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Transcom

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2.2

based on 20 Reviews

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Transcom Calling Agent Interview Questions and Answers

Updated 16 Jul 2024

Transcom Calling Agent Interview Experiences

1 interview found

Calling Agent Interview Questions & Answers

user image Anonymous

posted on 13 Jul 2024

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Jan 2024. There were 3 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Why are you here
    • Add your answer
  • Q2. What do we do
    • Add your answer
Round 2 - HR 

(2 Questions)

  • Q1. There will be no perks for extra work
    • Add your answer
  • Q2. You have to give verscent test
    • Add your answer
Round 3 - Verscent 

(1 Question)

  • Q1. Never ever ever join this shit organisation
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Never ever ever join this shit organisation where ethics and work culture is damn worst

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Interview Tips & Stories
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honestword
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Oxane Partners
Disappointing Interview Experience with D.E. Shaw
I recently interviewed with D.E. Shaw, and it turned out to be one of the most draining experiences I’ve had. The interviewer’s approach felt unnecessarily harsh and dismissive, which made the entire process uncomfortable. At multiple points, the interviewer asked me to drop off the call, even when I tried asking basic questions about the designation, job description, and other details. After the interview, I found myself sitting there for a few minutes, trying to process what just happened. It left me questioning the overall tone and professionalism of the interview. Definitely not the experience I was expecting from such a well-known firm.
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Interview questions from similar companies

Calling Agent Interview Questions & Answers

Amazon user image Anonymous

posted on 2 Mar 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Feb 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

Hi this is Dileep Reddy ..actually we know I have interest on the calling agent because I was optimistic person on the communication

Round 2 - One-on-one 

(5 Questions)

  • Q1. Do you have knowledge on communication skills ?
  • Ans. 

    Yes, I have knowledge on communication skills.

    • I have experience in effectively communicating with customers over the phone.

    • I am skilled in active listening and responding to customer inquiries.

    • I have received training on how to handle difficult conversations and de-escalate tense situations.

    • I am proficient in using verbal and non-verbal communication techniques to build rapport with customers.

    • Answered by AI
    View 1 more answer
  • Q2. Do you interact with the customers with patient
    • Add your answer
  • Q3. For what purpose do you want this job ?
    • Add your answer
  • Q4. How do you like to spend your free time.?
    • Add your answer
  • Q5. What does your dream life look like.?
    • Add your answer

Calling Agent Interview Questions & Answers

Teleperformance user image Anonymous

posted on 7 Jun 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Walk-in

Round 1 - Assignment 

It was easy. Reading rearranging and checked English

Round 2 - One-on-one 

(2 Questions)

  • Q1. Asked questions
    • Add your answer
  • Q2. How was your yesterday
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

Calling Agent Interview Questions & Answers

Wipro user image Anonymous

posted on 4 Feb 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Aug 2023. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. What was the last trip and explain for 1min
    • Add your answer
  • Q2. Last trip : iam very happy to visit south india. It was a great trip with my friends, I was so excited as it was our first trip w my friends. The environment was so peaceful with all the temples and the hi...
    • Add your answer
  • Q3. Why you left your last Job?
    • Add your answer

Calling Agent Interview Questions & Answers

Jio user image Anonymous

posted on 3 Apr 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Mar 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

This is good and friendly interview

Round 2 - HR 

(1 Question)

  • Q1. Why you want to work here?
    • Add your answer

Calling Agent Interview Questions & Answers

Infosys user image Anonymous

posted on 14 Mar 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
Selected Selected

I was interviewed in Feb 2024.

Round 1 - HR 

(3 Questions)

  • Q1. Tell me about your self
    • Add your answer
  • Q2. My self sadhika
    • Add your answer
  • Q3. I have completed bachar degree
    • Add your answer

Calling Agent Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 14 Oct 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed before Oct 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Self introduction
    • Add your answer
  • Q2. Previous company role and responsibility
  • Ans. 

    I was a customer service representative at XYZ Corp, handling inbound calls and resolving customer issues.

    • Handled inbound calls from customers regarding product inquiries, order status, and complaints

    • Resolved customer issues by providing solutions and escalating to supervisors when necessary

    • Maintained customer satisfaction by ensuring timely and accurate responses

    • Utilized CRM system to document customer interactions an

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and maintain all document

Calling Agent Interview Questions & Answers

Amazon user image Anonymous

posted on 26 Sep 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What is your specilization
  • Ans. 

    I specialize in customer service and sales in the telecommunications industry.

    • Customer service

    • Sales

    • Telecommunications industry

    • Answered by AI
    Add your answer
  • Q2. Degree and computer knowledge
    • Add your answer
Round 3 - Technical 

(2 Questions)

  • Q1. What is your qualifications
    • Add your answer
  • Q2. Graduation in andhra university
    • Add your answer

Calling Agent Interview Questions & Answers

Teleperformance user image Anonymous

posted on 22 Oct 2024

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Oct 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell about yourself and hobbies
    • Add your answer
Round 2 - Typing Test 

(1 Question)

  • Q1. Typing test with reading
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. One on one with the manager
    • Add your answer

Calling Agent Interview Questions & Answers

Jio user image Anonymous

posted on 2 Jun 2022

I applied via Jio reliance and was interviewed in May 2022. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself? What is your biggest achievement in your life?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I m confident nd quick learner. I can easily learn new things.

Transcom Interview FAQs

How many rounds are there in Transcom Calling Agent interview?
Transcom interview process usually has 3 rounds. The most common rounds in the Transcom interview process are One-on-one Round and HR.
What are the top questions asked in Transcom Calling Agent interview?

Some of the top questions asked at the Transcom Calling Agent interview -

  1. There will be no perks for extra w...read more
  2. You have to give verscent t...read more

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