NSB Bpo Solutions Electrical Engineer Interview Questions and Answers

Q1. Self disscussion
Add your answer

Had a discussion on the Excel related topics as well as the automation of the reports where manual intervention is required.

Q1. SELF INTRO OF MYSELF
Add your answer

Excel test with the macro test

Q1. Self intro of myself
Ans. 
A detail-oriented MIS Executive with a strong background in data management and analysis, dedicated to optimizing business processes.
• Educational Background: Bachelor's degree in Information Systems, focusing on data analytics.

• Professional Experience: Over 3 years of experience in managing databases and generating reports for decision-making.

• Technical Skills: Proficient in SQL, Excel, and data visualization tools like T...read more
Answered by AI
Add your answer

Q1. Tell me about yourself
Ans. 
I am a customer care executive with excellent communication skills and a passion for helping others.
• I have over 5 years of experience in customer service roles, where I have honed my problem-solving and interpersonal skills.

• I am skilled in handling customer inquiries, resolving complaints, and providing exceptional service.

• I have a proven track record of maintaining high customer satisfaction ratings and exceeding perf...read more
Answered by AI
Add your answer
Q2. Work experience last job done
Ans. 
I worked as a customer care executive at XYZ company for 2 years.
• Handled customer inquiries and complaints via phone, email, and chat

• Provided product information and resolved customer issues

• Maintained accurate records of customer interactions and transactions

• Collaborated with other departments to ensure customer satisfaction

• Received positive feedback from customers for excellent service
Answered by AI
Add your answer

Grammer test and hearing test writing test for international proceds

Q1. Tell me something about yourself ?
Add your answer
Q2. Tell me something about Delhi Metro?
Ans. 
Delhi Metro is a rapid transit system serving Delhi and its satellite cities.
• Delhi Metro is the largest metro network in India.

• It has a total length of over 389 kilometers.

• The metro system consists of six lines and 285 stations.

• It is known for its punctuality, cleanliness, and safety.

• Delhi Metro has significantly reduced traffic congestion and pollution in the city.

• It is a popular mode of transportation for daily commu
Answered by AI
Add your answer

Q1. Introduce yourself
Add your answer
Q2. Why do you want to join this company ?
Add your answer
Q3. Tell me something about social media ?
Ans. 
Social media refers to online platforms where users can create and share content, connect with others, and engage in virtual communities.
• Social media allows users to share photos, videos, and updates with their network of friends and followers.

• Popular social media platforms include Facebook, Instagram, Twitter, and LinkedIn.

• Businesses use social media for marketing, customer service, and building brand awareness.

• Social...read more
Answered by AI
Add your answer

Q1. Introduce yourself
Add your answer
Q2. What is customer service ?
Ans. 
Customer service is the assistance and support provided to customers before, during, and after a purchase.
• Customer service involves addressing customer inquiries, resolving issues, and providing guidance.

• It focuses on ensuring customer satisfaction and building positive relationships.

• Examples include answering phone calls, responding to emails, and offering product recommendations.

• Good customer service can lead to cust...read more
Answered by AI
Add your answer
Q3. What is bpo ?
Ans. 
BPO stands for Business Process Outsourcing, where a company contracts out specific business tasks to a third-party provider.
• BPO involves outsourcing non-core business functions such as customer service, technical support, and data entry.

• Companies often use BPO to reduce costs, improve efficiency, and focus on their core competencies.

• Examples of BPO companies include Teleperformance, Convergys, and Accenture.
Answered by AI
View 1 more answer