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Axis Bank

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3.8

based on 24.5k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Axis Bank Customer Relationship Officer Interview Questions and Answers

Updated 21 Dec 2023

Axis Bank Customer Relationship Officer Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
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Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
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Round 2 - One-on-one 

(5 Questions)

  • Q1. Tell Me About Your Self
  • Q2. Do You Know About Work Culture
  • Q3. What are the basic key responsibilities of a banker
  • Ans. 

    A banker's key responsibilities include managing customer accounts, providing financial advice, and promoting banking products.

    • Managing customer accounts and ensuring their satisfaction

    • Providing financial advice and guidance to customers

    • Promoting and selling banking products and services

    • Processing transactions and handling cash

    • Assessing and managing risks associated with lending

    • Maintaining accurate records and document...

  • Answered by AI
  • Q4. What are Savings , current account, cheques, Demand Draft, Portfolio Size of the relationships manager
  • Ans. 

    Savings, current account, cheques, Demand Draft, and portfolio size are all important aspects of a customer relationship officer's role.

    • Savings account refers to a type of bank account where individuals can deposit and save their money, usually earning interest on the balance.

    • Current account is a type of bank account that allows frequent transactions, such as withdrawals, deposits, and payments.

    • Cheques are a form of pa...

  • Answered by AI
  • Q5. What were your targets in last job

Interview Preparation Tips

Interview preparation tips for other job seekers - Know The basic of banking

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Only for Experience related questions
  • Q2. Only for banking and encurence
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Apr 2024. There were 3 interview rounds.

Round 1 - Group Discussion 

Group discussion done on a random topic

Round 2 - Aptitude Test 

Psychological questions

Round 3 - HR 

(4 Questions)

  • Q1. Ready to relocate
  • Ans. 

    Yes, I am ready to relocate for the right opportunity.

    • I am open to relocating for a new job that aligns with my career goals.

    • I have experience moving for previous job opportunities and am comfortable with the process.

    • I understand the importance of being flexible and adaptable in today's job market.

  • Answered by AI
  • Q2. Railway minister
  • Q3. Full form of CVV
  • Ans. 

    Card Verification Value

    • CVV is a 3-digit security code on the back of credit/debit cards

    • Used for online transactions to verify card ownership

    • Should not be shared with anyone for security reasons

  • Answered by AI
  • Q4. And many more questions asked

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident in every stage of interview
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. How many years experience
  • Q2. Wich company present working

Interview Preparation Tips

Interview preparation tips for other job seekers - Very Good
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. Work experience
  • Q2. Job role , how Target achieved
  • Q3. Why you changed yourjob

Interview Preparation Tips

Interview preparation tips for other job seekers - No advice
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jan 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Since how long you are associated with banking?
  • Q2. Why Bandhan Bank?

Interview Preparation Tips

Interview preparation tips for other job seekers - Do an overall research and after then join.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Dec 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What is cash threshold limit
  • Ans. 

    Cash threshold limit is the maximum amount of cash that can be withdrawn or deposited without triggering additional scrutiny or reporting requirements.

    • Cash threshold limits are set by financial institutions to comply with anti-money laundering regulations.

    • Exceeding the cash threshold limit may require the individual or business to provide additional documentation or explanation for the transaction.

    • For example, in the U...

  • Answered by AI
  • Q2. What is bcsbi audit
  • Ans. 

    BCSBI audit is an assessment conducted by Banking Codes and Standards Board of India to ensure banks comply with customer service standards.

    • BCSBI stands for Banking Codes and Standards Board of India

    • The audit assesses banks on their compliance with customer service standards set by BCSBI

    • It helps in ensuring that banks provide fair treatment to customers and follow ethical practices

    • Non-compliance with BCSBI standards ca

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Ok
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. You have experience working in a bank?
  • Q2. How Many years have you wokked?
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Who are the Top ten customers of your previous bank name them? What is highest value of insurance you have done?
  • Ans. 

    I am unable to provide specific information about the top ten customers of my previous bank or the highest value of insurance I have done.

    • I am unable to disclose specific customer information due to confidentiality agreements.

    • The highest value of insurance I have done may vary depending on the specific policies and clients.

    • I can provide general information about my experience in managing customer relationships and hand

  • Answered by AI
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Normal question introduction and all

Axis Bank Interview FAQs

How many rounds are there in Axis Bank Customer Relationship Officer interview?
Axis Bank interview process usually has 2 rounds. The most common rounds in the Axis Bank interview process are Resume Shortlist and One-on-one Round.
What are the top questions asked in Axis Bank Customer Relationship Officer interview?

Some of the top questions asked at the Axis Bank Customer Relationship Officer interview -

  1. What are Savings , current account, cheques, Demand Draft, Portfolio Size of th...read more
  2. What are the basic key responsibilities of a ban...read more

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Axis Bank Customer Relationship Officer Salary
based on 33 salaries
₹1.1 L/yr - ₹4.1 L/yr
21% less than the average Customer Relationship Officer Salary in India
View more details

Axis Bank Customer Relationship Officer Reviews and Ratings

based on 9 reviews

3.4/5

Rating in categories

3.0

Skill development

3.0

Work-Life balance

3.7

Salary & Benefits

3.9

Job Security

3.4

Company culture

2.7

Promotions/Appraisal

3.0

Work Satisfaction

Explore 9 Reviews and Ratings
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