V-bazaar Retail Company Secretary Interview Questions and Answers

Based on aptitude and retail

Group of 12 people.. in which there is filtration after 3 minute

Q1. Introduction, why should we hire your, your salary expectation
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Q2. Salary expectation
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Q1. About your last working
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Q2. About your experience
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Q1. Tell me something about yourself
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Q2. What are customer gets angry
Ans. 
Customers may get angry due to various reasons such as long wait times, incorrect pricing, or poor customer service.
• Long wait times at checkout

• Incorrect pricing or scanning errors

• Poor customer service or rude behavior from staff

• Out of stock items or unmet expectations

• Issues with returns or refunds
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Q3. What are customer not currently offer in pos
Ans. 
Some items that customers are not currently offered in the point of sale system.
• Gift cards for other retailers

• Customized loyalty programs

• Digital receipts

• Product recommendations based on past purchases
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Q4. What will do you if you are asked to make extra sales from tha store
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Q1. What will do you if tha customer payment is made through card and does not came to you
Ans. 
If a customer's payment is made through card and they do not come to collect it, I would follow the store's policy for handling unclaimed items.
• Check the store's policy on handling unclaimed items paid for by card

• Attempt to contact the customer using the contact information provided during the transaction

• Hold onto the item for a specified period of time before taking further action, such as returning the payment or don
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Q2. What to do if there are expired goods the store
Ans. 
Remove expired goods from shelves, mark down prices if necessary, and dispose of properly.
• Immediately remove expired goods from shelves to prevent customers from purchasing them

• Check if there is a policy in place for marking down prices on expired goods

• Dispose of expired goods properly according to store guidelines

• Communicate with management about the situation and any necessary actions
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Q3. If your manager asks you for extra time
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Q4. And if you are called for any shift what will you do
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Q5. What will do you if someone is stealing coins in the store
Ans. 
I would discreetly observe the individual to gather evidence, then report the incident to a manager for further action.
• Observe the individual discreetly to gather evidence

• Report the incident to a manager immediately

• Do not confront the individual directly
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Q6. What will you do if there is an offer on an item and there is no offer on it
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Q7. What will you do if the customer wants to return some item
Ans. 
I would politely ask the customer for the reason for the return, check the store's return policy, and process the return accordingly.
• Politely ask the customer for the reason for the return

• Check the store's return policy to ensure the item is eligible for return

• Process the return by following the store's procedures

• Offer an exchange or refund based on the store's policy
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Q8. What do you do if there is a line at your counter
Ans. 
I would efficiently serve each customer in line while maintaining a positive attitude and ensuring accuracy in transactions.
• Acknowledge the line and assure customers that you will assist them shortly

• Work quickly and efficiently to process transactions

• Maintain a positive and friendly attitude towards customers

• Call for backup if the line is too long or if there are complex transactions to handle
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Q9. And if the customer gets angry at you
Ans. 
I would remain calm, listen to their concerns, and try to find a solution to address their issue.
• Remain calm and composed

• Listen actively to the customer's concerns

• Apologize for any inconvenience caused

• Offer a solution or escalate to a manager if necessary
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Q10. Ha kha k aya hai j
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Q11. Jab hai hai to kya
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Q12. Agar Apka Khuch
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Q1. Hate me ata ha
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Q2. Ab Tum kya karoge
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Q3. Hana khich nhi kare
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Q1. Tell me about yourself.
Ans. 
I am an experienced head cashier with strong leadership skills and a passion for providing excellent customer service.
• Experienced head cashier

• Strong leadership skills

• Passionate about customer service
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Q2. What is your family background?
Ans. 
My family background is diverse and has shaped my values and work ethic.
• My parents come from different cultural backgrounds, which has exposed me to different perspectives and traditions.

• I have siblings who have pursued various careers, inspiring me to work hard and explore different opportunities.

• My family has always emphasized the importance of education and continuous learning.

• We have a strong sense of community and...read more
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Q3. Whah is your family background
Ans. 
My family background is diverse and multicultural, with members from different countries and ethnicities.
• My parents are from different countries, which has exposed me to different cultures and traditions.

• I have relatives who speak multiple languages, allowing me to learn and appreciate different ways of communication.

• My family values diversity and inclusivity, which has shaped my perspective on working with people from...read more
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Q1. Hi sir my name is pulugu lakshmi sailaja I am from Vijayawada My negative please annavaram est godavari district I completed B.A Present iam working now reliance smart My career started in 2013 in more sup...read more
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Q2. Total 10 years ago .any requirement please contact my number XXXXX My skills development I think the job should change
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Q1. Tell me about yourself ?
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Q2. Why you want to join Future group.
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Q3. What is your experience ?
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Q1. What is your work profile?
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Q2. What is your monthly & annualy sale?
Ans. 
I am currently overseeing monthly sales of $100,000 and annual sales of $1.2 million.
• Monthly sales: $100,000

• Annual sales: $1.2 million

• Consistent growth in sales over the past year

• Implemented new sales strategies resulting in increased revenue
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Q3. How to control srink in your store?
Ans. 
To control shrink in a store, implement strict inventory management procedures, conduct regular audits, train staff on theft prevention, and utilize security measures.
• Implement strict inventory management procedures to track all products entering and leaving the store.

• Conduct regular audits to identify any discrepancies or missing items in the inventory.

• Train staff on theft prevention techniques and the importance of r...read more
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Q4. How many SKU in your store?
Ans. 
Approximately 10,000 SKUs in the store.
• The store carries a wide variety of products, resulting in a high number of SKUs.

• SKUs include different sizes, colors, and variations of products.

• Examples of SKUs include different flavors of snacks, various sizes of clothing items, and multiple models of electronics.
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Q1. Tell me about yourself
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Q1. Ask for brief introduction and last job profile.
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