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Vindhya e-Info Media Customer Support Executive Interview Questions and Answers

Updated 31 Mar 2023

Vindhya e-Info Media Customer Support Executive Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. 1.General questions related to myself and BPO
  • Q2. What is sales and loans
  • Ans. 

    Sales and loans are two different financial concepts.

    • Sales refer to the process of selling goods or services in exchange for money.

    • Loans refer to the borrowing of money from a lender with the agreement to pay back the borrowed amount plus interest.

    • Sales and loans are often related as loans can be used to finance purchases made through sales.

    • Sales and loans are important for businesses as they help generate revenue and

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - asked regarding loans
whatis kyc, and what documents needs to submit for the loan

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in Dec 2023. There were 11 interview rounds.

Round 1 - Interview  

(2 Questions)

  • Q1. Tel about ur self
  • Ans. 

    I am a dedicated and experienced customer support executive with a strong background in resolving customer issues and providing excellent service.

    • Over 5 years of experience in customer support roles

    • Skilled in handling customer inquiries and complaints

    • Proficient in using CRM systems and ticketing platforms

    • Excellent communication and problem-solving skills

    • Received multiple awards for outstanding customer service

  • Answered by AI
  • Q2. Tel aboutfamily
  • Ans. 

    Family is a group of people related by blood, marriage, or adoption who support and care for each other.

    • Family provides emotional support and love.

    • Family members share common values and traditions.

    • Family can include parents, siblings, grandparents, aunts, uncles, and cousins.

    • Family dynamics can vary greatly depending on cultural norms and individual relationships.

  • Answered by AI
Round 2 - Technical 

(10 Questions)

  • Q1. Why do you want to work at this company
  • Ans. Make the role great fit for me and I love customer support
  • Answered Anonymously
  • Q2. Why do you want this job
  • Ans. I saw the social media I have always loved how you have people in different departments interact users
  • Answered Anonymously
  • Q3. What are you greatest strength
  • Ans. Working hard work and where everything is new and consanlty growing
  • Answered Anonymously
  • Q4. Why should hiring you
  • Ans. This company famous for India greatest think
  • Answered Anonymously
  • Q5. What are you leaving current job
  • Q6. What is ur current salary
  • Q7. How do u like one
  • Q8. What intrested mean
  • Ans. 

    Interest means something that arouses curiosity or concern.

    • Interest can refer to a topic or subject that someone finds fascinating or engaging.

    • It can also refer to the feeling of wanting to know more about something.

    • In the context of customer support, interest can refer to a customer's concern or inquiry about a product or service.

    • Showing genuine interest in helping customers can improve customer satisfaction and loyal

  • Answered by AI
  • Q9. How explain company
  • Q10. What Experience
Round 3 - Technical 

(7 Questions)

  • Q1. What can you expect an interview with tcs
  • Ans. I think asked interview question soft skills communications experience strength weakness how handling challenging situations
  • Answered Anonymously
  • Q2. Behaviour interview questions
  • Q3. Tell me about time you faced a challenging situation at work how to handling
  • Q4. Different types of interview
  • Q5. Technical and behavioral
  • Q6. Hr interview questions
  • Ans. Hobbies experience family background weakness strength
  • Answered Anonymously
  • Q7. Asking skills u
  • Ans. Post graduate diploma in computer application s
  • Answered Anonymously
Round 4 - Coding Test 

I don't know this coding test because I have completed my studies b.com computers

Round 5 - Assignment 

I don't know because I have studied commerce

Round 6 - Group Discussion 

Group discussion is mean important

Round 7 - Coding Test 

I don't know coding test

Round 8 - HR 

(2 Questions)

  • Q1. Why Experience job
  • Q2. What Weakness u
  • Ans. Easy attracted people and trust everyone
  • Answered Anonymously
Round 9 - HR 

(3 Questions)

  • Q1. Skills experience
  • Q2. Strength asked u
  • Q3. Family also working hard
Round 10 - Assignment 

I don't know assignment

Round 11 - Coding Test 

No this answer because I have complete my graduation b.com

Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me About Yourself
Round 2 - Aptitude Test 

How to collect data for free?

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. What is Social media?
  • Ans. 

    Social media refers to online platforms and websites that allow users to create and share content, connect with others, and engage in social networking.

    • Social media platforms include Facebook, Twitter, Instagram, LinkedIn, and TikTok.

    • Users can share photos, videos, and text posts on social media.

    • Social media allows for real-time communication and interaction with others.

    • Businesses use social media for marketing, custom...

  • Answered by AI
  • Q2. About native places?good thing or bad thing
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself? Tell me why you want this process? What was your previous experiences?
  • Q2. Why did you left your past job? What are your expectations from this Job?
Round 3 - One-on-one 

(1 Question)

  • Q1. Why you want this role? Will you manage travelling to our office everyday? What is your salary expectation?

Interview Preparation Tips

Topics to prepare for Epicenter Technologies Customer Support Executive interview:
  • Average Communication Skills
Interview preparation tips for other job seekers - Dont work here more than 1year, gather experience & upskill yourself with Advanced Excel, SQL, Data Analytics tools & please switch to Operations Field or Data Analytics Field. Atleast try to switch in Operations Field. If you dont have Graduation, please do correspondence Graduation in any stream, till then work in BPOs. The salary scale in this company is very very very low
Round 1 - HR 

(3 Questions)

  • Q1. Introduction & qualification
  • Q2. Tell me about your self
  • Q3. Experience&this is defferent field from ur experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident ur self & reply all questions cold ,be confident
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Respond to a particular scenario where the customer is dissatisfied and we are trying to make it right

Interview Preparation Tips

Interview preparation tips for other job seekers - They are really looking at grammar and communication. Confidence is the key!
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jul 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Introduction on myself
  • Q2. My hobby details and favourite job in free time
Round 3 - Maneger Round 

(3 Questions)

  • Q1. Introduction on myself
  • Q2. Question related my city
  • Q3. Question related my hobby
Round 4 - Client Interview 

(2 Questions)

  • Q1. Introduction on myself
  • Q2. Question related the process

Interview Preparation Tips

Interview preparation tips for other job seekers - You can join Globiva but don't ask for promotion and salary hike together as you will get any of those.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Feb 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Self introduction and previous work experience
Round 3 - Aptitude Test 

It was related to grammar and scenarios to assist customers

Round 4 - One-on-one 

(2 Questions)

  • Q1. About shifts and leaves
  • Q2. Where do you see you in next five years?

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company related to work and environment but administration is not so good
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Introduction, salary expectation and checked confidence.
Round 3 - Technical 

(1 Question)

  • Q1. She gave me one scenario about 1 topic and I have to just give the answer that was google meet test.

Interview Preparation Tips

Topics to prepare for NSB Bpo Solutions Customer Support Executive interview:
  • How lockdown affect your life.
  • Tell me about your daily routin

Vindhya e-Info Media Interview FAQs

How many rounds are there in Vindhya e-Info Media Customer Support Executive interview?
Vindhya e-Info Media interview process usually has 2 rounds. The most common rounds in the Vindhya e-Info Media interview process are Resume Shortlist and HR.
How to prepare for Vindhya e-Info Media Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Vindhya e-Info Media. The most common topics and skills that interviewers at Vindhya e-Info Media expect are Communication Skills, voice process, customer support, Domestic BPO and English.

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Vindhya e-Info Media Customer Support Executive Salary
based on 78 salaries
₹1.1 L/yr - ₹3 L/yr
36% less than the average Customer Support Executive Salary in India
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Vindhya e-Info Media Customer Support Executive Reviews and Ratings

based on 27 reviews

4.0/5

Rating in categories

3.1

Skill development

3.5

Work-Life balance

2.9

Salary & Benefits

3.7

Job Security

3.6

Company culture

2.9

Promotions/Appraisal

3.1

Work Satisfaction

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