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Unity Small Finance Bank Customer Relationship Manager Interview Questions and Answers

Updated 19 May 2025

Unity Small Finance Bank Customer Relationship Manager Interview Experiences

1 interview found

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before May 2024, where I was asked the following questions.

  • Q1. Kitna durr tak jaoge ?
  • Q2. Kitna loge ?
  • Ans. 

    My salary expectations are based on industry standards, my experience, and the value I can bring to the company.

    • Research industry standards: For example, average salaries for CRM roles in my region.

    • Consider my experience: I have 5 years in customer relationship management, which adds value.

    • Highlight potential contributions: I can improve customer retention rates, which directly impacts revenue.

  • Answered by AI
  • Q3. Kitna ghanta kam karoge ?
  • Q4. Yaha parmotion nahi milega kamm kar loge ?
  • Ans. 

    I believe in growth through experience and contribution, regardless of title or promotion opportunities.

    • Focus on skill development: For example, I can take online courses to enhance my customer relationship skills.

    • Value of experience: Working in a role without promotion can provide valuable insights into customer needs and preferences.

    • Contribution to team: I can contribute to team success by sharing knowledge and suppo...

  • Answered by AI
  • Q5. Yaha increment nahi hota ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't join this company please 🙏🥺

Top trending discussions

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Interview Hub
1w (edited)
anshitanegi
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ex -
Planet Spark
When HR’s Chinese English made me drop the interview!
So, I talked to the HR yesterday about the interview. I asked Please send me the location But their English… bro I was shocked! It was like talking to someone jisne english nahi kuch ar hi seekh liya ho, if the HR’s English is this I can only imagine the rest of the company I decided to drop the interview with this chinese english😶‍🌫️
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Interview Questionnaire 

2 Questions

  • Q1. Your experiance regarding finance sector wht we doing hear for process.
  • Ans. 

    I have extensive experience in the finance sector and I am here to contribute my expertise to the process.

    • I have worked in the finance sector for over 10 years, gaining in-depth knowledge of various financial products and services.

    • I have successfully managed a portfolio of high net worth clients, providing them with personalized financial solutions.

    • I have a strong understanding of risk management and compliance regulat...

  • Answered by AI
  • Q2. Wht was the basics things to underatand a customer. and give the better suggestion to the customer
  • Ans. 

    Understanding a customer involves active listening, empathy, and tailored solutions to meet their needs effectively.

    • Active Listening: Pay attention to what the customer says to understand their needs. For example, if a customer mentions financial stress, explore budget-friendly options.

    • Empathy: Show understanding of the customer's feelings and situation. If a customer is anxious about investments, reassure them with da...

  • Answered by AI

Customer Relationship Manager Interview Questions Asked at Other Companies

Q1. Tell me about your previous experience, including any flaws and y ... read more
asked in IKEA
Q2. What are the values of IKEA, which value aligns with you the most ... read more
Q3. What are the best strategies to achieve positive results in a one ... read more
Q4. How can new policies and updates be explained effectively to ensu ... read more
Q5. If a customer repeatedly calls you and starts shouting, what woul ... read more

I applied via Naukri.com and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about business achievement
  • Ans. 

    I successfully led a team to acquire a major client, resulting in a significant increase in revenue.

    • Led a team to secure a contract with a Fortune 500 company, generating $1 million in annual revenue

    • Implemented a strategic sales plan that resulted in a 20% increase in client base

    • Negotiated a successful partnership with a key industry player, leading to a 30% market share growth

  • Answered by AI
  • Q2. Tell me about your experience
  • Q3. Explain in detail, how your experience Will help to bring business
  • Ans. 

    My experience as a Relationship Manager will help bring business by leveraging my strong networking skills, deep understanding of client needs, and proven track record of building and maintaining successful client relationships.

    • I have a vast network of contacts in the industry which I can tap into to generate leads and referrals.

    • I have a deep understanding of client needs and can tailor my approach to meet their specif...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, answer with smile

Interview Questionnaire 

1 Question

  • Q1. Advice

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are attending interview be good listener and understand what is expected from you ..you should be very clear and positive towards your approach.. Also share your milestones and achievement you have created in your past role.

I applied via Naukri.com and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. 1.How can you acquire business from market.
  • Q2. Why do you opted ESAF
  • Q3. What are your achievements

Interview Preparation Tips

Interview preparation tips for other job seekers - It is a growing organization and if we prove ourselves definately we will grow jn career.

I applied via Referral and was interviewed before Dec 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Self Intuduction. Team handling
  • Q2. Amount calculations. Members service
  • Ans. Normally amount counting members service good
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Staff caring and customer service members issues

Unity Small Finance Bank HR Interview Questions

26 questions and answers

Q. Where do you see yourself in the future?
Q. Can you describe your experience with your previous company?
Q. Can you provide a brief overview of yourself?

I applied via Recruitment Consultant and was interviewed in Dec 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Defalter Coustmer High Risk Our Buisness .
  • Ans. Every member verification kyc it is most important Part of Buisness .
  • Answered by Virendra Singh
  • Q2. What is the Good Manager .
  • Ans. Manager quality Good management Staffing Office Culture focus on Every Customer service & Big Disbursement Progress our Business .
  • Answered by Virendra Singh
  • Q3. Communication for the meeting our Staff Rotation .
  • Ans. All Staff Motivation Focus our Client good service .
  • Answered by Virendra Singh

Interview Preparation Tips

Interview preparation tips for other job seekers - Staff selection for the importance Part quality of Manager .
Are these interview questions helpful?
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Apr 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

Difficulty level 6/10

Round 2 - Case Study 

Difficulty level 6/10

Round 3 - HR 

(1 Question)

  • Q1. Testing communication skills How positive your are

Interview Preparation Tips

Interview preparation tips for other job seekers - Not very tough to clear. Need some preparation is required though
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Experiance and technical

Interview Preparation Tips

Interview preparation tips for other job seekers - All the questions are good and oversation
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. Tell me about yourself
  • Q2. Why you change your existing organisation
  • Q3. Tell me something about Small finance Bank
  • Ans. 

    Small Finance Bank is a type of bank that focuses on providing financial services to the unbanked and underbanked sections of society.

    • Small Finance Banks were introduced by the Reserve Bank of India in 2015.

    • They primarily serve the needs of small businesses, micro and small industries, and low-income households.

    • These banks offer basic banking services like deposits, loans, and remittances.

    • They also provide specialized ...

  • Answered by AI
Round 2 - Case Study 

Sales process and demo

Unity Small Finance Bank Interview FAQs

What are the top questions asked in Unity Small Finance Bank Customer Relationship Manager interview?

Some of the top questions asked at the Unity Small Finance Bank Customer Relationship Manager interview -

  1. Yaha parmotion nahi milega kamm kar log...read more
  2. Kitna log...read more
  3. Yaha increment nahi hot...read more

Tell us how to improve this page.

Overall Interview Experience Rating

1/5

based on 1 interview experience

Difficulty level

Easy 100%

Duration

Less than 2 weeks 100%
View more
Unity Small Finance Bank Customer Relationship Manager Salary
based on 13 salaries
₹2.3 L/yr - ₹3.3 L/yr
30% less than the average Customer Relationship Manager Salary in India
View more details

Unity Small Finance Bank Customer Relationship Manager Reviews and Ratings

based on 2 reviews

1.0/5

Rating in categories

3.0

Skill development

3.0

Work-life balance

3.0

Salary

2.0

Job security

3.0

Company culture

1.0

Promotions

2.0

Work satisfaction

Explore 2 Reviews and Ratings
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