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Vertex Cosmos C.S.A Interview Questions and Answers

Updated 2 Nov 2022

Vertex Cosmos C.S.A Interview Experiences

1 interview found

C.S.A Interview Questions & Answers

user image Anonymous

posted on 2 Nov 2022

I applied via Walk-in and was interviewed in May 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Introduction Previous job
  • Q2. About social media About e commerce

Interview Preparation Tips

Interview preparation tips for other job seekers - Very good environments for job vcosmos people are very good and friendly environment

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via WorkIndia and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell about your self
  • Ans. 

    I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.

    • 5 years of experience in customer care

    • Skilled in resolving customer issues

    • Strong communication and problem-solving skills

    • Empathetic and patient approach towards customers

    • Received multiple awards for excellent customer service

  • Answered by AI
  • Q2. Tell me about previous job experience
  • Ans. 

    I have 2 years of experience as a Customer Care Executive in a telecommunications company.

    • Handled customer inquiries via phone, email, and chat

    • Resolved customer complaints and issues in a timely manner

    • Provided product information and assistance to customers

    • Maintained customer records and updated databases

    • Collaborated with other departments to ensure customer satisfaction

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Apr 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

Group Discussion about your knowledge and process

Round 2 - HR 

(3 Questions)

  • Q1. Tell me about your self
  • Ans. 

    I am a dedicated and empathetic customer care executive with a strong background in resolving customer issues and providing exceptional service.

    • Experienced in handling customer inquiries and complaints

    • Skilled in de-escalating tense situations and finding solutions

    • Strong communication and interpersonal skills

    • Ability to multitask and prioritize effectively

  • Answered by AI
  • Q2. Baic details and experience.
  • Q3. Salary expected
  • Ans. 

    I am looking for a competitive salary based on my experience and skills.

    • I am open to discussing salary based on the responsibilities and expectations of the role.

    • I have researched the average salary range for Customer Care Executives in this industry.

    • I am looking for a salary that reflects my qualifications and contributions to the company.

    • I am flexible and willing to negotiate based on the overall compensation package

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Very nice
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Tell me about your self?
  • Ans. Just tell all true about yourself.
  • Answered by Vikram Singh
  • Q2. What is your typing speed?
  • Ans. 

    My typing speed is 80 words per minute.

    • I have a typing speed of 80 words per minute.

    • I am proficient in touch typing and can accurately type at a fast pace.

    • I have experience in handling customer queries and providing quick responses through efficient typing skills.

  • Answered by AI
  • Q3. Can you speak Hindi, English, and Chhattisgarhi?

Interview Preparation Tips

Interview preparation tips for other job seekers - Know basic knowledge of computers and focus on typing speed.
Round 1 - One-on-one 

(1 Question)

  • Q1. First alls friend introduction and and give good education and any doubt talked the traning coach and if any issue

Interview Preparation Tips

Interview preparation tips for other job seekers - Good industry BPO Life Style and great future But heavy hard work

I applied via Walk-in and was interviewed in Jul 2021. There were 3 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. Normal Interview questions
  • Q2. What's your name
  • Q3. Any experience
  • Q4. Basic computer knowledge
  • Q5. What's your Typing speed
  • Ans. 

    My typing speed is 70 words per minute.

    • I have been practicing typing regularly to improve my speed.

    • I am comfortable typing on both a keyboard and a touchscreen device.

    • I am able to type accurately without looking at the keyboard.

    • I have experience typing in various formats such as emails, documents, and chat messages.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Normal dressup
Normal beard / clean shave
Confidence

Vertex Cosmos Interview FAQs

How many rounds are there in Vertex Cosmos C.S.A interview?
Vertex Cosmos interview process usually has 2 rounds. The most common rounds in the Vertex Cosmos interview process are Resume Shortlist and One-on-one Round.

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based on 1 Vertex Cosmos interview
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Vertex Cosmos C.S.A Reviews and Ratings

based on 4 reviews

1.0/5

Rating in categories

1.2

Skill development

1.0

Work-Life balance

2.9

Salary & Benefits

1.0

Job Security

1.0

Company culture

1.0

Promotions/Appraisal

1.4

Work Satisfaction

Explore 4 Reviews and Ratings
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