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TTEC India Fraud Prevention Representative Interview Questions and Answers for Freshers
TTEC India Fraud Prevention Representative Interview Experiences for Freshers
3 interviews found
Anonymous
Selected
I applied via Naukri.com and was interviewed in Mar 2024. There were 3 interview rounds.
Normal customer support related and personality related questions. Some english grammar questions.
(2 Questions)
- Q1. Tell me about yourself
- Ans.
Experienced fraud prevention representative with a background in financial services and a strong attention to detail.
Worked in financial services for 5+ years
Skilled in detecting fraudulent activity
Strong attention to detail and analytical skills
Excellent communication and problem-solving abilities
- Q2. Some communication questions to check fluent English.
(2 Questions)
- Q1. Managerial round: asking some resume related questions.
- Q2. Explaining about fraudulent activities and investigation
Interview Preparation Tips
Selected
I applied via Company Website and was interviewed in Feb 2023. There were 3 interview rounds.
(1 Question)
- Q1. Your basic merits , your communication skills and your confidence
1.How deep and dedicated you are
2. How genuine are your experiences
3. How much potential and retention you possess
Interview Preparation Tips
shahid salman
Selected
I applied via Recruitment Consulltant and was interviewed before Feb 2022. There were 4 interview rounds.
(1 Question)
- Q1. First interview with the HR was mainly focused on introduction and the explanation of roles and responsibilities and package view
Aptitude test to verify the individual's technical knowledge
(1 Question)
- Q1. This was the final round with the manager which went great and a lot of Questions and answers involved then they decided to select me for the role as a perfect candidate.
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I applied via Recruitment Consultant and was interviewed before Dec 2020. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. What all parameters to assume about fraud txns?
- Ans.
Parameters to assume about fraud txns
Transaction amount
Transaction location
Transaction frequency
Transaction type
User behavior
Device used for transaction
IP address
Time of transaction
- Q2. When we need to raise charge back?
- Ans.
Chargebacks are raised when a customer disputes a transaction and requests a refund from their bank.
Chargebacks are typically raised when a customer does not recognize a charge on their statement or believes the transaction was fraudulent.
Chargebacks can also be raised if the customer did not receive the product or service they paid for.
As a fraud analyst, it is important to investigate chargebacks to determine if they...
Interview Preparation Tips
Learn about the position that you are going to apply for.
If you are ready then be positive and confident.
Don't be nervous.
Be on time.
Selected
I applied via Company Website and was interviewed before Apr 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Are you okay with night shift
- Ans. Yes, I don't have any issue with night shift
- Q2. What do you understand by customer care excutive?
- Ans.
A customer care executive is a professional who provides assistance and support to customers, ensuring their satisfaction and resolving their issues.
Customer care executives are responsible for handling customer inquiries, complaints, and feedback.
They provide information about products or services, answer questions, and address concerns.
They may assist customers in placing orders, tracking shipments, or processing ret...
Interview Preparation Tips
(2 Questions)
- Q1. About Indian agriculture development
- Q2. Numarila, reasoning and problems solving test
I applied via Job Portal and was interviewed in Dec 2021. There was 1 interview round.
(1 Question)
- Q1. Background check, requirements check
Interview Preparation Tips
(2 Questions)
- Q1. Self introduction
- Q2. How you identify suspicious transaction
- Ans.
I identify suspicious transactions by analyzing patterns, anomalies, and red flags in the data.
Look for transactions that are significantly larger or smaller than usual for that customer
Monitor for transactions from high-risk countries or regions
Check for multiple transactions in a short period of time
Review transactions with incomplete or inconsistent information
Flag transactions that deviate from the customer's typic
Selected
I applied via Walk-in and was interviewed before Mar 2023. There were 3 interview rounds.
Profit and Loss, percentage, Ratio & Proportion, etc
(2 Questions)
- Q1. About banking and about check fraud resolution
- Q2. Hobbies, and qualification and family background.
I don't remember the topic name
Selected
I appeared for an interview in Jan 2025.
(5 Questions)
- Q1. Tell me about yourself & process related questions.
- Q2. Process related questions
- Q3. Process related
- Q4. About fraud detection
- Q5. Types of fraud and transactions
Interview Preparation Tips
TTEC India Interview FAQs
Some of the top questions asked at the TTEC India Fraud Prevention Representative interview for freshers -
The duration of TTEC India Fraud Prevention Representative interview process can vary, but typically it takes about less than 2 weeks to complete.
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TTEC India Fraud Prevention Representative Interview Process for Freshers
based on 3 interviews
Interview experience
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TTEC India Fraud Prevention Representative Reviews and Ratings
based on 44 reviews
Rating in categories
|
Fraud Analyst
293
salaries
|  ₹2.3 L/yr - ₹5 L/yr |
|
Fraud Prevention Representative
210
salaries
| ₹2.4 L/yr - ₹4.5 L/yr |
|
Chat Support Executive
197
salaries
| ₹2 L/yr - ₹5 L/yr |
|
Customer Service Representative
179
salaries
| ₹1.5 L/yr - ₹5 L/yr |
|
Chat Associate
157
salaries
| ₹2 L/yr - ₹4.2 L/yr |
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