Ujjivan Small Finance Bank
Proud winner of ABECA 2025 - AmbitionBox Employee Choice Awards
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I have a blend of fresh perspectives and relevant experience in customer relationship management, enhancing client satisfaction.
Freshers bring new ideas and enthusiasm; for example, I recently led a project in college that improved our event's attendance by 30%.
Experience allows for practical knowledge; in my previous internship, I resolved customer complaints efficiently, improving retention rates.
Combining both,...
Gold loan processing involves evaluation, documentation, disbursement, and repayment management of loans secured by gold.
Customer Identification: Verify the identity of the borrower through KYC documents like Aadhar card or passport.
Gold Valuation: Assess the purity and weight of the gold to determine the loan amount, often using a gold testing machine.
Documentation: Collect necessary documents such as income proo...
Authenticating gold involves various tests to verify its purity and quality, ensuring it meets industry standards.
Visual Inspection: Check for hallmarks or stamps indicating purity (e.g., 24K, 18K).
Acid Test: Apply nitric acid to a small scratch on the gold; real gold won't react.
Density Test: Measure the weight of the gold piece and its volume in water to calculate density.
Electronic Tester: Use a gold tester dev...
Gold loans primarily target individuals and businesses needing quick liquidity against gold assets.
Individuals seeking personal loans for emergencies or expenses.
Small business owners needing capital for operations or inventory.
Farmers requiring funds for agricultural activities or equipment.
People looking to consolidate debt or manage cash flow.
Enhancing customer portfolio can be achieved through targeted marketing, improved services, and community engagement.
Implement targeted marketing campaigns to attract specific demographics, such as young professionals or retirees.
Offer competitive interest rates and low fees to attract new customers, similar to promotional offers by online banks.
Enhance customer service by providing personalized experiences, such ...
Selling loans, credit cards, and investment products can significantly grow a bank's book size by increasing assets and customer engagement.
Offering personal loans can attract new customers and increase the bank's loan portfolio.
Credit cards can generate interest income and fees, enhancing profitability.
Investment products like mutual funds or retirement accounts can deepen customer relationships and increase asse...
NEFT and RTGS are electronic payment systems in India for transferring funds between banks, each with distinct features and timings.
NEFT (National Electronic Funds Transfer): A payment system that allows one-to-one fund transfers on a deferred net settlement basis.
RTGS (Real-Time Gross Settlement): A system for high-value transactions that are settled in real-time, ensuring immediate transfer of funds.
Transaction ...
Cash remittances to other banks involve transferring funds, governed by regulations to ensure security and compliance.
Definition: Cash remittances refer to the transfer of money from one bank to another, often for purposes like payments or settlements.
Regulatory Compliance: Banks must adhere to regulations such as AML (Anti-Money Laundering) and KYC (Know Your Customer) to prevent fraud.
Transaction Limits: Many ba...
CTC clearing refers to the process of clearing and settling transactions in the Centralized Transaction Clearing system.
Centralized System: CTC clearing operates through a centralized platform that facilitates the clearing of transactions between financial institutions.
Transaction Settlement: It ensures that transactions are settled efficiently, reducing the risk of default and enhancing liquidity in the financial...
Forms 15G and 15H are self-declaration forms used in India to avoid TDS on interest income for individuals below a certain tax threshold.
Form 15G: Used by individuals below the taxable income limit to ensure no TDS is deducted on interest income.
Form 15H: Similar to Form 15G but specifically for senior citizens (aged 60 and above) to claim non-deduction of TDS.
Eligibility: Both forms require the individual to prov...
I applied via Naukri.com and was interviewed in Dec 2024. There were 3 interview rounds.
Aptitude Test Details: *Test Format* 1. Multiple Choice Questions (MCQs): 30 to 40 questions 2. Duration: 30 to 60 minutes *Key Skills Assessed* 1. Problem-solving 2. Communication 3. Data analysis 4. Logical thinking 5. Time management
Ujjain is an excellent destination for finance due to its strategic location, strong economic growth, and supportive business environment.
Strategic location with easy access to major cities like Indore and Bhopal
Strong economic growth driven by industries like textiles, agribusiness, and manufacturing
Supportive business environment with government incentives for investment and development
Presence of financial instituti...
The current rate of interest varies depending on the type of loan or investment.
Interest rates can differ for different types of loans such as home loans, car loans, personal loans, and credit cards.
Interest rates for investments like savings accounts, fixed deposits, and government bonds also vary.
The current rate of interest can be influenced by factors like inflation, economic conditions, and central bank policies.
My expected salary is negotiable and based on the responsibilities and opportunities offered by the position.
My expected salary is flexible and open to discussion.
I am looking for a competitive salary that reflects my skills and experience.
I am more focused on the growth and development opportunities provided by the role rather than just the salary.
I have a strong track record of exceeding sales targets and building strong relationships with clients.
Proven track record of exceeding sales targets in previous roles
Strong ability to build and maintain relationships with clients
Excellent communication and negotiation skills
Passionate about the industry and eager to drive results
I applied via LinkedIn and was interviewed in Dec 2024. There were 3 interview rounds.
I appeared for an interview before Jul 2024, where I was asked the following questions.
I applied via Walk-in and was interviewed in Nov 2024. There were 2 interview rounds.
I appeared for an interview in May 2025, where I was asked the following questions.
Selling loans, credit cards, and investment products can significantly grow a bank's book size by increasing assets and customer engagement.
Offering personal loans can attract new customers and increase the bank's loan portfolio.
Credit cards can generate interest income and fees, enhancing profitability.
Investment products like mutual funds or retirement accounts can deepen customer relationships and increase assets un...
Enhancing customer portfolio can be achieved through targeted marketing, improved services, and community engagement.
Implement targeted marketing campaigns to attract specific demographics, such as young professionals or retirees.
Offer competitive interest rates and low fees to attract new customers, similar to promotional offers by online banks.
Enhance customer service by providing personalized experiences, such as de...
I appeared for an interview in Aug 2024.
Experienced loan officer with a strong background in finance and customer service.
I have worked in the finance industry for over 5 years
I have a proven track record of successfully closing loans for clients
I excel at building relationships with clients and providing excellent customer service
The previous company work policy was focused on customer satisfaction, compliance with regulations, and efficient loan processing.
Customer satisfaction was a top priority
Strict adherence to regulations and compliance standards
Efficient loan processing to ensure timely approvals
Regular training and updates on industry best practices
Emphasis on teamwork and collaboration among loan officers
FOIR can be calculated by dividing total fixed obligations by gross monthly income.
Calculate total fixed obligations including existing loan EMIs, rent, and other fixed monthly expenses.
Divide total fixed obligations by gross monthly income to get FOIR.
FOIR = Total Fixed Obligations / Gross Monthly Income
For example, if total fixed obligations are $1000 and gross monthly income is $5000, FOIR would be 20%.
Funding policy for Loan Against Property (LAP) cases involves evaluating property value, borrower's creditworthiness, and loan-to-value ratio.
LAP funding policy involves assessing the value of the property being used as collateral.
Creditworthiness of the borrower is also considered in LAP funding decisions.
Loan-to-value ratio plays a crucial role in determining the amount of funding that can be provided.
Lenders may hav...
I applied via Company Website and was interviewed in Aug 2024. There was 1 interview round.
I left my previous organization to seek new challenges and opportunities for growth.
Seeking new challenges and opportunities for growth
Desiring a change in work environment
Looking for better career advancement prospects
My current CTC is $50,000 per year.
My current CTC is $50,000 per year
CTC stands for Cost to Company
It includes salary, bonuses, benefits, and any other perks provided by the employer
My ambition is to become a successful Teller and eventually work my way up to a management position within the banking industry.
To excel in my role as a Teller by providing excellent customer service and accurate financial transactions
To continuously improve my skills and knowledge in banking and finance
To take on leadership roles and responsibilities within the bank
To eventually become a manager or supervisor in the b...
I applied via Campus Placement and was interviewed in Nov 2024. There were 2 interview rounds.
I appeared for an interview in May 2025, where I was asked the following questions.
I appeared for an interview in May 2025, where I was asked the following questions.
I am a driven professional with a passion for building relationships and creating growth opportunities in business development.
Strong communicator: I excel in conveying ideas clearly, as demonstrated in my previous role where I led client presentations.
Relationship builder: I thrive on networking, having established partnerships that increased revenue by 30% in my last position.
Analytical thinker: I utilize data to ide...
I hold a degree in Business Administration and have extensive experience in sales and client relationship management.
Bachelor's degree in Business Administration from XYZ University.
Over 5 years of experience in business development roles, focusing on client acquisition.
Successfully increased sales by 30% in my previous role through strategic partnerships.
Proficient in CRM software, which I used to streamline client in...
I have over five years of experience in business development, focusing on strategic partnerships and market expansion.
Developed strategic partnerships that increased revenue by 30% in one year.
Conducted market research to identify new business opportunities, leading to the launch of two successful products.
Managed a team of five in executing business development strategies, resulting in a 25% growth in client base.
Nego...
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The duration of Ujjivan Small Finance Bank interview process can vary, but typically it takes about less than 2 weeks to complete.
based on 392 interview experiences
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Rating in categories
Credit Officer
351
salaries
| ₹2.5 L/yr - ₹6 L/yr |
Branch Manager
313
salaries
| ₹6 L/yr - ₹14 L/yr |
Sales Officer
312
salaries
| ₹1.9 L/yr - ₹4.2 L/yr |
Relationship Manager
307
salaries
| ₹3.2 L/yr - ₹7 L/yr |
Customer Relation Officer
259
salaries
| ₹1 L/yr - ₹3 L/yr |
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