - My advice is never show anyone down and never exaggerate that you are only best, always respect each and every person, so avoid saying that i am the best and no one is better than you. That's shows the thinking of you and it may go in a wrong way that you are selfish person. So never say your the only one and you are only best. You emphasize on your knowledge and show them how you can help them, you may not get selected but it will definitely trigger positive impact on the Interviewer and he will remember you for sure,in future your chances will increase to grab the job. Hope it helps you

I applied via Referral and was interviewed in Mar 2022. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. All basics questions which all HR asked during interviews.
  • Q2. L2VPN,l3vpn,mpbgp,ospf in details.
  • Q3. BGP attributes along with multiple live scenario issues.
  • Ans. 

    BGP attributes and live scenario issues

    • BGP attributes include AS path, next hop, local preference, etc.

    • Live scenario issues may include route flapping, blackholing, and hijacking.

    • Troubleshooting BGP issues requires analyzing logs, checking configurations, and using tools like traceroute and ping.

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Vodafone Idea Deputy Manager interview:
  • MPLS VPN
  • L2VPN
  • L3VPN
  • Bgp
  • MPLS Network
  • mpbg
  • HSRP
Interview preparation tips for other job seekers - The role you applied or team is very important to study accordingly for interview.

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Nov 2023. There were 4 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. SQL, ADOBE, PYTHON
Round 2 - Technical 

(1 Question)

  • Q1. Advance sql, Python, and Advance question on digital analytics
Round 3 - Case Study 

Case study based questions on Digital Analytics

Round 4 - HR 

(1 Question)

  • Q1. Basic Hr discussion

Jio Interview FAQs

How many rounds are there in Jio Service Advisor interview?
Jio interview process usually has 1-2 rounds. The most common rounds in the Jio interview process are Resume Shortlist, Assignment and Telephonic Call.

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Jio Service Advisor Interview Process

based on 4 interviews

Interview experience

3.3
  
Average
View more

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Jio Service Advisor Salary
based on 23 salaries
₹1.4 L/yr - ₹3.8 L/yr
25% less than the average Service Advisor Salary in India
View more details

Jio Service Advisor Reviews and Ratings

based on 19 reviews

4.1/5

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4.0

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4.0

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4.0

Salary

4.0

Job security

3.9

Company culture

3.5

Promotions

4.0

Work satisfaction

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