Technotask Business Solutions Interview Questions, Process, and Tips

Handle customers on call or mail by being patient, empathetic, and providing solutions.

• Listen actively and understand their concerns

• Acknowledge their emotions and show empathy

• Provide clear and concise solutions

• Follow up to ensure customer satisfaction

• Maintain a positive and professional attitude

• Use appropriate language and tone

• Be patient and avoid interrupting the customer

To reach targets at my level, I would focus on setting achievable goals, tracking progress, and seeking feedback.

• Set specific and measurable goals

• Break down larger goals into smaller, achievable tasks

• Regularly track progress and adjust strategies as needed

• Seek feedback from supervisors and colleagues to identify areas for improvement

• Stay motivated and focused on the end goal