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Mahindra & Mahindra Customer Relationship Manager Interview Questions and Answers

Updated 20 Feb 2022

Mahindra & Mahindra Customer Relationship Manager Interview Experiences

2 interviews found

I applied via Walk-in and was interviewed in Jan 2022. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. What are your salary expectations?

Interview Preparation Tips

Interview preparation tips for other job seekers - Surching for job please give the chance to work

I applied via Walk-in and was interviewed before Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. Tell me something about yourself?
  • Q2. The simple looking question with the variety of proper answers. So never tell about your personal details not even your hobbies as they are not interested in listening all that shit. Just tell about your p...
  • Q3. Why you left privious job?
  • Q4. Always tell them that you want to switch just because you want yourself in a better place. Dont ever say the management was bad or your senior was not good. Because person sitting infront of you is going ...
  • Q5. Any question you want to ask me?
  • Ans. Yes sir i just want to ask that please give me something hard in my job profile so that i can go through it and prove that i am capable for this post. Secondly what can i do so that it will be easy for you providing this job to me.
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be patient, always your common sense before answering, listen questions carefully, dont speak english if someone asking questions in hindi.

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I applied via Campus Placement

Interview Preparation Tips

Round: Group Discussion
Experience: Almost the entire group went off topic confusing commercialisation with privatisation. Inspite of HR manager's intervention regarding misinterpretation , group continued with privatisation.
Tips: Technical firms are not expecting high level of GD & communication skills (except when the profile demands so) . You are expected to atleast be able to keep your view point with some logical support.
If you are able to raise 2-3 points in a polite way , you are highly likely to be selected.
If the GD you are appearing is for a profile like marketing , sales or where end to end interaction matters much , u need to be highly skillfull at your communication.

Skill Tips: You must be able to relate your text book knowledge with the practical world. Focus on the applications of whatever you study.
Skills: Design Engineering, Team Leader, Team Player
College Name: NIT Jalandhar

I applied via Campus Placement and was interviewed before Aug 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. It was technial and some hr questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to excel in what you know, learning small and perfectly matters rather than knowing many things but not in depth.
So whatever you have done worked get completed hold on it.

I applied via Recruitment Consultant and was interviewed before Apr 2020. There were 5 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Are you aware about electronics Architectures of Commercial Vehicles ?
  • Ans. 

    Yes, I am aware of electronics architectures of commercial vehicles.

    • I have experience working with CAN (Controller Area Network) bus systems.

    • I am familiar with the various electronic control units (ECUs) used in commercial vehicles.

    • I understand the importance of proper wiring and grounding in electronic systems.

    • I have knowledge of diagnostic tools and software used for troubleshooting electronic issues.

    • I am aware of th...

  • Answered by AI
  • Q2. Why required brake in Vehicles ?
  • Ans. 

    Brakes are required in vehicles to slow down or stop the vehicle when necessary.

    • Brakes help to prevent accidents by allowing the driver to slow down or stop the vehicle when necessary

    • They also help to maintain control of the vehicle while driving

    • Different types of brakes include disc brakes, drum brakes, and anti-lock brakes

    • Regular maintenance of brakes is important to ensure they are functioning properly

  • Answered by AI
  • Q3. What is Ackerman angle ?
  • Ans. 

    Ackerman angle is the angle formed between the steering axis and a line drawn through the center of the wheel.

    • It is used in the design of steering systems for vehicles.

    • It helps to determine the turning radius of a vehicle.

    • The angle varies depending on the type of vehicle and its intended use.

    • A larger Ackerman angle is used for vehicles that require tighter turning radius, such as go-karts.

    • A smaller Ackerman angle is us...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - As per Ashok Leyland company engineer should be technical sound and expert in Vehicles engineer.

I applied via Naukri.com and was interviewed before Oct 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Vehicle chassis system
  • Q2. Details of stress strain curve it's significance in design
  • Ans. 

    Stress-strain curve shows the relationship between stress and strain in a material. It's significant in designing structures.

    • The curve helps in determining the material's strength, stiffness, and ductility.

    • It also helps in selecting the appropriate material for a specific application.

    • The curve can be used to predict the behavior of a material under different loading conditions.

    • The area under the curve represents the en...

  • Answered by AI
  • Q3. Overview of the role and responsibilities in the project executed till date

Interview Preparation Tips

Interview preparation tips for other job seekers - We should stick to the domain knowledge, and confident is conveying. Prepare a complete role execution history from past experience

I applied via Recruitment Consultant and was interviewed before Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What improvements you did in your last company ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Wear formal dress, shaving should be done.

Interview Questionnaire 

4 Questions

  • Q1. Tell us something about your self, summer inetrnship, family etc. ?
  • Ans. 

    I am a hardworking individual with a passion for learning and growth. I completed a summer internship in marketing and come from a supportive family.

    • I am a hardworking individual

    • Passionate about learning and growth

    • Completed a summer internship in marketing

    • Come from a supportive family

  • Answered by AI
  • Q2. Demonstrate how will you retain an employee at your dealer's?
  • Ans. 

    To retain an employee, I will focus on creating a positive work environment and offering opportunities for growth and development.

    • Offer competitive salaries and benefits

    • Provide opportunities for training and development

    • Create a positive work culture with open communication and recognition

    • Offer flexible work arrangements

    • Provide opportunities for career advancement within the company

    • Regularly check in with employees to a...

  • Answered by AI
  • Q3. Are you comfortable with working in different city and travelling?
  • Ans. 

    Yes, I am comfortable with working in different cities and travelling.

    • I have previous experience working in different cities and travelling for work.

    • I am adaptable and can quickly adjust to new environments.

    • I enjoy exploring new places and meeting new people.

    • I understand the importance of being flexible and available for work-related travel.

    • I am willing to make necessary arrangements to ensure smooth travel and work ex

  • Answered by AI
  • Q4. Why did you enter the GD late?
  • Ans. 

    I apologize for being late. I had an emergency that I had to attend to.

    • I had an unexpected emergency that required my immediate attention

    • I made sure to inform the organizers as soon as I could

    • I understand the importance of punctuality and will ensure it in the future

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: Its a simple test to check your people skills, your personality and whether you are capable to handle difficult situations
Tips: Its very simple, no need to worry abt it. Everyone clears this one.

Round: Group Discussion
Experience: The GD took place on 12th feb and so the topic was very recent. Everybody had  abundant data and thus plenty of points to make. It was a well structured GD, 10 minutes to discuss and 5 minutes to individually conclude the topic. I made my first point pretty late which was a wrong thing to do as I was asked about this in my interview. Later on I was successful to put 3-4 distinct points and as I was 8th amongst 10 ppl I could structure my conclusion well.
Tips: 1. Please read about the recent topics in newspaper.2.Numbers aren't important they don't make much difference. 3. If you are  applying for marketing/sales job be presentable, improve your diction and grammar. 4.Make distinct points.
Duration: 15 minutes

Round: HR Interview
Experience: The HRs were very calm and poised, they gave me enough time to frame my answers. Overall it was a pleasant experience.
Tips: Be yourself and show that you need this job. Show that you come from a family which is supportive and that you are flexible when it comes to location.

College Name: KJ SOMAIYA INSTITUTE OF MANAGEMENT STUDIES AND RESEARCH

I was interviewed in Jun 2017.

Interview Preparation Tips

Round: Resume Shortlist
Experience: it was very optimistic.
Tips: always be positive


I applied via Naukri.com and was interviewed in Feb 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Foundry process Technical questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

Mahindra & Mahindra Interview FAQs

How many rounds are there in Mahindra & Mahindra Customer Relationship Manager interview?
Mahindra & Mahindra interview process usually has 1 rounds. The most common rounds in the Mahindra & Mahindra interview process are HR.

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Mahindra & Mahindra Customer Relationship Manager Interview Process

based on 1 interview

Interview experience

5
  
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Mahindra & Mahindra Customer Relationship Manager Salary
based on 37 salaries
₹1.3 L/yr - ₹6.2 L/yr
18% less than the average Customer Relationship Manager Salary in India
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Mahindra & Mahindra Customer Relationship Manager Reviews and Ratings

based on 22 reviews

4.2/5

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3.7

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3.8

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3.0

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3.5

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4.0

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3.4

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3.6

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