Vertex Cosmos Customer Care Executive Interview Questions and Answers

Group Discussion about your knowledge and process

Q1. Tell me about your self
Ans. 
I am a dedicated and empathetic customer care executive with a strong background in resolving customer issues and providing exceptional service.
• Experienced in handling customer inquiries and complaints

• Skilled in de-escalating tense situations and finding solutions

• Strong communication and interpersonal skills

• Ability to multitask and prioritize effectively
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Q2. Baic details and experience.
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Q3. Salary expected
Ans. 
I am looking for a competitive salary based on my experience and skills.
• I am open to discussing salary based on the responsibilities and expectations of the role.

• I have researched the average salary range for Customer Care Executives in this industry.

• I am looking for a salary that reflects my qualifications and contributions to the company.

• I am flexible and willing to negotiate based on the overall compensation package
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Q1. Tell me about your self?
Ans. Just tell all true about yourself.
Answered by Vikram Singh
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Q2. What is your typing speed?
Ans. 
My typing speed is 80 words per minute.
• I have a typing speed of 80 words per minute.

• I am proficient in touch typing and can accurately type at a fast pace.

• I have experience in handling customer queries and providing quick responses through efficient typing skills.
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Q3. Can you speak Hindi, English, and Chhattisgarhi?
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Q1. First alls friend introduction and and give good education and any doubt talked the traning coach and if any issue
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Q1. Tell about your self
Ans. 
I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.
• 5 years of experience in customer care

• Skilled in resolving customer issues

• Strong communication and problem-solving skills

• Empathetic and patient approach towards customers

• Received multiple awards for excellent customer service
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Q2. Tell me about previous job experience
Ans. 
I have 2 years of experience as a Customer Care Executive in a telecommunications company.
• Handled customer inquiries via phone, email, and chat

• Resolved customer complaints and issues in a timely manner

• Provided product information and assistance to customers

• Maintained customer records and updated databases

• Collaborated with other departments to ensure customer satisfaction
Answered by AI
Add your answer

Group Discussion about your knowledge and process

Q1. Tell me about your self
Ans. 
I am a dedicated and empathetic customer care executive with a strong background in resolving customer issues and providing exceptional service.
• Experienced in handling customer inquiries and complaints

• Skilled in de-escalating tense situations and finding solutions

• Strong communication and interpersonal skills

• Ability to multitask and prioritize effectively
Answered by AI
Add your answer
Q2. Baic details and experience.
Add your answer
Q3. Salary expected
Ans. 
I am looking for a competitive salary based on my experience and skills.
• I am open to discussing salary based on the responsibilities and expectations of the role.

• I have researched the average salary range for Customer Care Executives in this industry.

• I am looking for a salary that reflects my qualifications and contributions to the company.

• I am flexible and willing to negotiate based on the overall compensation package
Answered by AI
Add your answer

Q1. Tell me about your self?
Ans. Just tell all true about yourself.
Answered by Vikram Singh
Add your answer
Q2. What is your typing speed?
Ans. 
My typing speed is 80 words per minute.
• I have a typing speed of 80 words per minute.

• I am proficient in touch typing and can accurately type at a fast pace.

• I have experience in handling customer queries and providing quick responses through efficient typing skills.
Answered by AI
View 1 more answer
Q3. Can you speak Hindi, English, and Chhattisgarhi?
View 1 more answer