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I applied via Referral and was interviewed in May 2022. There were 4 interview rounds.
All selfish about introduction
Resume
I applied via Referral and was interviewed in Feb 2021. There were 3 interview rounds.
A head cashier is responsible for overseeing cashiers, managing cash transactions, and ensuring accurate financial records.
Oversees and manages cashiers
Handles cash transactions
Ensures accurate financial records
Provides customer service and resolves issues
Trains and supervises cashiers
Prepares cash reports and deposits
Customers may get angry due to various reasons such as long wait times, incorrect pricing, or poor customer service.
Long wait times at checkout
Incorrect pricing or scanning errors
Poor customer service or rude behavior from staff
Out of stock items or unmet expectations
Issues with returns or refunds
Some items that customers are not currently offered in the point of sale system.
Gift cards for other retailers
Customized loyalty programs
Digital receipts
Product recommendations based on past purchases
If a customer's payment is made through card and they do not come to collect it, I would follow the store's policy for handling unclaimed items.
Check the store's policy on handling unclaimed items paid for by card
Attempt to contact the customer using the contact information provided during the transaction
Hold onto the item for a specified period of time before taking further action, such as returning the payment or don
Remove expired goods from shelves, mark down prices if necessary, and dispose of properly.
Immediately remove expired goods from shelves to prevent customers from purchasing them
Check if there is a policy in place for marking down prices on expired goods
Dispose of expired goods properly according to store guidelines
Communicate with management about the situation and any necessary actions
I would discreetly observe the individual to gather evidence, then report the incident to a manager for further action.
Observe the individual discreetly to gather evidence
Report the incident to a manager immediately
Do not confront the individual directly
I would politely ask the customer for the reason for the return, check the store's return policy, and process the return accordingly.
Politely ask the customer for the reason for the return
Check the store's return policy to ensure the item is eligible for return
Process the return by following the store's procedures
Offer an exchange or refund based on the store's policy
I would efficiently serve each customer in line while maintaining a positive attitude and ensuring accuracy in transactions.
Acknowledge the line and assure customers that you will assist them shortly
Work quickly and efficiently to process transactions
Maintain a positive and friendly attitude towards customers
Call for backup if the line is too long or if there are complex transactions to handle
I would remain calm, listen to their concerns, and try to find a solution to address their issue.
Remain calm and composed
Listen actively to the customer's concerns
Apologize for any inconvenience caused
Offer a solution or escalate to a manager if necessary
I applied via AmbitionBox and was interviewed in Jan 2022. There were 3 interview rounds.
I am an experienced head cashier with strong leadership skills and a passion for providing excellent customer service.
Experienced head cashier
Strong leadership skills
Passionate about customer service
My family background is diverse and has shaped my values and work ethic.
My parents come from different cultural backgrounds, which has exposed me to different perspectives and traditions.
I have siblings who have pursued various careers, inspiring me to work hard and explore different opportunities.
My family has always emphasized the importance of education and continuous learning.
We have a strong sense of community and...
My family background is diverse and multicultural, with members from different countries and ethnicities.
My parents are from different countries, which has exposed me to different cultures and traditions.
I have relatives who speak multiple languages, allowing me to learn and appreciate different ways of communication.
My family values diversity and inclusivity, which has shaped my perspective on working with people from...
I applied via Walk-in and was interviewed in Jul 2023. There were 6 interview rounds.
Banking and cash management card management
Work experience and
Knowledge for work and team management
I applied via Walk-in and was interviewed in Oct 2022. There were 5 interview rounds.
1 currently work organizations information
2 previous post experience
Some time we have faced, same situation that time how we can perform and satisfied to customers. This are most important
To implement new software, we need to follow a structured process that includes planning, testing, and training.
Identify the need for new software and its requirements
Research and evaluate different software options
Plan the implementation process, including timelines and resources
Test the software thoroughly before deployment
Train employees on how to use the new software
Monitor and evaluate the software's performance r
I appeared for an interview in Jul 2017.
I applied via Referral and was interviewed in Apr 2022. There were 2 interview rounds.
I applied via Referral
Multipal choice question
Coding test only they are asking
Assessment test only they are asking
Case study only asking
Group discussion only they are asking
Coding test only for asking
Case study only asking
Assignment only they asking
based on 23 reviews
Rating in categories
Store Manager
114
salaries
| ₹2.5 L/yr - ₹6.5 L/yr |
Assistant Store Manager
104
salaries
| ₹2.4 L/yr - ₹4.1 L/yr |
Head Cashier
48
salaries
| ₹1 L/yr - ₹2.5 L/yr |
Retail Store Manager
39
salaries
| ₹3 L/yr - ₹5.3 L/yr |
Assistant Manager
23
salaries
| ₹2.2 L/yr - ₹6.6 L/yr |
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