Ujjivan Small Finance Bank Customer Relationship Officer Interview Questions and Answers

Q1. Tell Me About Your Self
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Q2. Do You Know About Work Culture
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Q3. What are the basic key responsibilities of a banker
Ans. 
A banker's key responsibilities include managing customer accounts, providing financial advice, and promoting banking products.
• Managing customer accounts and ensuring their satisfaction

• Providing financial advice and guidance to customers

• Promoting and selling banking products and services

• Processing transactions and handling cash

• Assessing and managing risks associated with lending

• Maintaining accurate records and document...read more
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Q4. What are Savings , current account, cheques, Demand Draft, Portfolio Size of the relationships manager
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Savings, current account, cheques, Demand Draft, and portfolio size are all important aspects of a customer relationship officer's role.
• Savings account refers to a type of bank account where individuals can deposit and save their money, usually earning interest on the balance.

• Current account is a type of bank account that allows frequent transactions, such as withdrawals, deposits, and payments.

• Cheques are a form of pa...read more
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Q5. What were your targets in last job
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Group discussion done on a random topic

Psychological questions

Q1. Ready to relocate
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Yes, I am ready to relocate for the right opportunity.
• I am open to relocating for a new job that aligns with my career goals.

• I have experience moving for previous job opportunities and am comfortable with the process.

• I understand the importance of being flexible and adaptable in today's job market.
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Q2. Railway minister
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Q3. Full form of CVV
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Card Verification Value
• CVV is a 3-digit security code on the back of credit/debit cards

• Used for online transactions to verify card ownership

• Should not be shared with anyone for security reasons
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Q4. And many more questions asked
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Q1. How many years experience
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Q2. Wich company present working
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Q1. Work experience
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Q2. Job role , how Target achieved
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Q3. Why you changed yourjob
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Q1. Since how long you are associated with banking?
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Q2. Why Bandhan Bank?
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Q1. What is cash threshold limit
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Cash threshold limit is the maximum amount of cash that can be withdrawn or deposited without triggering additional scrutiny or reporting requirements.
• Cash threshold limits are set by financial institutions to comply with anti-money laundering regulations.

• Exceeding the cash threshold limit may require the individual or business to provide additional documentation or explanation for the transaction.

• For example, in the U...read more
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Q2. What is bcsbi audit
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BCSBI audit is an assessment conducted by Banking Codes and Standards Board of India to ensure banks comply with customer service standards.
• BCSBI stands for Banking Codes and Standards Board of India

• The audit assesses banks on their compliance with customer service standards set by BCSBI

• It helps in ensuring that banks provide fair treatment to customers and follow ethical practices

• Non-compliance with BCSBI standards ca
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