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based on 22k Reviews

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Jio Calling Agent Interview Questions and Answers

Updated 3 Apr 2024

Jio Calling Agent Interview Experiences

5 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Mar 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

This is good and friendly interview

Round 2 - HR 

(1 Question)

  • Q1. Why you want to work here?

I applied via Jio reliance and was interviewed in May 2022. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself? What is your biggest achievement in your life?

Interview Preparation Tips

Interview preparation tips for other job seekers - I m confident nd quick learner. I can easily learn new things.

Calling Agent Interview Questions Asked at Other Companies

Q1. Are u a unemployed btech who has no money and baap tum nalayak ba ... read more
asked in CRED
Q2. How would you convince your client to return the money or to comp ... read more
asked in Amazon
Q3. Do you have knowledge on communication skills ?
Q4. What is insurance and how many types of insurance
Q5. What is the calling agent means?

I applied via Recruitment Consulltant and was interviewed in Nov 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Tell me about yourself, about your skills,why do u want to do this job, do you have any experience in any filed,how many languages you know, would you like to do team work.

Round 2 - Assignment 

Assignment is a piece of academic work on task it provides opportunity for a student to learn practice and demonstrate they have achieved..

Interview Preparation Tips

Topics to prepare for Jio Calling Agent interview:
  • Jio calling
Interview preparation tips for other job seekers - Market yourself..Apply even if you're not fully qualified... Job search like it's your job..set yourself apart with letters of recommendation.know yourself and what you want..job serch like it's your job..pump yourself up and stay positive.

I applied via Naukri.com and was interviewed in Oct 2021. There were 2 interview rounds.

Round 1 - Case Study 
Round 2 - Technical 

(2 Questions)

  • Q1. Please give me a job
  • Q2. Please give me a calling job

Interview Preparation Tips

Interview preparation tips for other job seekers - Calling eshu technical issues solved

Jio interview questions for designations

 Calling Executive

 (1)

 Customer Agent

 (1)

 Call Center Agent

 (1)

 Team Lead Operations

 (2)

 Assistant Manager WFM

 (1)

 Onboarding Lead

 (1)

 Chat Support Executive

 (1)

 Team Leader WFM

 (1)

Calling Agent Interview Questions & Answers

user image Anonymous

posted on 14 Aug 2022

I applied via Approached by Company and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Myself Ayesha Mistry. In my aptitude test I was about introduction of myself and how I got information about this job and why I want to do this job

Round 2 - Assignment 

There was the assignment test about my communication skills

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidential,and most important perfect your role best in your field of your job ..good luck 👍 to all job seekers

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Feb 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

Hi this is Dileep Reddy ..actually we know I have interest on the calling agent because I was optimistic person on the communication

Round 2 - One-on-one 

(5 Questions)

  • Q1. Do you have knowledge on communication skills ?
  • Ans. 

    Yes, I have knowledge on communication skills.

    • I have experience in effectively communicating with customers over the phone.

    • I am skilled in active listening and responding to customer inquiries.

    • I have received training on how to handle difficult conversations and de-escalate tense situations.

    • I am proficient in using verbal and non-verbal communication techniques to build rapport with customers.

  • Answered by AI
  • Q2. Do you interact with the customers with patient
  • Q3. For what purpose do you want this job ?
  • Q4. How do you like to spend your free time.?
  • Q5. What does your dream life look like.?
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Aug 2023. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. What was the last trip and explain for 1min
  • Q2. Last trip : iam very happy to visit south india. It was a great trip with my friends, I was so excited as it was our first trip w my friends. The environment was so peaceful with all the temples and the hi...
  • Q3. Why you left your last Job?
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
Selected Selected

I was interviewed in Feb 2024.

Round 1 - HR 

(3 Questions)

  • Q1. Tell me about your self
  • Q2. My self sadhika
  • Q3. I have completed bachar degree
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed before Oct 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Self introduction
  • Q2. Previous company role and responsibility
  • Ans. 

    I was a customer service representative at XYZ Corp, handling inbound calls and resolving customer issues.

    • Handled inbound calls from customers regarding product inquiries, order status, and complaints

    • Resolved customer issues by providing solutions and escalating to supervisors when necessary

    • Maintained customer satisfaction by ensuring timely and accurate responses

    • Utilized CRM system to document customer interactions an

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and maintain all document
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What is your specilization
  • Ans. 

    I specialize in customer service and sales in the telecommunications industry.

    • Customer service

    • Sales

    • Telecommunications industry

  • Answered by AI
  • Q2. Degree and computer knowledge
Round 3 - Technical 

(2 Questions)

  • Q1. What is your qualifications
  • Q2. Graduation in andhra university

Jio Interview FAQs

How many rounds are there in Jio Calling Agent interview?
Jio interview process usually has 1-2 rounds. The most common rounds in the Jio interview process are Aptitude Test, Assignment and HR.

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Jio Calling Agent Salary
based on 11 salaries
₹1 L/yr - ₹2 L/yr
30% less than the average Calling Agent Salary in India
View more details

Jio Calling Agent Reviews and Ratings

based on 20 reviews

4.1/5

Rating in categories

4.1

Skill development

4.2

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4.3

Salary

4.2

Job security

4.1

Company culture

4.2

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4.2

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