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Thomas Cook Back Office Staff Interview Questions and Answers

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Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Not that tough but you need to have knowledge of current affairs what is happening around in india and in world

Round 3 - Interview 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Why we should hire you

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident first think then speak . The interviewer was very humble and kind no pressure easy to crack .
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Jan 2024.

Round 1 - One-on-one 

(1 Question)

  • Q1. What is customer service according to you?
  • Ans. 

    Customer service is the assistance and support provided to customers before, during, and after a purchase.

    • Customer service involves actively listening to customers' needs and concerns.

    • It includes providing timely and accurate information about products or services.

    • Customer service also involves resolving customer issues and complaints effectively.

    • Building strong relationships with customers to ensure satisfaction and l...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are looking for a growth job then I would recommend to work as an BLS International family members, it helps you in variety ways of growing the work culture, friends zone, working environment, all the leaders were frankly and leading with professionally with lots of help from scratch... I really can't thank enough neither I could not take an opportunity to say goodbye to near and dear one's Thank you BLS international family members for molding me and making me for who I am today
Round 1 - HR 

(1 Question)

  • Q1. Why should we hire you?
Round 2 - Assignment 

Interview Preparation Tips

Interview preparation tips for other job seekers - Knowledge of All Holiday Destinations,All Itnary
And cab partner in holiday destinations.knowledge of destination hotel.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Introduction of the candidate
Round 2 - Technical 

(1 Question)

  • Q1. Introduction of the candidate
Round 3 - One-on-one 

(1 Question)

  • Q1. There were no 3rd round

I applied via Naukri.com and was interviewed before Jun 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About my experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared

Interview Questionnaire 

1 Question

  • Q1. Channels of acquisition & there ideal split
  • Ans. 

    The ideal split of acquisition channels depends on the target audience and budget.

    • The split should be based on the channels that have the highest ROI.

    • The target audience should be considered when deciding on the channels.

    • The budget should also be taken into account.

    • Examples of acquisition channels include social media, email marketing, SEO, PPC, and referral marketing.

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Telll me yourself
  • Q2. Banking related
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Dec 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. About airlines and continents
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Dec 2023. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Self-introduction
  • Q2. Communication skills
Round 2 - One-on-one 

(2 Questions)

  • Q1. About organization
  • Q2. Questions based on IATA
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me something about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Be ready and well prepared

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