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Vertex Cosmos Voice Process Executive Interview Questions and Answers
Vertex Cosmos Voice Process Executive Interview Experiences
1 interview found
Anonymous
Selected
(1 Question)
- Q1. Tell me about your self
Interview questions from similar companies
(1 Question)
- Q1. First alls friend introduction and and give good education and any doubt talked the traning coach and if any issue
Interview Preparation Tips
Selected
I applied via Referral and was interviewed in Nov 2022. There were 2 interview rounds.
(3 Questions)
- Q1. Tell me about your self?
- Ans. Just tell all true about yourself.
- Q2. What is your typing speed?
- Ans.
My typing speed is 80 words per minute.
I have a typing speed of 80 words per minute.
I am proficient in touch typing and can accurately type at a fast pace.
I have experience in handling customer queries and providing quick responses through efficient typing skills.
- Q3. Can you speak Hindi, English, and Chhattisgarhi?
Interview Preparation Tips
Selected
I applied via WorkIndia and was interviewed in Sep 2024. There was 1 interview round.
(2 Questions)
- Q1. Tell about your self
- Ans.
I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.
5 years of experience in customer care
Skilled in resolving customer issues
Strong communication and problem-solving skills
Empathetic and patient approach towards customers
Received multiple awards for excellent customer service
- Q2. Tell me about previous job experience
- Ans.
I have 2 years of experience as a Customer Care Executive in a telecommunications company.
Handled customer inquiries via phone, email, and chat
Resolved customer complaints and issues in a timely manner
Provided product information and assistance to customers
Maintained customer records and updated databases
Collaborated with other departments to ensure customer satisfaction
I applied via Walk-in and was interviewed in Jul 2021. There were 3 interview rounds.
Interview Questionnaire
5 Questions
- Q1. Normal Interview questions
- Q2. What's your name
- Q3. Any experience
- Q4. Basic computer knowledge
- Q5. What's your Typing speed
- Ans.
My typing speed is 70 words per minute.
I have been practicing typing regularly to improve my speed.
I am comfortable typing on both a keyboard and a touchscreen device.
I am able to type accurately without looking at the keyboard.
I have experience typing in various formats such as emails, documents, and chat messages.
Interview Preparation Tips
Normal beard / clean shave
Confidence
Selected
I applied via Approached by Company and was interviewed in Apr 2024. There were 2 interview rounds.
Group Discussion about your knowledge and process
(3 Questions)
- Q1. Tell me about your self
- Ans.
I am a dedicated and empathetic customer care executive with a strong background in resolving customer issues and providing exceptional service.
Experienced in handling customer inquiries and complaints
Skilled in de-escalating tense situations and finding solutions
Strong communication and interpersonal skills
Ability to multitask and prioritize effectively
- Q2. Baic details and experience.
- Q3. Salary expected
- Ans.
I am looking for a competitive salary based on my experience and skills.
I am open to discussing salary based on the responsibilities and expectations of the role.
I have researched the average salary range for Customer Care Executives in this industry.
I am looking for a salary that reflects my qualifications and contributions to the company.
I am flexible and willing to negotiate based on the overall compensation package
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Apr 2021. There were 2 interview rounds.
(2 Questions)
- Q1. Basics of python, project related questions
- Q2. Basic SQL, few simple problem solving questions
(2 Questions)
- Q1. Interests, hobbies ,general HR questions
- Q2. Expected hike, salary, work timings preferred
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Mar 2021. There were 3 interview rounds.
Interview Questionnaire
3 Questions
- Q1. SQL window functions
- Q2. Basic SQL queries
- Q3. Basic Power BI
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Jul 2021. There were 3 interview rounds.
Interview Questionnaire
5 Questions
- Q1. Given an input string "neeraj chopra" Write Python code to get output string as "jareen arpohc".
- Ans.
The Python code to get the output string as 'jareen arpohc' from the input string 'neeraj chopra' is provided.
Split the input string into individual words
Reverse each word
Join the reversed words with a space in between
- Q2. Given a list of 10 numbers. Write a code to list only even numbers out of the original list.
- Ans.
Code to list even numbers from a given list of 10 numbers.
Loop through the list of numbers
Check if each number is even using the modulo operator
If the number is even, add it to a new list of even numbers
Return the new list of even numbers
- Q3. SQL queries using Window Functions Rank() , Dense Rank() etc
- Q4. Reversal of string in python code
- Ans.
Reversing a string in Python code
Use slicing to reverse the string
Use the built-in function 'reversed()'
Convert the string to a list, reverse it, and then join it back to a string
- Q5. SQL queries in general.
Interview Preparation Tips
Basic Python , SQL knowledge is enough to crack the interviews.
Skills evaluated in this interview
I applied via Naukri.com and was interviewed before Jan 2021. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. 1. What is BPO ?
- Ans.
BPO stands for Business Process Outsourcing.
It involves contracting a third-party service provider to handle specific business processes.
Common BPO services include customer service, technical support, and back-office operations.
BPO can help companies save costs and improve efficiency.
Examples of BPO companies include Accenture, IBM, and Infosys.
- Q2. 2. Why you want this job ?
- Q3. 3. What is 8% of 120
- Ans.
8% of 120 is 9.6
To calculate 8% of 120, multiply 120 by 0.08
The answer is 9.6
Interview Preparation Tips
Make yourself strong.
Be confident.
Vertex Cosmos Interview FAQs
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Vertex Cosmos Interviews By Designations
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Vertex Cosmos Voice Process Executive Interview Process
based on 1 interview
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