Technotask Business Solutions Interview Questions, Process, and Tips

Q1. Self introduction
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Q2. About job related
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Q3. They ask more about us related to our capabilities
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Q4. They explained about job and rules
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Q1. Self introduction
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Q2. About Mysore
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Q1. Self introduction
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Q2. What is my pocket app
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Q1. What you know customer support?
Ans. 
Customer support involves assisting customers with their inquiries, issues, and concerns to ensure a positive experience.
• Providing timely and accurate responses to customer inquiries

• Resolving customer issues and complaints effectively

• Offering product or service recommendations based on customer needs

• Maintaining a positive and professional attitude at all times

• Escalating complex issues to higher levels of support when n
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Q2. Why you work in BPO?
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Q1. What is your weakness
Ans. 
I tend to be overly critical of my own work, which can slow me down but helps me ensure high-quality support.
• I often spend extra time reviewing my responses to ensure accuracy, which can delay my response time.

• For example, I might double-check a solution before sending it to a customer, even if I'm confident in my answer.

• I've learned to balance thoroughness with efficiency by setting time limits for reviews.
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Q2. Tell me about your self
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Q1. What is your skill's
Ans. 
I possess strong communication, problem-solving, and empathy skills, essential for delivering excellent customer service.
• Excellent communication skills: I can clearly convey information and actively listen to customer concerns.

• Problem-solving abilities: For example, I once resolved a complex billing issue for a customer, ensuring their satisfaction.

• Empathy and patience: I understand customer frustrations and approach e...read more
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Q2. Tell me about yorself
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Writing on a particular topic in 40 words.

Q1. Typing test on typing master.
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Q1. Introduction, speak on a particular topic. Typing test.
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Q1. Can you provide an introduction about yourself?
Ans. 
Experienced HR executive with a strong background in recruitment and talent management.
• Over 10 years of experience in human resources

• Specialize in recruitment, talent acquisition, and employee relations

• Led successful initiatives to improve employee engagement and retention

• Strong communication and interpersonal skills

• Proven track record of building high-performing teams
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Q2. What can you share about your previous experience?
Ans. 
I have over 10 years of experience in human resources and recruitment, with a focus on talent acquisition and employee development.
• Managed full-cycle recruitment process for various positions within the organization

• Implemented employee training and development programs to enhance skills and performance

• Led initiatives to improve employee engagement and retention rates

• Utilized HRIS systems to streamline processes and imp
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