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Axis Bank Customer Relationship Officer Interview Questions and Answers

Updated 21 Dec 2023

Axis Bank Customer Relationship Officer Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. Tell Me About Your Self
  • Q2. Do You Know About Work Culture
  • Q3. What are the basic key responsibilities of a banker
  • Ans. 

    A banker's key responsibilities include managing customer accounts, providing financial advice, and promoting banking products.

    • Managing customer accounts and ensuring their satisfaction

    • Providing financial advice and guidance to customers

    • Promoting and selling banking products and services

    • Processing transactions and handling cash

    • Assessing and managing risks associated with lending

    • Maintaining accurate records and document...

  • Answered by AI
  • Q4. What are Savings , current account, cheques, Demand Draft, Portfolio Size of the relationships manager
  • Ans. 

    Savings, current account, cheques, Demand Draft, and portfolio size are all important aspects of a customer relationship officer's role.

    • Savings account refers to a type of bank account where individuals can deposit and save their money, usually earning interest on the balance.

    • Current account is a type of bank account that allows frequent transactions, such as withdrawals, deposits, and payments.

    • Cheques are a form of pa...

  • Answered by AI
  • Q5. What were your targets in last job

Interview Preparation Tips

Interview preparation tips for other job seekers - Know The basic of banking

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Jan 2023. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Technical skills are the abilities, knowledge, or expertise required to perform specific, job-related tasks. ..
  • Ans. Display your technical skills, start by creating a Skills section in your resume. Give this section a heading like “Skills”, “Core Competencies”, or ...
  • Answered Anonymously
  • Q2. Technical Skills Employers Look For in 2023

Interview Preparation Tips

Interview preparation tips for other job seekers - Completed work profesional task associated with technical roles such as IT, engineering, mechanics, science or finance. A typical technical skill set might include programming, the analysis of complex figures or the use of specific tools.

Technical skills are sometimes referred to as ‘hard skills’ because you can learn how to do them and, in some cases, get qualified or at least certified.
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

They gave very basic topic like
Can earning money and maintaing family life balance go hand in hand ?

Round 3 - Personal Interview 

(2 Questions)

  • Q1. What r your strength why do u think it is your strength explain wid some incidents?
  • Q2. They even ask to sell a bottle or pen
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Knowledge of Banking domain
  • Q2. Your previous experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Grow your knowledge and sales with customer relationships experience
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Dec 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Past experience and aptitude
Round 3 - HR 

(1 Question)

  • Q1. They will ask about your experience and how much customer base you have

Interview Preparation Tips

Interview preparation tips for other job seekers - You should know about your job profile clearly before joining from your HR
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Relevant job experience.
  • Q2. Why should I hire you

I applied via Approached by Company and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Total experience in banking corporation
  • Q2. Current Anual ctc and expected ctc

Interview Preparation Tips

Interview preparation tips for other job seekers - No words ààaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

I applied via LinkedIn and was interviewed in Jun 2022. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Previous experience in the last company
  • Q2. Introduce yourself procedure

Interview Preparation Tips

Interview preparation tips for other job seekers - I already experience in customer relationship officer

I applied via Campus Placement

Round 1 - Group Discussion 

On any topic

Round 2 - Case Study 

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
No matter in which language u r speaking
Always say posetive points
Try to listen things carefully
Then reply either in gd Or in interview

I applied via Naukri.com and was interviewed before Nov 2019. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Tell us about yourself?
  • Q2. What is your role ?
  • Q3. What's your strength and weaknesses?
  • Q4. What us desired job location?

Interview Preparation Tips

Interview preparation tips for other job seekers - First of all, every candidate should be proper attire and serious about his interview.
Always give answer carefully and not react upon those questions which is not know to you.

Axis Bank Interview FAQs

How many rounds are there in Axis Bank Customer Relationship Officer interview?
Axis Bank interview process usually has 2 rounds. The most common rounds in the Axis Bank interview process are Resume Shortlist and One-on-one Round.
What are the top questions asked in Axis Bank Customer Relationship Officer interview?

Some of the top questions asked at the Axis Bank Customer Relationship Officer interview -

  1. What are Savings , current account, cheques, Demand Draft, Portfolio Size of th...read more
  2. What are the basic key responsibilities of a ban...read more

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Axis Bank Customer Relationship Officer Interview Process

based on 5 interviews

Interview experience

3.6
  
Good
View more

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Axis Bank Customer Relationship Officer Salary
based on 36 salaries
₹1.1 L/yr - ₹4.1 L/yr
17% less than the average Customer Relationship Officer Salary in India
View more details

Axis Bank Customer Relationship Officer Reviews and Ratings

based on 9 reviews

3.4/5

Rating in categories

3.0

Skill development

3.0

Work-life balance

3.7

Salary

3.9

Job security

3.4

Company culture

2.7

Promotions

3.0

Work satisfaction

Explore 9 Reviews and Ratings
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