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Ujjivan Small Finance Bank

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Ujjivan Small Finance Bank Customer Relationship Officer Interview Questions and Answers

Updated 16 May 2023

Ujjivan Small Finance Bank Customer Relationship Officer Interview Experiences

3 interviews found

I applied via Referral and was interviewed in Jan 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Branch level interview 

(1 Question)

  • Q1. As per bank policy for hiring candidate
Round 3 - Behavioral 

(1 Question)

  • Q1. As per interview policy
Round 4 - HR 

(1 Question)

  • Q1. About yourself , your family , your experience , your hobby

Interview Preparation Tips

Interview preparation tips for other job seekers - Best platform to start your career in banking field
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(3 Questions)

  • Q1. Self Introduction
  • Ans. Give a brief introduction Confidently .
  • Answered Anonymously
  • Q2. What is Asset and Liability
  • Ans. 

    Assets are resources owned by a person or organization, while liabilities are debts or obligations.

    • Assets are things of value that can be owned or controlled.

    • Examples of assets include cash, property, investments, and equipment.

    • Liabilities are financial obligations or debts that a person or organization owes to others.

    • Examples of liabilities include loans, mortgages, and unpaid bills.

    • The difference between assets and l

  • Answered by AI
  • Q3. Do you have Bike and DL?
  • Ans. 

    Yes, I have a bike and a valid DL.

    • I have a valid driving license which allows me to ride a bike.

    • I own a bike which I use for commuting to work.

    • Having a bike and DL will enable me to reach customers quickly and efficiently.

  • Answered by AI
Round 3 - BM 

(2 Questions)

  • Q1. How will you contribute towards company if I hired you?
  • Q2. It will be very pleasure to me to work with your supervision. As a quick learner I believe that I will learn very well from you.

Interview Preparation Tips

Topics to prepare for Ujjivan Small Finance Bank Customer Relationship Officer interview:
  • Mba Finance
Interview preparation tips for other job seekers - 1. Answer all Questions Confidently.
2. All they want to know about your physical and mental standard.
3. As it is a Field Sales job u have to be more stronger.

Customer Relationship Officer Interview Questions Asked at Other Companies

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Q1. What do you know about logistics and B2C, and B2B sales
Q2. How to behave with customer ?
asked in JSW Paints
Q3. Sell me android phone while I have iPhone ?
asked in BankBazaar
Q4. What you know about bank bazaar
asked in FirstCry
Q5. Can you describe the Key Performance Indicators (KPIs) that your ... read more

I was interviewed before Nov 2021.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(1 Question)

  • Q1. Do u have bike and lisence
Round 3 - HR 

(1 Question)

  • Q1. Comfort in your job location

Interview Preparation Tips

Interview preparation tips for other job seekers - I don't know what I say so nothing to say my previous job keep improving your Knowledge

Interview questions from similar companies

I applied via Campus Placement and was interviewed before May 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

Basic quantitative aptitude, Reasoning ability, communication skills, English were the topics and difficulty level was medium

Round 2 - Group Discussion 

Discussions on economics, current affairs, recent political issues

Round 3 - HR 

(1 Question)

  • Q1. Questions asked by me were a bit personal like about my family and town where i belong to and my academic background also i was asked about whether i want to study further or not

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and converse with your interviewers not just answering their questions. Show your eagerness for working with them.. Best of luck

I applied via Referral and was interviewed before Jul 2020. There was 1 interview round.

Interview Preparation Tips

Interview preparation tips for other job seekers - They just tests your communication skills

I applied via Company Website and was interviewed in Oct 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

Talent test basted test knowledge skill development

Round 3 - Group Discussion 

Consultant group discussion group every situation group consultant discussion

Round 4 - Coding Test 

Program test learning group development test

Interview Preparation Tips

Topics to prepare for HDFC Bank Customer Relationship Manager interview:
  • Administration
Interview preparation tips for other job seekers - Take it easy and everything happens just 😊😊 and vare usefull this interview and very happy 😊😊
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - HR 

(6 Questions)

  • Q1. Self introduction
  • Q2. How to sale product
  • Q3. How-to pichproduct
  • Q4. How to convence the customer
  • Q5. How-to give proper information
  • Q6. How to given products proper information
Interview experience
3
Average
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Not Selected

I applied via Company Website and was interviewed before Jul 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all Resume tips
Round 2 - HR 

(2 Questions)

  • Q1. Why you want to join icici
  • Q2. Tell me about your strength
Round 3 - HR 

(2 Questions)

  • Q1. Do you like target based job
  • Q2. Have you any experience in sales
Round 4 - HR 

(1 Question)

  • Q1. Do you like target based job?
  • Ans. 

    Yes, I enjoy target-based jobs as they motivate me to strive for success and achieve measurable results.

    • I thrive under pressure and enjoy the challenge of meeting and exceeding targets.

    • Setting and achieving targets gives me a sense of accomplishment and satisfaction.

    • Target-based jobs help me stay focused and organized in my work.

    • For example, in my previous role as a sales manager, I consistently met and exceeded monthl...

  • Answered by AI

I applied via Job Portal and was interviewed before Aug 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all Resume tips
Round 2 - Group Discussion 

Based on work from home a boon or a bane

Round 3 - One-on-one 

(1 Question)

  • Q1. Myself,why this job, about the job, etc

Interview Preparation Tips

Interview preparation tips for other job seekers - Respond as much as you can be interactive,listen and reply ,take the lead,etc
Interview experience
2
Poor
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jul 2023. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Why ICICI, current crr and SLR , about yourself
  • Ans. Describe about yourself and banking industry as a career
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Take it as last option to choose for this company and critically check the offer letter
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Ujjivan Small Finance Bank Interview FAQs

How many rounds are there in Ujjivan Small Finance Bank Customer Relationship Officer interview?
Ujjivan Small Finance Bank interview process usually has 3-4 rounds. The most common rounds in the Ujjivan Small Finance Bank interview process are HR, Resume Shortlist and Behavioral.
How to prepare for Ujjivan Small Finance Bank Customer Relationship Officer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Ujjivan Small Finance Bank. The most common topics and skills that interviewers at Ujjivan Small Finance Bank expect are Customer Relationship, Communication Skills, Sales, KYC and Customer Service.
What are the top questions asked in Ujjivan Small Finance Bank Customer Relationship Officer interview?

Some of the top questions asked at the Ujjivan Small Finance Bank Customer Relationship Officer interview -

  1. Do you have Bike and ...read more
  2. What is Asset and Liabil...read more
  3. It will be very pleasure to me to work with your supervision. As a quick learne...read more

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Ujjivan Small Finance Bank Customer Relationship Officer Interview Process

based on 13 interviews

1 Interview rounds

  • Resume Shortlist Round
View more

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Ujjivan Small Finance Bank Customer Relationship Officer Salary
based on 295 salaries
₹1.4 L/yr - ₹4 L/yr
22% less than the average Customer Relationship Officer Salary in India
View more details

Ujjivan Small Finance Bank Customer Relationship Officer Reviews and Ratings

based on 185 reviews

3.9/5

Rating in categories

3.8

Skill development

3.6

Work-life balance

3.5

Salary

3.5

Job security

3.9

Company culture

3.1

Promotions

3.5

Work satisfaction

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