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Tech Mahindra Customer Associate Interview Questions, Process, and Tips
Updated
10 May 2024
Top Tech Mahindra Customer Associate Interview Questions and Answers
- Q1. Do you have computer/ laptop with good internet connection
- Q2. How will you handle angry customer?
- Q3. What is the internet speed
11 Tech Mahindra Customer Associate Interview Experiences
30 questions found
Sort by:
Popular
Karuna Medhi
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed before Apr 2022.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
Telephonic Call Round (8 Questions)
- Q1. Asking about the Basic information and privious work experience details Add Answer
- Q2. Do you have computer basic knowledge Add Answer
- Q3. Are you experience or not Add Answer
- Q4. Are you comfortable with any shift and WO Add Answer
- Q5. Do you have computer/ laptop with good internet connection View Answers (2)
- Q6. What is the internet speed View Answers (1)
- Q7. Do you have brotband cunaction Add Answer
- Q8. Do you have Good communication skills in regional languages Add Answer
3
HR Round (1 Question)
- Q1. Confirmation salery details and policy Add Answer
4
Operation team Round (1 Question)
- Q1. Basic information and working skills Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident and comfortable and final round will video call
Skills evaluated in this interview
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Apr 2024.
1 Interview Round
1
One-on-one Round (1 Question)
- Q1. Say about yourself nonstop Add Answer
Sandip Dhar
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed in Jul 2023.
3 Interview Rounds
1
HR Round (2 Questions)
- Q1. Basic introduction of yourself. Add Answer
- Q2. Speak for something for 2 min View Answers (1)
2
Aptitude Test Round
It's an versant round of 100 where you need to score 65 to qualify for last round.
3
Technical Round (2 Questions)
- Q1. This will be last round with the ops team and you have to be confident and they will see how you answer and the way you speak That's it!!!!!! Best of the luck e...read more Add Answer
- Q2. Basica introduction once again and this time they will focus on questions like what is your hobby, tell me something that you like about any specific thing Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident you can do it! And only you can do it.
What people are saying about Tech Mahindra
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a senior test engineer
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Mahindra RMZ ecoworld ?
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Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
HR Round (2 Questions)
- Q1. About yourself and your hobbies Add Answer
- Q2. Speak on a topic for two mins Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - just keep applying and you will find success in one of the applications,it's about skills and aswell as luck
Tech Mahindra interview questions for designations
Interview experience
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed before May 2023.
1 Interview Round
1
HR Round (1 Question)
- Q1. Self-introduction, qualification and willingness to do work in rotational shift Add Answer
Wahid Farooq
Interview experience
Average
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed before Feb 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
HR Round (2 Questions)
- Q1. Introduction
Why we hire you Add Answer
- Q2. Why you want to join Bpo Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be update your self and your resume also get skills and be confident in front of Hr
I applied via Naukri.com and was interviewed before Sep 2021.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2
HR Round (1 Question)
- Q1. Tell me about Yourself
Educational background and if any gap in education why?
Hobbies
Talk about any topic
Is night shifts ok or not Add Answer
3
Video Call Round (1 Question)
- Q1. Tell me about Yourself
Educational background
Hobbies
Any Topic
About previous experience
Night shifts are okay or not
Okay with working days or not Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident and without panic answer all the questions what you know in your own words with Fluence in English.
I applied via Naukri.com and was interviewed in Jul 2021.
1 Interview Round
Interview Questions
- Q1. Qualification and experience
Add Answer
- Q2. Virtual mock test
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Must know how to handle a customer with patience
I applied via Naukri.com and was interviewed in May 2021.
1 Interview Round
Interview Questions
- Q1. How will you handle angry customer?
View Answers (2)
- Q2. What is your long term goals?
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident while talking
I applied via Referral and was interviewed in Sep 2020.
4 Interview Rounds
Interview Questions
- Q1. Tell me something about yourself, your family and qualifications
View Answers (2)
- Q2. Will you be able to work under pressure, how will you handle if a customer is irrated?.. etc etc.
View Answers (3)
Interview Preparation Tips
Interview preparation tips for other job seekers - No need to get nervous as no body is going to judge you or eat you up, they just want to know whether you are capable or not, that's it.. be calm and poised, just behave normal and be confident.. evem I was a fresher.
I applied via Naukri.com and was interviewed before Oct 2020.
1 Interview Round
Interview Questions
- Q1. What is customer service
View Answers (2)
- Q2. What is the role of cs
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Answer what you know with confidence
Tech Mahindra Interview FAQs
How many rounds are there in Tech Mahindra Customer Associate interview?
Tech Mahindra interview process usually has 2-3 rounds. The most common rounds in the Tech Mahindra interview process are HR, Resume Shortlist and Video Call.
How to prepare for Tech Mahindra Customer Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Tech Mahindra. The most common topics and skills that interviewers at Tech Mahindra expect are Communication Skills, voice process, Customer Service, Customer Handling and customer support.
What are the top questions asked in Tech Mahindra Customer Associate interview?
How long is the Tech Mahindra Customer Associate interview process?
The duration of Tech Mahindra Customer Associate interview process can vary, but typically it takes about less than 2 weeks to complete.
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Tech Mahindra Interviews By Designations
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Interview Questions for Popular Designations
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Interview Process at Tech Mahindra Customer Associate
based on 3 interviews in last 1 year
Interview experience
People are getting interviews through
based on 10 Tech Mahindra interviews
Job Portal
Referral
60%
30%
10% candidates got the interview through other sources.
Moderate
Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Interview Questions from Similar Companies
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13%
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Tech Mahindra Customer Associate Reviews and Ratings
based on 69 reviews
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