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NSB Bpo Solutions Customer Support Executive Interview Questions and Answers

Updated 12 Apr 2023

NSB Bpo Solutions Customer Support Executive Interview Experiences

2 interviews found

Round 1 - HR 

(3 Questions)

  • Q1. Introduction & qualification
  • Q2. Tell me about your self
  • Q3. Experience&this is defferent field from ur experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident ur self & reply all questions cold ,be confident
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Introduction, salary expectation and checked confidence.
Round 3 - Technical 

(1 Question)

  • Q1. She gave me one scenario about 1 topic and I have to just give the answer that was google meet test.

Interview Preparation Tips

Topics to prepare for NSB Bpo Solutions Customer Support Executive interview:
  • How lockdown affect your life.
  • Tell me about your daily routin

Customer Support Executive Interview Questions Asked at Other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they ... read more
Q2. If customer is angry how can you make him understand
Q3. Customer satisfaction how can you provide.
Q4. Do you have aadhaar card with phone number linked with it?
Q5. 1.what is customer support?

Interview questions from similar companies

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Relevant Experience
  • Q2. Working hours and compensation
Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - Assignment 

Essay writing and english typing test

Interview Preparation Tips

Interview preparation tips for other job seekers - Stringent with salary. Horrible leave policy. No work life balance. Over exploitative nature. Not even a decent place to work at. Not a good company to work for.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed before May 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

It included versant test

Round 2 - Assignment 

Assignemnt to write a essay about any provided topic

Round 3 - One-on-one 

(1 Question)

  • Q1. It was a technical operations round
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. In which role do we have vacancy semi voice or the voice
  • Q2. Non voice like backend executive

Interview Preparation Tips

Interview preparation tips for other job seekers - If your take the online interview I am ready take or else face to face
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Feb 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Self introduction and previous work experience
Round 3 - Aptitude Test 

It was related to grammar and scenarios to assist customers

Round 4 - One-on-one 

(2 Questions)

  • Q1. About shifts and leaves
  • Q2. Where do you see you in next five years?

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company related to work and environment but administration is not so good
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself
Round 3 - HR 

(1 Question)

  • Q1. See your communication skills are you a good listener or not your customer support skills
Round 4 - Listening and speaking test 

(1 Question)

  • Q1. Cool & be calm it will be very easy you have to score 58 out of 80 . And it will be conducted in their office.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident!
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Self Intro and experience
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Respond to a particular scenario where the customer is dissatisfied and we are trying to make it right

Interview Preparation Tips

Interview preparation tips for other job seekers - They are really looking at grammar and communication. Confidence is the key!

NSB Bpo Solutions Interview FAQs

How many rounds are there in NSB Bpo Solutions Customer Support Executive interview?
NSB Bpo Solutions interview process usually has 2-3 rounds. The most common rounds in the NSB Bpo Solutions interview process are Resume Shortlist, HR and Technical.
How to prepare for NSB Bpo Solutions Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at NSB Bpo Solutions. The most common topics and skills that interviewers at NSB Bpo Solutions expect are Domestic BPO, inbound voice process, voice process, Telecalling and cce.
What are the top questions asked in NSB Bpo Solutions Customer Support Executive interview?

Some of the top questions asked at the NSB Bpo Solutions Customer Support Executive interview -

  1. She gave me one scenario about 1 topic and I have to just give the answer that ...read more
  2. Experience&this is defferent field from ur experie...read more
  3. Introduction & qualificat...read more

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NSB Bpo Solutions Customer Support Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more
NSB Bpo Solutions Customer Support Executive Salary
based on 20 salaries
₹1.7 L/yr - ₹3.5 L/yr
19% less than the average Customer Support Executive Salary in India
View more details

NSB Bpo Solutions Customer Support Executive Reviews and Ratings

based on 8 reviews

2.0/5

Rating in categories

2.3

Skill development

2.0

Work-life balance

1.6

Salary

2.2

Job security

2.0

Company culture

1.8

Promotions

2.1

Work satisfaction

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